23
poor
AXS Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
59%
Android
128 Reports
128 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
90 Reports
90 Reports
User Feedback
41%
iOS
90 Reports
90 Reports
59%
Android
128 Reports
128 Reports
AXS Tickets - Latest Quality Issues
iOS
Nov 15, 2024
Blocked
Trying to access tickets and I'm blocked and told to try later. No help st all been days.
iOS
Nov 15, 2024
Terrible
Absolutely disgraceful website. Selling to bots.
iOS
Nov 16, 2024
Unnecessary app
My husband bought tickets for a gig and in order for me to have my ticket on my phone I had to sign up for an app. I should not have to hand over contact details and personal data to put a ticket in my wallet. It's just an excuse to force people into signing up to their app. And having got the wretched app it doesn't even have an option to put the ticket in my wallet. So unnecessary and inconvenient. You could have made it easy for my husband to pass my ticket to me and put it my wallet but you prioritised gathering data you don't need.
iOS
Nov 16, 2024
Poor app functionality
Such terrible functionality- I hate that AXS is becoming a common ticket vendor. From a poor floor map experience to spending about 40 minutes trying again and again because of their website and app both having glitches to buy tickets. And the app making me log in multiple times- lousy, terrible experience
iOS
Nov 17, 2024
Jumping through hoops
You don't have the time to use them. I had to go through four emails (including one from a different party) to figure out to retrieve the tickets
iOS
Nov 17, 2024
Sketchy App
The way they market and sell tickets is questionable…
iOS
Nov 17, 2024
Avoid
Avoid buying tickets from this robbing organisation. There is a non existent customer service, they withhold your money gaining inter from you for months/years. Currently building a claim against them
iOS
Nov 17, 2024
Crappy 2 factor identification
It takes so long for them to text the code that the 30 second window to enter it has passed! 2 factor id through text is great, only giving you 30 seconds to enter it is stupid
iOS
Nov 18, 2024
Log in issues
I am unable to log in, reset password, phone number no longer in use for helpline and live chat not working. Please somebody help me.
AXS Tickets - Product Description
Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app. BUY THE PERFECT TICKETS Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. EASILY SELL YOUR TICKETS Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers. USE TICKETS WITH THE APP No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. TRANSFER TO FRIENDS It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats. DISCOVER GREAT EVENTS There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
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