52
fair
BBC iPlayer | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
88 Reports
88 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
76 Reports
76 Reports
User Feedback
46%
iOS
76 Reports
76 Reports
54%
Android
88 Reports
88 Reports
BBC iPlayer - Latest Quality Issues
Android
Feb 24, 2025
horrific sign in process. paying license money but unable to sign in on app. give me my license fee back!!!!
iOS
Feb 24, 2025
Utterly basic
It's 2025 and there still no playback speed controls
iOS
Feb 25, 2025
Regional programming doesn’t work, nor does UHD
Apple customers treated as second class citizens with regional programming broken (I very rarely get my local news during Breakfast, normally getting London), and we don't get UHD access. If Auntie can't be bothered to develop the software properly, then we should be given a discount on our license fee - it's already the most expensive entertainment subscription I have, and probably is the one I watch least, but have no choice but to subscribe.
iOS
Feb 25, 2025
Help
Why does the app think I am in another country and not the UK??
Android
Feb 25, 2025
Dont Download if you havent got a TV License or buy one. I just did lol. Have uninstalled now and will get itvplayer thats free.
iOS
Feb 26, 2025
Stabbing of Karl 2014
The program showed all aspects of the situation both sides was clearly explained Karl's family was shown has a very loyal loving family respecting the fact in a precise and respectful way I,E, NO THREATS NO BAD LANGUAGE The accused Family I thought also was very polite and never covered up the fact she was Guilty also no threats polite and over all fair well put together The program Makers where BRILLIANT FAIR And was well EDITED
iOS
Feb 26, 2025
Continually having to sign in on iPlayer
Every time I want to watch iPlayer I have to sign in When I contacted assistance I was informed that I had to update my software. My software was up to date so that wasn't the reason. It is very frustrating.
Android
Feb 27, 2025
I am unable to watch app keeps saying Retry
Android
Feb 28, 2025
Simply broken. Can't be used on smart TV or mobile device. An utter joke.
BBC iPlayer - Product Description
BBC iPlayer lets you watch the latest TV series, documentaries and Sport from the BBC all in one app. Watch live, on demand or download to watch on the move. Enjoy live TV in the palm of your hand, from live news coverage, music and big sporting events to great comedies, gripping documentaries to nail-biting dramas. Looking for kids entertainment? Create a child profile for a more age appropriate experience with all their favourite shows from CBBC and CBeebies and more! KEY FEATURES: - Discover the latest TV series including Peaky Blinders, Killing Eve and The Apprentice. - Download shows to your device so that you can watch on the go. - Pause, restart and rewind live channels part way through so that you don’t miss a thing. - Build a playlist of your favourite shows. - Enjoy the benefits of signing in so that you can start watching on one device and resume watching on another plus receive recommendations of shows we think you might enjoy. - Stream programmes to your TV using Google Chromecast: please note this requires a supported device and compatible supported device connected to your TV. To give you the best experience, this app tracks what you’ve watched on BBC iPlayer and how long you’ve watched programmes for. You can turn this off by logging into your BBC account and turning off “Allow Personalisation”. This app also tracks when you add something to My Programmes. You can remove programmes by tapping Remove. In addition, the BBC iPlayer app uses standard Android app permissions that are defined by the Google Android platform. The device uses performance cookies for internal purposes to help us improve the app. You can choose to opt out of this at any time from the in-app Settings menu. For more information about this, privacy, cookies and Android app permissions, visit the BBC iPlayer Apps Privacy notice at https://www.bbc.co.uk/iplayer/help/app_privacy. To read the BBC’s Privacy Policy go to https://www.bbc.co.uk/privacy You can “opt out” from our data processor’s tracking by filling the “Forget My Device” form in this link https://www.appsflyer.com/optout If you install this app you accept the BBC Terms of Use at https://www.bbc.co.uk/terms. The app was developed by Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235
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