80
good

BBVA Spain | Online banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Finance
Work at BBVA? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at BBVA? Unlock additional insights
Android unitQ Score
Android User Feedback
89%
Android
780 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
92 Reports
User Feedback
11%
iOS
92 Reports
89%
Android
780 Reports
BBVA Spain | Online banking - Latest Quality Issues
Android
Jan 27, 2025
Slow and tedious process and permanent blocking of the card, not even verification with fingerprint and password allows the card to be used for purchases.
Android
Jan 28, 2025
You leave a lot to be desired with the issue of transfers. I make them on a Saturday and the other person doesn't receive them until the following Tuesday, incredible. On the other hand, when a bill is due on Sunday, you charge me the previous Friday. The bank always wins.
iOS
Jan 28, 2025
annoying
Please remove the “get your account up and running” from the global position, it is quite annoying. Thanks
iOS
Jan 28, 2025
ONLY IF IT IS YES. No means no.
Can you please stop bothering me with biometric identification? How many times do I have to say NO? Every time I open the app, it just keeps bothering me. Give me the option to remove those notifications.
Android
Jan 28, 2025
It doesn't let me in with mobile data
Android
Jan 28, 2025
Too much propaganda that you look for in them and they don't respond or serve any purpose
Android
Jan 28, 2025
I have a hard time seeing account and card movements
Android
Jan 29, 2025
As easy as it is to make a simple banking app, they make it so twisted and difficult. My applause.
Android
Jan 30, 2025
Please note that the Ramon y Cajal office in Coruña city has been committing malpractice by an employee who leaves much to be desired as a professional, especially when they waste your time and then try to deceive us. This is a terrible management on their part, so I would like some manager to evaluate my complaint so I can explain in detail everything that has happened, given that there are details and personal data that the law does not allow me to disclose! I await a response!
BBVA Spain | Online banking - Product Description
With the BBVA App you can make your transactions and manage your finances easily and intuitively, as well as send and receive money with Bizum.

Start saving and controlling your accounts, even those of your other banks, from a single place.

It has tools that will help you improve your financial health, so you can gradually build your financial cushion.

Not a customer? Download the app and try it without obligation or open your Online Account without commissions in just 10 minutes.

With the Amigo Plan, you will earn money if you invite or are invited to BBVA.

And if you have children, you can open their Online Account. They will have a card and app adapted with Bizum from the age of 12.

OPERATE FROM YOUR ONLINE BANKING WHENEVER YOU WANT!
● Improve your financial health month by month and reach your savings goals: save money with less effort, plan your retirement and make the most of your savings with BBVA Mutual Funds. 
● Activate push notifications to monitor your card movements and payments. 
● Turn your cards on and off from your app and don't worry if you lose them. 
If you have any questions, ask Blue, our virtual assistant. 

ALL THIS AND MORE AWAITS YOU IN THE BBVA APP.
 
MORTGAGES
Discover with our mortgage simulator the amount you could have available to start your future home.
 
BIZUM
Send and receive money instantly. All you need to do is give your phone number or know the recipient's number. In addition, you can now use Bizum to pay at online merchants easily and securely from the App.
 
INSURANCE
Choose and manage your car, home, health or life insurance. Find the information you need to find the type of insurance that fits your needs.

LOANS
Apply for your personal loan without leaving your app. You will have all the information you need to find and contract the loan that best suits your needs.

FREELANCERS, SMES AND COMPANIES:
If you are self-employed, have an SME or manage an SME, from your BBVA App you can keep track of your operations and request financing for your daily activity.

PENSION PLANS
We will help you choose the pension plan that best suits your age and investment profile. You can make contributions and transfers from your cell phone.

CARDS
Check your transactions and operate with your credit, debit and prepaid cards. And if you lose them, you can turn them on and off from the app to protect your money. 
 
AQUA CARD
The most revolutionary card on the market. No printed numbers and a dynamic CVV that changes for each online purchase, making your payments more secure. When you need it, you can check your numbering and get your CVV from your App.

INVESTMENT FUNDS
Find the investment funds that best suit your profile and objectives. You can also make contributions and transfers. We will help you manage your funds to get a return on your savings. 

FINANCIAL HEALTH
Take a look every day at the graphs that will show you the state of your accounts, keep track of expenses and income to save easily and get your financial cushion. 

BLUE
It is BBVA's virtual assistant. It allows you to consult the movements you have made, helps you in your daily management and solves any doubt related to your account. You can talk to it, for example, to consult your movements.

SECURITY
You have biometric access to the BBVA app to protect access to the private area. In addition, we will give you advice and information on cybersecurity so you can protect your data and your money.
 
DO YOU HAVE ANY QUESTIONS OR SUGGESTIONS?
Send us your comments to bbvabancamovil@bbva.com. 
If your terminal is not compatible, you can use the BBVA Mobile Banking web service by accessing bbva.es from your browser.
Want to improve your unitQ Score by 20% within 30 days?
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