51
fair
Bank of Ireland Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
45 Reports
45 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
8 Reports
8 Reports
User Feedback
15%
iOS
8 Reports
8 Reports
85%
Android
45 Reports
45 Reports
Bank of Ireland Mobile Banking - Latest Quality Issues
iOS
Feb 21, 2025
Should be way better
Coming from the Ulsterbank's app, this was a downgrade. Have both a sole trader account and current account so can't use Face ID for some reason…. Credit and debit payments have convoluted info, so impossible to know sometimes who has paid and who has taken money from your account. Transactions only go back around 260 lines so good luck printing out for vat returns. Sometimes transactions only go back a week and you're stuck with a statement which has way less information. If you're also using Revolut, this will feel like 80's tech! And if you need support, good luck speaking to someone in Ireland.
Android
Feb 21, 2025
One of the least user friendly banking apps
Android
Feb 22, 2025
One of the most painful apps I'm forced to use. Baffling levels of missing features, massive latency and just plain ugly ui.
iOS
Feb 23, 2025
Slow and buggy
The app is very buggy and slow. It feels like i travelled back in the past when using it.
iOS
Feb 23, 2025
App takes too much storage 24GB
Why dOES this soo take so much storage at 24GB?
Android
Feb 25, 2025
Brutal. Crashes at least twice a year for at least a day. Very slow and has very basic functions.
iOS
Feb 26, 2025
Very slow
Very slow to react anf freezes
Android
Mar 1, 2025
Poor accessibility, communication and badly mapped. The last number of requests to change amounts to savings have been ignored through the app. Deposit Accounts slow to move money around and very limiting when you want to adjust amounts. Other bank apps are much more efficient and less time consuming to navigate.
Android
Mar 1, 2025
Bad app, doesn't provide much help or benefits, bank just charge you 6 eur a month for keeping your money
Bank of Ireland Mobile Banking - Product Description
Bank of Ireland Mobile Banking allows you to perform your banking 'on the go'. We’ve now added biometric login for both RoI and UK customers, giving you the option of faster login using your face or fingerprint. We’ve also made several small changes and fixes, including a keypad issue with PIN login on some device types, and displaying the first line of your address within the change of address feature. What else is new? • Consent management dashboard, for your open banking connections to other banks or service providers • Don’t recognise a transaction? There’s now a help info link on the transactions screen • We’ve also streamlined our in-app cookie policy • We’ve added a number of small fixes and performance improvements Get the most from your mobile. Get the BoI app now. • Manage your cards from your mobile • Apply for a mortgage, personal loan or overdraft • Get insurance for home, car, travel and family • Check your balances and history • Pay other BoI customers through their mobile phone numbers • View and export statements for the last 7 years • Set up, amend or cancel standing orders • Cancel direct debits Already registered for 365 online? Now get your device registered: • Open the app and log in • We’ll text you an activation code • Enter the code into the app • We’ll register your device • Give the device a unique name and you’re all set Not registered yet for 365 online? Call us on 0818 214 365 and let’s get you activated. Need more info? Check out bankofireland.com/help-centre/
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