15
poor
Avis - Car Rental | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
52%
Android
38 Reports
38 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
35 Reports
35 Reports
User Feedback
48%
iOS
35 Reports
35 Reports
52%
Android
38 Reports
38 Reports
Avis - Car Rental - Latest Quality Issues
Android
Jan 25, 2025
The updated app is terrible, does nothing but clitch and never works when you actually need it! Definitely a more painful experience.
Android
Jan 26, 2025
It never finds vehicles and only a message appears asking you to modify the reservation dates
iOS
Jan 26, 2025
Can’t change vehicle anymore
Since the update, I can't change the vehicle anymore.
Android
Jan 26, 2025
Booking unavailable
iOS
Jan 27, 2025
Used to work
The app used to work. Now when I click on a reservation all I get is a black screen.
iOS
Jan 27, 2025
Unable to open details
The page goes dark blank when clicking on open details. Please fix.
Android
Jan 28, 2025
Car I great using your app is hardly intuitive, make it easier!
Android
Jan 28, 2025
Cannot pick up early. The old up let you pick up whenever you were at the location on the day of the rental or 24 hours before. This version makes you wait until you are within the window. Sucks if you get a confirmed for a stand for an earlier flight because you still need to wait on Avis.
Android
Jan 29, 2025
This app is terrible. It freezes when I hit reservation "Details". This app has not worked for the last 3 days.
Avis - Car Rental - Product Description
Need to rent a car on the go? The Avis Car Rental app has you covered. Exclusive to the Avis app, Avis Preferred members gain access to all features as well as exchanging or upgrading your car upon arriving at the rental location, quickly returning your car, locking and unlocking your car and more real-time rental features. Find your nearest Avis Car Rental locations, hours of operation, addresses and phone numbers at any time. Avis Preferred members can also earn points by opting in upon check out. With the Avis app, you can make, modify or cancel reservations 24/7. Using the Avis app will also provide access to getting a receipt, viewing and reviewing past rentals and contacting Roadside Assistance for immediate help. By tapping the Install button or by downloading the Avis App published by Avis Rent A Car System LLC, you consent to the installation of the Avis App and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the app. To request assistance with the removal or disabling of the Avis App, please contact us. You acknowledge and understand and agree that the Avis App (including any updates or upgrades) may cause your device to automatically communicate with Avis’ servers to deliver the functionality described above and to record location-based information and usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Notice at https://www.avis.com/privacy and in the Avis App Terms of Use at https://www.avis.com/mobiletou. The Avis App delivers push notifications. You may turn push notifications off in the “Preferences” tab. Contact us at: avis.com/mobilefeedback Or contact us at Avis Rent A Car System LLC Phone: 1-800-352-7900 Email: custserv@avis.com Write: P.O. Box 699000 Tulsa, OK 74169-900
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