79
good
BECU | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
73 Reports
73 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
13 Reports
13 Reports
User Feedback
15%
iOS
13 Reports
13 Reports
85%
Android
73 Reports
73 Reports
BECU - Latest Quality Issues
Android
Feb 11, 2025
BECU's online banking is confusing. The bright red left side is for personal accounts, and the right is for business, but many, including myself, click the wrong one, leading to login errors. A uniform color scheme could prevent this frustration. Also, an AI-powered search for deposited checks would be helpful. There's no visible feedback option in the app—only on Google Play. Please make it easier for users to provide feedback. Thank you!
iOS
Feb 11, 2025
Feels outdated
Please join the other banking apps in 2025 to mirror the app experience and the browser experience (or be better than). I shouldn't have to use my laptop or phone browser to manage external transfers or other things because the app doesn't have the same options.
Android
Feb 12, 2025
It was kind of working, and then it gave up. Every time I try to log in I get an "authentication failure" message, so I've just resorted to using the website.
Android
Feb 12, 2025
No longer loading on my phone.
Android
Feb 15, 2025
POS app can't properly read checks for deposits
Android
Feb 20, 2025
Time saving app when it works. For some reason I can put my password in on my laptop and it works fine. I try the same password on my phone and it tells me authentication failed. It doesn't make sense to me. I've cleared cache, restarted my phone!! Nothing works.
Android
Feb 22, 2025
Can't sign in to mobile banking app. :( How do they keep messing this up? It's kind of vital.
iOS
Feb 22, 2025
Always blocks me
Maybe I'm just stupid. Business and regular get mixed up. I get locked out. Call in they try to help and our nice but can't fix it 4 me. I'll just get info from the bank local.
iOS
Feb 27, 2025
Constantly in “Maintenance”
Several times the app keeps saying it's down for maintenance. And the website says “Error 503 - Service Unavailable” Super frustrating when you need to access your funds and pay bills online. Sadly, this has been a regular occurrence for years. Becu needs to invest more to ensure these glitches are minimized.
BECU - Product Description
Manage your finances in the palm of your hand: BECU’s app is designed to bring budgeting to your phone. Use the unique features to view not only your BECU accounts but also your credit cards, bank accounts and loans held elsewhere. The colorful, friendly design helps you track spending, review outstanding balances and expenses. The updated app also allows easy everyday banking. From transferring funds to locating ATMs and the ever popular mobile check deposit feature, it’s your money, simplified. BECU App Features and Benefits: • Combine and view your BECU and non-BECU financial accounts in one place • Budget based on your spending, income, debt and expense history • Locate the nearest BECU, ATM or shared branching partner credit union • Transfer funds • Deposit checks • View accounts • Pay bills and view payees • Review Alerts • Updated design and expansive user experience
All intellectual property rights, including trademarks and word marks, are the property of respective owners