poor

Avis - Car Rental | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

13 Points Past 30 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

53%

Android
47 Reports

iOS unitQ Score

iOS User Feedback

47%

iOS
42 Reports

User Feedback

47%

iOS
42 Reports

53%

Android
47 Reports

Avis - Car Rental - Latest Quality Issues

Android

Mar 29, 2025

literally never works

Android

Mar 30, 2025

app is completely broken once again. of course you can't call nobody or find help to get it fixed...

Android

Mar 31, 2025

Unable to log in as a Canadian user.

Android

Mar 31, 2025

keeps saying account is locked and that the password needs to be reset even though I have no issues logging into the browser. I reset it using the provided link and I get the same message

iOS

Mar 31, 2025

Unknown currency

I am disappointed that the currency is not specified in the app, this makes planning difficult when you book in your home country to rent in another country.

Android

Mar 31, 2025

Trying to switch cars and if offers the same options each time. why is there not an option to refresh?

Android

Mar 31, 2025

Avis is great. App suks. Constantly locking me out of my account for no reason.

Android

Mar 31, 2025

Can't login

iOS

Apr 1, 2025

Broken link

Won't let me finish my profile due to an error

Avis - Car Rental - Product Description

Need to rent a car on the go? The Avis Car Rental app has you covered. Exclusive to the Avis app, Avis Preferred members gain access to all features as well as exchanging or upgrading your car upon arriving at the rental location, quickly returning your car, locking and unlocking your car and more real-time rental features. Find your nearest Avis Car Rental locations, hours of operation, addresses and phone numbers at any time.

Avis Preferred members can also earn points by opting in upon check out. With the Avis app, you can make, modify or cancel reservations 24/7. Using the Avis app will also provide access to getting a receipt, viewing and reviewing past rentals and contacting Roadside Assistance for immediate help.

By tapping the Install button or by downloading the Avis App published by Avis Rent A Car System LLC, you consent to the installation of the Avis App and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the app. To request assistance with the removal or disabling of the Avis App, please contact us.

You acknowledge and understand and agree that the Avis App (including any updates or upgrades) may cause your device to automatically communicate with Avis’ servers to deliver the functionality described above and to record location-based information and usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Notice at https://www.avis.com/privacy and in the Avis App Terms of Use at https://www.avis.com/mobiletou. The Avis App delivers push notifications. You may turn push notifications off in the “Preferences” tab.

Contact us at:
avis.com/mobilefeedback
Or contact us at
Avis Rent A Car System LLC
Phone: 1-800-352-7900
Email: custserv@avis.com
Write: P.O. Box 699000
Tulsa, OK 74169-900

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