poor

BBC iPlayer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-9 Points Past 30 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

74%

Android
78 Reports

iOS unitQ Score

iOS User Feedback

26%

iOS
27 Reports

User Feedback

26%

iOS
27 Reports

74%

Android
78 Reports

BBC iPlayer - Latest Quality Issues

iOS

Dec 12, 2024

Subtitle missing and no option to enable

Why do I even bother, this same issue repeats time and time again on iPlayer back catalogue videos and seemingly the BBC has no interest in accessibility for deaf users

Android

Dec 15, 2024

Was great until I got the Google streamer it's no longer available.

Android

Dec 15, 2024

Can't watch anything . No explanation . Just not available

Android

Dec 16, 2024

Crashes on Samsung Q90, have to log out and back in again each time. Even on the beta.

Android

Dec 16, 2024

Cant access live bbc on iplayer anymore!!

Android

Dec 17, 2024

The app works well, although I'm still waiting for a version for the Google TV Streamer. My main, and only complaint, would be the lack of older shows that appear occasionally but predominantly seem to be sold to other streaming providers. I want to watch my BBC content on the BBC which I don't think is unreasonable.

Android

Dec 17, 2024

It's working 100% but am stuck at a black screen please fix

Android

Dec 17, 2024

please allow android picture in picture, very frustrating if you need to send a message or something while watching a show

Android

Dec 18, 2024

told to update,which l did?why thepoor quality playback?its like watching a vhs tape from the 80s.why can't l select video quality as with youtube?

BBC iPlayer - Product Description

BBC iPlayer lets you watch the latest TV series, documentaries and Sport from the BBC all in one app. Watch live, on demand or download to watch on the move.

Enjoy live TV in the palm of your hand, from live news coverage, music and big sporting events to great comedies, gripping documentaries to nail-biting dramas.

Looking for kids entertainment? Create a child profile for a more age appropriate experience with all their favourite shows from CBBC and CBeebies and more!

KEY FEATURES:

- Discover the latest TV series including Peaky Blinders, Killing Eve and The Apprentice.
- Download shows to your device so that you can watch on the go.
- Pause, restart and rewind live channels part way through so that you don’t miss a thing.
- Build a playlist of your favourite shows.
- Enjoy the benefits of signing in so that you can start watching on one device and resume watching on another plus receive recommendations of shows we think you might enjoy.
- Stream programmes to your TV using Google Chromecast: please note this requires a supported device and compatible supported device connected to your TV.

To give you the best experience, this app tracks what you’ve watched on BBC iPlayer and how long you’ve watched programmes for. You can turn this off by logging into your BBC account and turning off “Allow Personalisation”. This app also tracks when you add something to My Programmes. You can remove programmes by tapping Remove. In addition, the BBC iPlayer app uses standard Android app permissions that are defined by the Google Android platform. The device uses performance cookies for internal purposes to help us improve the app. You can choose to opt out of this at any time from the in-app Settings menu. For more information about this, privacy, cookies and Android app permissions, visit the BBC iPlayer Apps Privacy notice at https://www.bbc.co.uk/iplayer/help/app_privacy. To read the BBC’s Privacy Policy go to https://www.bbc.co.uk/privacy

You can “opt out” from our data processor’s tracking by filling the “Forget My Device” form in this link https://www.appsflyer.com/optout

If you install this app you accept the BBC Terms of Use at https://www.bbc.co.uk/terms.

The app was developed by Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235

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