Quality degradation at Battle.net Authenticator  
Users report higher volume of Quality Issues than usual
29
poor

Battle.net Authenticator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
100%
Android
709 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
709 Reports
Battle.net Authenticator - Latest Quality Issues
Android
Nov 19, 2024
I've had this app pretty much since it came out. I understand that bnet chat is not the main thing for Blizzard so I was thankful for that addition. However it slowly became worse and worse to the point where now it's basically unusable - especially in the prime hours. It became a loading fest, chat notifications are randomly working, every time you want to reply to message you have to wait 6 seconds for the whole app to load, even if you minimized it few seconds ago.
Android
Nov 19, 2024
Authenticator is terrible. Avoid it at all cost
Android
Nov 19, 2024
unable to login after update that integrated authentication
Android
Nov 19, 2024
Sometimes the text won't go through and comes up as an error. It is bugged out right now. Also when you open the app the friend and chat doesn't load at all no matter what I do..... has blizzard stated if they found the problem,and what will,it be open again.
Android
Nov 19, 2024
This app used to be amazing. Haven't opened it in months. I open it today and my account can't connect to online. It has an endless “Reconnecting” text. Only thing that works is browsing the available games on the store. But I don't believe you can purchase anything because you can't connect.
Android
Nov 19, 2024
Such a slow PoS app, its faster to remote desktop into my computer and chat through the desktop app than to send messages through the app. It also takes forever to reconnect if you jump to abother app and back.
Android
Nov 20, 2024
Forcibly logs me out when I enable authenticator, which when I try to log in again asks for authenticate code WHICH I NEED TO BE LOGGES IN TO SEE. This is beyond unacceptable. Either I leave myself without 2FA or I can't play the games I own. What a joke.
Android
Nov 20, 2024
I'm already trying to go through this authenticator for about three days they put this just for people to lose their accounts
Android
Nov 20, 2024
Pretty amazing I came here just to see if I was only one with issues - Blizzard every review for months now has been consistent. Please fix the login issues with this trash app.
Battle.net Authenticator - Product Description
DO NOT INSTALL THIS APPLICATION 

The Battle.net Authenticator now lives inside the Battle.net mobile app. Get it now from the App Store here: https://apps.apple.com/app/battle-net/id1241040030

With two-factor authentication, including one-touch button to approve or deny login attempts, you can keep everything protected--from your most storied World of Warcraft characters to your meticulously crafted Hearthstone decks. The Authenticator app provides a one-touch button experience so you can approve or decline any login attempt. With the Mobile Authenticator, you can rest easy knowing that your Battle.net account is more secure.

Internet connection required. For more information on how to add the Battle.net Authenticator to your account, visit https://blizzard.com/support/article/24520.

Languages Supported:
* English 
* Français 
* Deutsch 
* Español (Latinoamérica) 
* Español (Europa)
* Português
* Italiano
* Polski 
* Русский 
* 한국어 (Korean) 
* 繁體中文 (Traditional Chinese) 
* 简体中文 (Simplified Chinese)
* 日本語
* ไทย

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