42
poor

Barclays US Credit Cards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
Work at Barclays Bank Delaware? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Barclays Bank Delaware? Unlock additional insights
Android unitQ Score
Android User Feedback
68%
Android
102 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
48 Reports
User Feedback
32%
iOS
48 Reports
68%
Android
102 Reports
Barclays US Credit Cards - Latest Quality Issues
Android
Nov 16, 2024
the security questions to verify my identity is creepy and wrong.very frustrating experiences. the stupid Barclays app asked me questions about three addresses which I have no idea. and then blocked my access. needed to call them to unblock my access. this is a concern that this bank is using wrong PII to verify user's identity. very problematic.
iOS
Nov 16, 2024
Removed accounts after consolidation?!
I got a notice the app would be consolidating all account types. Well, all it's done is remove the accounts I used the app for, with no apparent way to add them back.
Android
Nov 16, 2024
Edit: Did what the response told me to do and contacted them as I was asked to do. They were oblivious and not sure why I reached out to them. Skip this horrible app and just go through the website. Lost another star because of this fiasco. App doesn't let me take photos of checks to deposit. Android 14 operating system.
Android
Nov 16, 2024
Not compatible??
iOS
Nov 16, 2024
New app doesn’t work
After the new app was launched, it took multiple tries to get it set up and logged in. It finally worked and now it's back to not working at all. Total piece of junk. Should've left it the way it was.
iOS
Nov 17, 2024
Marilyn meltzer
Much too involved and complicated!!!
Android
Nov 19, 2024
Banana republic made a big mistake to switch to barclays master card..app don't even work
Android
Nov 19, 2024
Want to see my full credit card number and I can't. Frustrating.
Android
Nov 20, 2024
Biometric setting keeps resetting and makes me login with my password. I am using Android OS 13
Barclays US Credit Cards - Product Description
Manage your Barclays US credit card account easily and securely from anywhere – just use our mobile app. Check account balances, view payment and transaction details, lock your card, set up alert notifications, and more.

Plus, you can launch the app with Face ID, Touch ID or your SecurePass Code. You’ve got options.

Here’s a few examples of what you can do with the Barclays US app:

• Monitor your transactions and make payments: Link an external bank account and pay your credit card with a one-time payment, or schedule future payments with AutoPay.
• Keep track of points/miles: View your earnings and redeem rewards in a flash.
• Keep a firm grip on your finances: Estimate monthly payments with the Purchase Planner, and monitor your FICO® Credit Score at no charge.
• Stay safe and secure: If you misplace your card, quickly lock your account to block transactions. You can even let us know about your future travel plans.
• Stay informed with account alerts: Track daily spending, see possible fraudulent activity, view weekly spending snapshots.
• Make purchases, touch-free: Just add your card to your mobile wallet, or use our contactless card feature.

Most of these capabilities are also available on the Barclays iPad and Apple Watch Apps.

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