37
poor
Basic-Fit | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
61 Reports
61 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
18 Reports
18 Reports
User Feedback
23%
iOS
18 Reports
18 Reports
77%
Android
61 Reports
61 Reports
Basic-Fit - Latest Quality Issues
iOS
Nov 14, 2024
Terrible service
Terrible service. I subscribed regularly in March and paid for 24 years in July. I cancelled my subscription. To which I received a confirmation letter, but the money was withdrawn every month. Despite the fact that I received a confirmation letter about the cancellation, when I tried to contact the support service for three months, to which they did not reply, I ignored me and constantly sent myself to the chat-bot. In the end. I was told that I have to pay 25 euros a month for a whole year and that it is impossible to cancel the subscription, so I highly recommend it, the rude attitude is not respectful and the money is simply spent for nothing. I will never return to this room
Android
Nov 14, 2024
I can't deal with these scoundrels, I presented my medical report, to unsubscribe, with the membership and they never contacted me, they pass me the fees and the worst in a threatening way, never again and I would never recommend.
Android
Nov 14, 2024
Comfort subscription, impossible to have access to the QR code despite following the instructions.
iOS
Nov 14, 2024
Manage Your Thing 🤬
Even after I cancel my subscription, it still 😐 charges me
iOS
Nov 15, 2024
Largely perfectible
Frankly average app * if you do the same training program again, it does not resume the repetitions and weights * the app loses the session quickly so if you started a workout without recording as you go then you lose the whole session!! * no referral program * the names in the app do not correspond to the names of the machines, you have to be a connoisseur to find them
iOS
Nov 16, 2024
Workout bug
Great app in general. But when I start a workout and I close my phone while doing the exercise, the app randomly closes and I lose my progress. I have to restart the workout all over. Very frustrating because the app contains some good workout plans…
iOS
Nov 17, 2024
Change of reference club????
After spending a lot of time on the internet to find out how to change my reference club, I'm forced to lower the bill, I have the impression that the option has disappeared... please help me!
Android
Nov 19, 2024
Good app, lack of a stopwatch for my sessions!
Android
Nov 19, 2024
The idea of having a centralized app is very good: one place to track weight, exercises, etc. But as it stands, it's totally unusable because it cuts off if you open another application.
Basic-Fit - Product Description
The Basic-Fit App is there to complete your personal fitness journey (and it is free for all members)! Find everything you need in one app; explore personalized workouts and inspiration, while accessing guidance and support. Easily build your own fitness habits and reach your goals by keeping track of your progress, getting health and nutrition tips, doing audio-guided workouts, and so much more! Getting fit is not a journey you have to do alone. Let’s be fit together: anywhere, anytime and Go For It! FEATURES: • Club & Home workouts • GXR Group Classes • Audio coach workouts • Workout builder • Workout reminder • Nutrition blogs and recipes • Lifestyle inspiration • Fitness programs • Personal profile page • Progress page • Tips and tricks from the coach • Club finder • Overview of group classes EXTRA(S): • Personal Online Coach • Personal training intro • Find your coach or physiotherapist GET STARTED: Choose between various fitness goals to access a complete fitness experience with content tailored to your needs and level: • Weight loss • Muscle building • Get fit • Shape & Tone • Improve performance WORKOUTS: Whether you are a beginner or professional athlete, the app offers a variety of club & home workouts, anywhere, anytime. Find the perfect workout that matches your needs, based on your own level, fitness goals, and preferences. PROGRAMS: Fitness programs for different fitness goals and with different duration. Train outdoor, at home only or combine at home training & in club training. Workout anywhere anytime to reach your goals and test your limits. GXR Group Classes: GXR Group Classes allow you to take Virtual lessons from any location, anytime. Choose your favourite classes such as Shape, Yoga, Abs & Core, Bootcamp, and many more. Join our professional coaches and work it! AUDIO COACH: Put your headphones on and GO! With the Audio Coach you are always motivated when you do your workout. Have fun and stay motivated with a wide range of workouts with or without equipment and club machines. NUTRITION BLOGS & RECIPES: A healthy lifestyle is not only working out, but also maintaining a good eating habit. Take a look at our healthy and tasty recipes. Need a boost before or after your workout? Together with NXT Level, Basic-Fit provides you with several sports nutrition options to help you attain and maintain your fitness goals. PERSONAL TRAINERS: Find your personal trainer and book a session to get professional guidance! That way you can broaden your training knowledge and bring your fitness journey to the next level. Check out the articles written by our coaches in the tips & tricks category. PROGRESS: Track your progress such as the number of calories burned and your number of club visits. Keep an eye on your progress by connecting your devices and completing workouts or programs in the app. Check the overview of your daily progress and see whether you have been improving. LIFESTYLE: Support developing your own fitness habits and healthy lifestyle with inspirational articles, tips and audio meditation. Get motivated by our fitness experts and create your positive fitness experience now!
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