87
good

Barclays | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
1906 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
238 Reports
User Feedback
11%
iOS
238 Reports
89%
Android
1906 Reports
Barclays - Latest Quality Issues
Android
Dec 18, 2024
I've tried to download a few apps on I have tried uploading apps on Google play and have not been able to. Useless..
Android
Dec 18, 2024
Stop making your app bigger to much data for my phone please leave them alone there ok as they are
Android
Dec 18, 2024
Apple tv doesn't work via the app
Android
Dec 19, 2024
Infuriating app for d closes when you need to enter along account number and stops you copy and pasting. Stupid security features completely ruin this app as it makes configuration extremely annoying. The app has permissions to run in the background, it just simply won't. So glad I transferred my balance away to a new bank as this bit of junk will never be worth the hassle of using it.
Android
Dec 19, 2024
Error 00002 all of a sudden. Why can't I log in? I've checked your website and it's no help. Phone and apps are all up to date.
Android
Dec 19, 2024
For a technophobe it is not easy to discover how the App works. I'd like buttons to click for everything, that takes you straight there... not have to guess how to negotiate the site. I'm more used to it now, but there are still things that are obscure, or take me time to find. The App works for me, but I need a "Barclays App For Idiots" guide.
Android
Dec 19, 2024
The App is a bit slow to load up and sometime finger scan don't work
Android
Dec 19, 2024
All quite good, but three problems. 1. The balance on the account can change overnight, possibly uncleared items, but cannot be reconciled, and balance does not show correctly against displayed transactions. 2. The account details do not display correctly, and the front screen sticks. This was reported before, and the image for a car loan seems to be the culprit, so can this be made to fit and display correctly. 3. There is a message displaying, with new feature details, this comes back.
Android
Dec 19, 2024
I am not Happy with the updated software on the Barclays App on my mobile phone,past transactions are now complicated and a branch visit was required and two seperate staff members were required to previously do what i could do using the mobile app.
Barclays - Product Description
The Barclays app 

HOW TO REGISTER
If you’re 16 or over and you have a UK-registered mobile number and a UK Barclays current account or Barclaycard, you can register for the app. You’ll need the 16 digit number off your card, then follow the onscreen instructions. Some customers may be required to verify their identity with PINsentry or at a Barclays cash machine.

If you’ve got an activation code, follow the onscreen steps to register (you won’t need PINsentry for this).

After you’re set up, you’ll only need your 5-digit passcode to log in. Then you can set up Android Fingerprint to log in faster in future.

This app doesn’t work on rooted devices.

THE BENEFITS
•Log in quickly and securely when you set up access through Android Fingerprint 
•Manage your personal and business accounts, and view your Barclays mortgage account, as well as managing your personal Barclaycard accounts 
•See recent transactions and check your balances
•Transfer funds between accounts
•Make payments to people you’ve paid before and people in your payee list
•Upload, sort and store your important documents securely with Barclays Cloud It. Just use your camera to take photos of documents you want to store
•Find your nearest branch or cash machine
•Log into Online Banking more easily using Mobile PINsentry. So we can complete some security checks, it can take up to 4 days for Mobile PINsentry to be activated in the app 
•Call our customer services team direct from the app to speak to an advisor
•Manage your Barclays personal and business accounts with 1 secure log-in
•No need to log in to lots of apps - view your current accounts held with other banks, safely and securely, in your app

Terms and conditions apply. You must be aged 16 or over to use the Barclays app.

FOR BUSINESS ACCOUNTS
You can only use the app if you’re a sole-signatory Barclays Business current account holder. You can’t register your Barclaycard business or corporate credit cards.

This app is provided by either Barclays Bank UK PLC or Barclays Bank PLC depending on the entity you may have contracted with for banking services. Please refer to your bank documents (terms and conditions, statements, etc.) to confirm the legal entity that provides banking services to you. 
 
Copyright © Barclays 2023. Barclays is a registered trade mark of Barclays plc, used under licence.

Barclays Bank UK PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676).
Registered in England. Registered No. 9740322 Registered Office: 1 Churchill Place, London E14 5HP.

Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 122702).
Registered in England. Registered no. 1026167 Registered Office: 1 Churchill Place, London E14 5HP.
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