89
good

BBVA Spain | Online banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
699 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
73 Reports
User Feedback
9%
iOS
73 Reports
91%
Android
699 Reports
BBVA Spain | Online banking - Latest Quality Issues
Android
Nov 13, 2024
Ideally, you should be able to see, at first, a chronology of expenses and income in order and without grouping. No fantasies, no ant expenses, no groups of expenses, no separating income and expenses, no separating by types of spending (food, leisure, etc.). It's good that the option exists, but it's very elaborate and very unintuitive. The essential thing is the chronology of each expense and income in order and it does not exist.
Android
Nov 13, 2024
I can't see how to do a transfer
Android
Nov 13, 2024
The app is a lot of advertising from the moment you open it until you close it. I find it painful.
Android
Nov 13, 2024
THEY SCAMMED ME AND I CALLED AND THEY DIDN'T SOLVE ME
iOS
Nov 13, 2024
Annoying a lot
Again you have put the "get your account up and running" which is annoying. Please remove it from the global position.
Android
Nov 14, 2024
Customer care service is not good
Android
Nov 14, 2024
The app closes itself over and over again.
Android
Nov 15, 2024
To make Bizum, it stays synchronizing in the contacts and does not load
Android
Nov 15, 2024
Don't use this bank, the app is crap in terms of usability, and they charge €2 to get a sad certificate of ownership that is a pdf where it says your name and account number. Lamentable. The support leaves a lot to be desired.
BBVA Spain | Online banking - Product Description
With the BBVA App you can make your transactions and manage your finances easily and intuitively, as well as send and receive money with Bizum.

Start saving and controlling your accounts, even those of your other banks, from a single place.

It has tools that will help you improve your financial health, so you can gradually build your financial cushion.

Not a customer? Download the app and try it without obligation or open your Online Account without commissions in just 10 minutes.

With the Amigo Plan, you will earn money if you invite or are invited to BBVA.

And if you have children, you can open their Online Account. They will have a card and app adapted with Bizum from the age of 12.

OPERATE FROM YOUR ONLINE BANKING WHENEVER YOU WANT!
● Improve your financial health month by month and reach your savings goals: save money with less effort, plan your retirement and make the most of your savings with BBVA Mutual Funds. 
● Activate push notifications to monitor your card movements and payments. 
● Turn your cards on and off from your app and don't worry if you lose them. 
If you have any questions, ask Blue, our virtual assistant. 

ALL THIS AND MORE AWAITS YOU IN THE BBVA APP.
 
MORTGAGES
Discover with our mortgage simulator the amount you could have available to start your future home.
 
BIZUM
Send and receive money instantly. All you need to do is give your phone number or know the recipient's number. In addition, you can now use Bizum to pay at online merchants easily and securely from the App.
 
INSURANCE
Choose and manage your car, home, health or life insurance. Find the information you need to find the type of insurance that fits your needs.

LOANS
Apply for your personal loan without leaving your app. You will have all the information you need to find and contract the loan that best suits your needs.

FREELANCERS, SMES AND COMPANIES:
If you are self-employed, have an SME or manage an SME, from your BBVA App you can keep track of your operations and request financing for your daily activity.

PENSION PLANS
We will help you choose the pension plan that best suits your age and investment profile. You can make contributions and transfers from your cell phone.

CARDS
Check your transactions and operate with your credit, debit and prepaid cards. And if you lose them, you can turn them on and off from the app to protect your money. 
 
AQUA CARD
The most revolutionary card on the market. No printed numbers and a dynamic CVV that changes for each online purchase, making your payments more secure. When you need it, you can check your numbering and get your CVV from your App.

INVESTMENT FUNDS
Find the investment funds that best suit your profile and objectives. You can also make contributions and transfers. We will help you manage your funds to get a return on your savings. 

FINANCIAL HEALTH
Take a look every day at the graphs that will show you the state of your accounts, keep track of expenses and income to save easily and get your financial cushion. 

BLUE
It is BBVA's virtual assistant. It allows you to consult the movements you have made, helps you in your daily management and solves any doubt related to your account. You can talk to it, for example, to consult your movements.

SECURITY
You have biometric access to the BBVA app to protect access to the private area. In addition, we will give you advice and information on cybersecurity so you can protect your data and your money.
 
DO YOU HAVE ANY QUESTIONS OR SUGGESTIONS?
Send us your comments to bbvabancamovil@bbva.com. 
If your terminal is not compatible, you can use the BBVA Mobile Banking web service by accessing bbva.es from your browser.
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