58
fair
Bank of Ireland Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
65 Reports
65 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
13 Reports
13 Reports
User Feedback
17%
iOS
13 Reports
13 Reports
83%
Android
65 Reports
65 Reports
Bank of Ireland Mobile Banking - Latest Quality Issues
iOS
Mar 24, 2025
Switched to revolut
I had to send some money to another bank account. It took so long to set up and then I was told I was limited to €1,000 per day for new payees. Would have taken me 4 days to pay the full amount. Switched to my revolut account and did it in seconds. Very frustrating.
iOS
Mar 24, 2025
Huge memory hog
This app clogged up 3GB on my phone. Contacted customer service and was told to delete and reinstall. It's 2025 and a bank app can't dump its cache. Terrible shoddiness.
iOS
Mar 24, 2025
Ten year old app ux
How the app is still this slow and clunky is a mystery to me. Every tap takes a couple of seconds, making sending a transfer excruciatingly slow and frustrating.
Android
Mar 24, 2025
App doesn't work on Galaxy S25 ultra
Android
Mar 24, 2025
Honestly the worst most outdated banking app in the world right now. BOI really need to up their game
Android
Mar 25, 2025
neither my wife or I can go back to the retailer website when we use our app to approve payments. this is really annoying and inconvenient.
Android
Mar 26, 2025
decent app but can be glitchy enough when asking you to authorize a payment, when you come back to what you've authorized, the item is gone. sometimes take 6/7 tries to authorize. good app apart from that
iOS
Mar 29, 2025
Terrible
There should be balance widgets as well as an option to hide cards from view. Please add
Android
Apr 1, 2025
there isn't a way to get out of the app when I confirm a transaction. I have to close all windows on phone
Bank of Ireland Mobile Banking - Product Description
Bank of Ireland Mobile Banking allows you to perform your banking 'on the go'. We’ve now added biometric login for both RoI and UK customers, giving you the option of faster login using your face or fingerprint. We’ve also made several small changes and fixes, including a keypad issue with PIN login on some device types, and displaying the first line of your address within the change of address feature. What else is new? • Consent management dashboard, for your open banking connections to other banks or service providers • Don’t recognise a transaction? There’s now a help info link on the transactions screen • We’ve also streamlined our in-app cookie policy • We’ve added a number of small fixes and performance improvements Get the most from your mobile. Get the BoI app now. • Manage your cards from your mobile • Apply for a mortgage, personal loan or overdraft • Get insurance for home, car, travel and family • Check your balances and history • Pay other BoI customers through their mobile phone numbers • View and export statements for the last 7 years • Set up, amend or cancel standing orders • Cancel direct debits Already registered for 365 online? Now get your device registered: • Open the app and log in • We’ll text you an activation code • Enter the code into the app • We’ll register your device • Give the device a unique name and you’re all set Not registered yet for 365 online? Call us on 0818 214 365 and let’s get you activated. Need more info? Check out bankofireland.com/help-centre/
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