83
good
Barclays | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
1620 Reports
1620 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
144 Reports
144 Reports
User Feedback
8%
iOS
144 Reports
144 Reports
92%
Android
1620 Reports
1620 Reports
Barclays - Latest Quality Issues
Android
Mar 28, 2025
I paid a short term loan off early its still on my home screen and stopping me securing another loan stating I still have a loan that is current. my 1st loan ever and causing major problems for me.
Android
Mar 28, 2025
not as slick as other banking apps or as intuitive. can't see how to delete or reorder payees list
iOS
Mar 28, 2025
Sending money is broken
When transferring you tap on the how much and it just doesn't respond and sometimes crashes the app and this is something that's been happening for around 6 months now and still hasn't been fixed
Android
Mar 29, 2025
Unacceptable app,Unacceptable staff,they suggest to me to open a current account and never send me the debit card after 20 days. I try to order the card with app but the app is blocked and told me to visit the bank. These barclays staff have no idea about this job.
iOS
Mar 29, 2025
app so bad
cant get to customer service through chat so bad!
iOS
Mar 30, 2025
So slow
For a bank of this size your app is seriously slow
iOS
Mar 31, 2025
Some options are non responsive
I recently contacted the chat team and they updated my contact preferences. I received a text to confirm this. Regulatory requirements mean I should be asked how I am marketed should my details be updated. I was not asked. Further I went into the app to check these the button to change marketing doesn't respond. Not a great look! I don't want any marketing….. let me choose this!
Android
Apr 1, 2025
Hello, why can't I write a bank account on Only?
Android
Apr 2, 2025
Nem működik a számlák átvezetési funkció!!! Dear address! The system has worked flawlessly so far! I was able to use this function in the app for the past month! Nothing has changed for me! Unfortunately, my phone does not know the 14,15 systems! Thank you.
Barclays - Product Description
The Barclays app HOW TO REGISTER If you’re 16 or over and you have a UK-registered mobile number and a UK Barclays current account or Barclaycard, you can register for the app. You’ll need the 16 digit number off your card, then follow the onscreen instructions. Some customers may be required to verify their identity with PINsentry or at a Barclays cash machine. If you’ve got an activation code, follow the onscreen steps to register (you won’t need PINsentry for this). After you’re set up, you’ll only need your 5-digit passcode to log in. Then you can set up Android Fingerprint to log in faster in future. This app doesn’t work on rooted devices. THE BENEFITS •Log in quickly and securely when you set up access through Android Fingerprint •Manage your personal and business accounts, and view your Barclays mortgage account, as well as managing your personal Barclaycard accounts •See recent transactions and check your balances •Transfer funds between accounts •Make payments to people you’ve paid before and people in your payee list •Upload, sort and store your important documents securely with Barclays Cloud It. Just use your camera to take photos of documents you want to store •Find your nearest branch or cash machine •Log into Online Banking more easily using Mobile PINsentry. So we can complete some security checks, it can take up to 4 days for Mobile PINsentry to be activated in the app •Call our customer services team direct from the app to speak to an advisor •Manage your Barclays personal and business accounts with 1 secure log-in •No need to log in to lots of apps - view your current accounts held with other banks, safely and securely, in your app Terms and conditions apply. You must be aged 16 or over to use the Barclays app. FOR BUSINESS ACCOUNTS You can only use the app if you’re a sole-signatory Barclays Business current account holder. You can’t register your Barclaycard business or corporate credit cards. This app is provided by either Barclays Bank UK PLC or Barclays Bank PLC depending on the entity you may have contracted with for banking services. Please refer to your bank documents (terms and conditions, statements, etc.) to confirm the legal entity that provides banking services to you. Copyright © Barclays 2023. Barclays is a registered trade mark of Barclays plc, used under licence. Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676). Registered in England. Registered No. 9740322 Registered Office: 1 Churchill Place, London E14 5HP. Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702). Registered in England. Registered no. 1026167 Registered Office: 1 Churchill Place, London E14 5HP.
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