14
poor

BCBSTX | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Health & Fitness
Work at Blue Cross and Blue Shield of Texas? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Blue Cross and Blue Shield of Texas? Unlock additional insights
Android unitQ Score
Android User Feedback
46%
Android
26 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
31 Reports
User Feedback
54%
iOS
31 Reports
46%
Android
26 Reports
BCBSTX - Latest Quality Issues
Android
Jan 30, 2025
Garbage, will not send an email to allow verification of your login. Better off Opening a web browser on your phone
iOS
Jan 30, 2025
Doesn't work, as usual
Since today's the 30th of the month and it's time to pay my premiums, it doesn't work.
Android
Jan 30, 2025
The app doesn't work 99% of the time. Please do better BCBS
Android
Jan 30, 2025
Please undo all the awful changes you've made with this last update. Can't even log in anymore because you went and messed it up.
Android
Jan 30, 2025
Appdoesnt work
Android
Jan 31, 2025
App not working after update.
Android
Jan 31, 2025
Search function doesn't work. No easy way to contact them about it - zero feedback from them. App is useless in an emergency. Can't tell who is an acceptable provider or hospital.
Android
Feb 3, 2025
Hasn't worked yet
Android
Feb 4, 2025
Keep saying cant access my account, but I am able to access through the website.
BCBSTX - Product Description
The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources. 

Now available in Spanish (requires phone language settings to be set in Spanish)

Members can: 
•	Login, register or change password 
•	Easily access coverage, claims, and ID
•	Check deductible and out of pockets amounts
•	Find an in network doctor, hospital or facility
•	Find a nearby urgent care facility
•	Estimate the costs of procedures, tests and treatments
•	View patient reviews and average wait time 
•	Search for doctors that speak Spanish
•	View medical benefits and copay levels
•	View pharmacy benefits and copay levels
•	Send ID to Apple Wallet for offline access
•	View their Explanation of Benefits
•	Log in via Touch ID
•	Share ID Card verification letter
•	Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
Want to improve your unitQ Score by 20% within 30 days?
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