86
good

Barclays | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
1632 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
184 Reports
User Feedback
10%
iOS
184 Reports
90%
Android
1632 Reports
Barclays - Latest Quality Issues
iOS
Jan 28, 2025
Direct debit layout confusion
Please go back to the old direct debit layout. Many people are struggling with the new style. Old one was simple and to the point. I have direct debits there that haven't been in use for months. It's over complicated and confusing.
Android
Jan 28, 2025
Basic things like making a payment against your credit card doesn't work
Android
Jan 29, 2025
Easy to use simple to pay people, move money from one account to another, just wish they would just not keep changing things it worked fine from the start. Because you just make it harder to find things so annoying
Android
Jan 29, 2025
Unlike other bank apps, I am unable to select a range of time to download my statement. I'm only allowed access to one month statement at a time. I should be able to print the exact range I want.
Android
Jan 29, 2025
easy to use the dates on the calendar view for outgoing payments is incorrect
Android
Jan 29, 2025
It's a good app, but please stop changing the set up. I get used to the easy use, then it's changed. Makes it difficult.
Android
Jan 29, 2025
Good occasional lag and lock up. But could be my phone.
Android
Jan 29, 2025
Don't trust this rubbish. You're given a credit limit and monthly payment limit and they randomly decline you for interest free credit, despite having a perfect credit record and affordability score. Scammers!
Android
Jan 29, 2025
Keep having app loading issues tells me to close app or wait and take for ever to actually load
Barclays - Product Description
The Barclays app 

HOW TO REGISTER
If you’re 16 or over and you have a UK-registered mobile number and a UK Barclays current account or Barclaycard, you can register for the app. You’ll need the 16 digit number off your card, then follow the onscreen instructions. Some customers may be required to verify their identity with PINsentry or at a Barclays cash machine.

If you’ve got an activation code, follow the onscreen steps to register (you won’t need PINsentry for this).

After you’re set up, you’ll only need your 5-digit passcode to log in. Then you can set up Android Fingerprint to log in faster in future.

This app doesn’t work on rooted devices.

THE BENEFITS
•Log in quickly and securely when you set up access through Android Fingerprint 
•Manage your personal and business accounts, and view your Barclays mortgage account, as well as managing your personal Barclaycard accounts 
•See recent transactions and check your balances
•Transfer funds between accounts
•Make payments to people you’ve paid before and people in your payee list
•Upload, sort and store your important documents securely with Barclays Cloud It. Just use your camera to take photos of documents you want to store
•Find your nearest branch or cash machine
•Log into Online Banking more easily using Mobile PINsentry. So we can complete some security checks, it can take up to 4 days for Mobile PINsentry to be activated in the app 
•Call our customer services team direct from the app to speak to an advisor
•Manage your Barclays personal and business accounts with 1 secure log-in
•No need to log in to lots of apps - view your current accounts held with other banks, safely and securely, in your app

Terms and conditions apply. You must be aged 16 or over to use the Barclays app.

FOR BUSINESS ACCOUNTS
You can only use the app if you’re a sole-signatory Barclays Business current account holder. You can’t register your Barclaycard business or corporate credit cards.

This app is provided by either Barclays Bank UK PLC or Barclays Bank PLC depending on the entity you may have contracted with for banking services. Please refer to your bank documents (terms and conditions, statements, etc.) to confirm the legal entity that provides banking services to you. 
 
Copyright © Barclays 2023. Barclays is a registered trade mark of Barclays plc, used under licence.

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676).
Registered in England. Registered No. 9740322 Registered Office: 1 Churchill Place, London E14 5HP.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702).
Registered in England. Registered no. 1026167 Registered Office: 1 Churchill Place, London E14 5HP.
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