80
good
BECU | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
72 Reports
72 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
9 Reports
9 Reports
User Feedback
11%
iOS
9 Reports
9 Reports
89%
Android
72 Reports
72 Reports
BECU - Latest Quality Issues
Android
Mar 16, 2025
app never works.
iOS
Mar 21, 2025
Outdated
To be fair, it's been awhile since I've tried to use it and maybe it's gotten better, but the request to review was before I've validated my understanding of this app now, but a PDF for help is really unacceptable. This app should be as good as the individual version. Clearly not a priority for BECU.
Android
Mar 23, 2025
Terrible app. Non-stop problems trying to deposit checks. 17 times for front of check, 39 times for back, gave up, slid the "deposit check" . Every position under the sun to get app to accept snapshots. Right elbow up, stand on left foot, close one eye, dim light, flash, clear cache. Blah, blah, blah.
iOS
Mar 23, 2025
Zero stars
HORRIBLE !!! the most terrible online banking I have ever used. I can't believe they can even stay in business. Bill pay is atrocious. You have to open a separate window like navigate externally to pay bills. Nothing is intuitive. Too many complaints to list. App crashes constantly. Just a horrible bank in general.
iOS
Mar 25, 2025
Broken app
This app has been broken for almost a week now.
Android
Mar 25, 2025
Most disappointing app, I join last week and from tomorrow I wanna logged in through becu mobile app, but it does not recognize me, not my username,I tried 6 times remaining same issue, successfully logged in on website but didn't logged in on mobile app and bloody popup authentication failed,Not found . This app is very ridiculous.
Android
Mar 25, 2025
most useless banking app , I newly joined and when I'm going to enrolment in online banking it shows too much errors, after successful enrolling,mobile app dosn't allow me to logged in ,it's a 3rd class app too much slow to logged in , and didn't not recognize username and password.
Android
Mar 27, 2025
I was told to use my checking account abroad or internationally but reaching outside from USA locked my card sorry on that
Android
Mar 28, 2025
this app always has pending charges that get stuck and it's progressively getting worse!!!
BECU - Product Description
Manage your finances in the palm of your hand: BECU’s app is designed to bring budgeting to your phone. Use the unique features to view not only your BECU accounts but also your credit cards, bank accounts and loans held elsewhere. The colorful, friendly design helps you track spending, review outstanding balances and expenses. The updated app also allows easy everyday banking. From transferring funds to locating ATMs and the ever popular mobile check deposit feature, it’s your money, simplified. BECU App Features and Benefits: • Combine and view your BECU and non-BECU financial accounts in one place • Budget based on your spending, income, debt and expense history • Locate the nearest BECU, ATM or shared branching partner credit union • Transfer funds • Deposit checks • View accounts • Pay bills and view payees • Review Alerts • Updated design and expansive user experience
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