fair

BBC iPlayer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

18 Points Past 30 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

50%

Android
78 Reports

iOS unitQ Score

iOS User Feedback

50%

iOS
77 Reports

User Feedback

50%

iOS
77 Reports

50%

Android
78 Reports

BBC iPlayer - Latest Quality Issues

Android

Jan 25, 2025

Generally good but so frustrating that there is no autoplay for downloads if you are using it for a toddler in the car.

Android

Jan 25, 2025

' 'Help have a new Samsung tablet downloaded this- apps restart and reset check my WiFi VPN and getting this message something gone wrong. Exit the video and try to restart the programme, which I've done several times with no joy.

iOS

Jan 27, 2025

POORLY DESIGNED FOR YEARS!

Is it just me or can't the BBC make navigation to live programming a lot easier? I would love to see a button on the Home Screen that takes you directly to the live TV Schedules instead of being hidden behind the Explore button. It remains one of the most badly designed apps for easy navigation.

Android

Jan 27, 2025

Never opens ...reboot phone still same so temperamental...works now and then if I'm lucky

Android

Jan 28, 2025

Very poor - always error messages and unstable

Android

Jan 28, 2025

I love this app but it's a shame I choose other stream app as they have the option to have a mini screen so I can watch and my daughter can play her game. I wish they added this feature as it's a shame if not near a TV I can watch my favourite shows

Android

Jan 29, 2025

Rubbish - latest device, signed in, all the fancy pics but will download or show nothing. And yes I do have a licence. Update - appears to be VPN stopping it. Now plays but no download.

Android

Jan 29, 2025

People should be able to manage logins remotely and should have been able to from the start. There is no acceptable reason for the BBC to have failed this basic security feature for so many years! The BBC has been aware of this security weakness for far too long to have kept ignoring the problem.

Android

Jan 29, 2025

I checked playstore daily for updates, and this wasn't there to update in the last few days, so days of update don't tally with me,

BBC iPlayer - Product Description

BBC iPlayer lets you watch the latest TV series, documentaries and Sport from the BBC all in one app. Watch live, on demand or download to watch on the move.

Enjoy live TV in the palm of your hand, from live news coverage, music and big sporting events to great comedies, gripping documentaries to nail-biting dramas.

Looking for kids entertainment? Create a child profile for a more age appropriate experience with all their favourite shows from CBBC and CBeebies and more!

KEY FEATURES:

- Discover the latest TV series including Peaky Blinders, Killing Eve and The Apprentice.
- Download shows to your device so that you can watch on the go.
- Pause, restart and rewind live channels part way through so that you don’t miss a thing.
- Build a playlist of your favourite shows.
- Enjoy the benefits of signing in so that you can start watching on one device and resume watching on another plus receive recommendations of shows we think you might enjoy.
- Stream programmes to your TV using Google Chromecast: please note this requires a supported device and compatible supported device connected to your TV.

To give you the best experience, this app tracks what you’ve watched on BBC iPlayer and how long you’ve watched programmes for. You can turn this off by logging into your BBC account and turning off “Allow Personalisation”. This app also tracks when you add something to My Programmes. You can remove programmes by tapping Remove. In addition, the BBC iPlayer app uses standard Android app permissions that are defined by the Google Android platform. The device uses performance cookies for internal purposes to help us improve the app. You can choose to opt out of this at any time from the in-app Settings menu. For more information about this, privacy, cookies and Android app permissions, visit the BBC iPlayer Apps Privacy notice at https://www.bbc.co.uk/iplayer/help/app_privacy. To read the BBC’s Privacy Policy go to https://www.bbc.co.uk/privacy

You can “opt out” from our data processor’s tracking by filling the “Forget My Device” form in this link https://www.appsflyer.com/optout

If you install this app you accept the BBC Terms of Use at https://www.bbc.co.uk/terms.

The app was developed by Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235

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