fair

BBC iPlayer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

5 Points Past 30 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

50%

Android
63 Reports

iOS unitQ Score

iOS User Feedback

50%

iOS
62 Reports

User Feedback

50%

iOS
62 Reports

50%

Android
63 Reports

BBC iPlayer - Latest Quality Issues

iOS

Mar 29, 2025

No subtitles

It's 2025. And yet bbc doesn't have subtitles for its Apple TV iPlayer app. It's at the point now where they point blank refuse to do it.

Android

Mar 29, 2025

Good but there's no pop out player (picture in picture) option? and no way to change quality. Really featureless.

Android

Mar 29, 2025

terrible app. works ok on mobile data but doesn't work properly over wifi. I have reset the app, reset my wifi, uninstalled reinstalled and still just terrible

Android

Mar 29, 2025

very poor now after last update, can't even watch programme's I'd already watched.

Android

Mar 29, 2025

Won't download!!!

iOS

Mar 30, 2025

Love it but…..

Where has the channel selection page gone, you get used to an app then you swap/remove things… can't even find bbc news or any channels…..

Android

Mar 30, 2025

awful. since the update amazon fire stick won't play most of the videos. Just errors out. all 3 fore sticks I have do this. 3 different tvs and only 1 of them still play the videos on their own iplayer app. Reset tv to factory. reset fire to factory. setup new bbc account. everything updated. no change at all. please go back to old version so it works on tvs. all our phones iplayers and computers work fine. it's just the tvs that have this problem

Android

Mar 31, 2025

Overpriced, unusable, untrustworthy from a woke BBC

Android

Apr 2, 2025

soon as i choose a programme to watch it doesnt load the screen stays black sort it out plz

BBC iPlayer - Product Description

BBC iPlayer lets you watch the latest TV series, documentaries and Sport from the BBC all in one app. Watch live, on demand or download to watch on the move.

Enjoy live TV in the palm of your hand, from live news coverage, music and big sporting events to great comedies, gripping documentaries to nail-biting dramas.

Looking for kids entertainment? Create a child profile for a more age appropriate experience with all their favourite shows from CBBC and CBeebies and more!

KEY FEATURES:

- Discover the latest TV series including Peaky Blinders, Killing Eve and The Apprentice.
- Download shows to your device so that you can watch on the go.
- Pause, restart and rewind live channels part way through so that you don’t miss a thing.
- Build a playlist of your favourite shows.
- Enjoy the benefits of signing in so that you can start watching on one device and resume watching on another plus receive recommendations of shows we think you might enjoy.
- Stream programmes to your TV using Google Chromecast: please note this requires a supported device and compatible supported device connected to your TV.

To give you the best experience, this app tracks what you’ve watched on BBC iPlayer and how long you’ve watched programmes for. You can turn this off by logging into your BBC account and turning off “Allow Personalisation”. This app also tracks when you add something to My Programmes. You can remove programmes by tapping Remove. In addition, the BBC iPlayer app uses standard Android app permissions that are defined by the Google Android platform. The device uses performance cookies for internal purposes to help us improve the app. You can choose to opt out of this at any time from the in-app Settings menu. For more information about this, privacy, cookies and Android app permissions, visit the BBC iPlayer Apps Privacy notice at https://www.bbc.co.uk/iplayer/help/app_privacy. To read the BBC’s Privacy Policy go to https://www.bbc.co.uk/privacy

You can “opt out” from our data processor’s tracking by filling the “Forget My Device” form in this link https://www.appsflyer.com/optout

If you install this app you accept the BBC Terms of Use at https://www.bbc.co.uk/terms.

The app was developed by Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235

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