74
good
BECU | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
67 Reports
67 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
7 Reports
7 Reports
User Feedback
9%
iOS
7 Reports
7 Reports
91%
Android
67 Reports
67 Reports
BECU - Latest Quality Issues
iOS
Nov 29, 2024
horrible
Never displays correct information. Transactions take sometimes days to appear. Slow and although it's often down for maintenance nothing improves. Would rate negative stars if I could .
Android
Nov 30, 2024
The app almost never shows the same account activity as logging into the website. My available balance will often change without being able to see the deposit or the withdrawal responsible for the balance change...
iOS
Dec 3, 2024
Ruined my vacation They canceled my line of credit without notice while I was out of the Country.
Worst ever experience. They said they did this to many people. I always paid my bills And had $40,000 available When this happened. I was in a place without any other cards since I told them I would Be gone from the 12 th to the 25th. I will end my relationship with them ASAP.
Android
Dec 6, 2024
Not all payees are avaliable for bill pay, some are missing on phone app.
Android
Dec 6, 2024
App is under maintenance too often. App was down starting Sunday, finally up again on Wednesday afternoon, but is down again today, Thursday.
iOS
Dec 10, 2024
Sloppy ap
The ap has a “remember me” button but it regularly signs you out. If you don't have a password book with you it's easy to get locked out. Good luck after that as there's a long list of hoops to jump through.
Android
Dec 11, 2024
Hateful app. Can't deposit checks ever. Don't use this bank as a primary account, way too many restrictions and issues.
iOS
Dec 15, 2024
It’s good but
It seems to always be having maintenance done and it's really inconvenient.
Android
Dec 17, 2024
Cant order a new debit card. >use chat to connect to agent >wdywtd? "Debit card" >it doesn't let you connect to an agent and disconnects. It only wants to set up loans and debt. Lol
BECU - Product Description
Manage your finances in the palm of your hand: BECU’s app is designed to bring budgeting to your phone. Use the unique features to view not only your BECU accounts but also your credit cards, bank accounts and loans held elsewhere. The colorful, friendly design helps you track spending, review outstanding balances and expenses. The updated app also allows easy everyday banking. From transferring funds to locating ATMs and the ever popular mobile check deposit feature, it’s your money, simplified. BECU App Features and Benefits: • Combine and view your BECU and non-BECU financial accounts in one place • Budget based on your spending, income, debt and expense history • Locate the nearest BECU, ATM or shared branching partner credit union • Transfer funds • Deposit checks • View accounts • Pay bills and view payees • Review Alerts • Updated design and expansive user experience
All intellectual property rights, including trademarks and word marks, are the property of respective owners