Quality degradation at BetterMe: Health Coaching  
Users report higher volume of Quality Issues than usual
68
fair

BetterMe: Health Coaching | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
59%
Android
2241 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
1535 Reports
User Feedback
41%
iOS
1535 Reports
59%
Android
2241 Reports
BetterMe: Health Coaching - Latest Quality Issues
Android
Mar 1, 2025
Please help me to cancel my subscription. It just doesn't work
Android
Mar 1, 2025
FRAUD, SCAM, UNDUE CHARGES. The app was not working properly, I reported it, they called me very kindly... It was supposed to be cancelled and after a year charging €50 every 3 months they do not assume the full refund for a service that they have not provided. SCAM
Android
Mar 1, 2025
It takes a while for the video to download, and pauses in between exercises for long durations. Other than that can't complain.
Android
Mar 1, 2025
Hidden subscription costs. I thought I was getting a free app until an $80 charge hit my account at 6am on the morning I received the email notification ... At 6am. Dodgy practice.
Android
Mar 1, 2025
I'm still getting charged for a membership that I'm not using
Android
Mar 1, 2025
Terrible service! DO NOT USE! It's a scam. I cancelled my weekly trial period in time, but the day after, they charged me for £38 for 1 month subscription. I am 100% sure I cancelled the subscription, but they say I didn't. Even I reported immediately that they keep answering with templates only saying that cancellation policy and refund policy doesn't allow them to do refund. Ridiculous! There is an error in the app, or they just do it for purpose. They stole my money!
Android
Mar 1, 2025
Only used the app for two days but must say these exercises are great! Perfect for a yogamat! Would be great if I could use Kg instead of "freedom measurements". Cant find a way to change the measurements. Big drag to have to go out of the app to do calculations in another app/webpage
Android
Mar 1, 2025
Very difficult to cancel
Android
Mar 2, 2025
I didn't like it, I didn't make any progress in losing weight, I want to cancel the program
BetterMe: Health Coaching - Product Description
Personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips.

FIVE REASONS TO INSTALL BetterMe:

1. Customized wholesome approach to weight loss and weight gain

We adjust to your busy schedule, preferences and lifestyle to achieve fast results without harming your health

2. Workouts for any level

Whether you’re a beginner or a pro, we’ve got you covered with a variety of exercise sets for at-home or at-the-gym sessions, with zero equipment or a full gym. Even if you’ve never tried to work out in your life, our simple and clear instructions will help prevent injuries and get you accustomed with a fitness world in record time
 
3. Varied disciplines from cardio to yoga

Everyone can find something they like, whether it’s to get your blood pumping or wind down after a long day.

4. Easy-to-follow meal plans

Nutrition plans created by certified experts to boost your progress with options like intermittent fasting, keto, vegan, and many more

5. Support by certified coaches in chat

Shoot our coaches a message if you are unsure about what to do, need motivation or just want someone to talk to! We’re online and are happy to help. 

App provides you with: 

- Workout Programs: personalized sets of exercises and nutrition to help you get in shape faster
- All-new meal plans: dishes picked according to your preferences, and are easy to make thanks to video recipes
- Calorie Tracker: know exactly how much you consume a day and monitor your macros all with an intuitive design 
- New community with daily articles, tips, tricks, and answers to all the FAQs
- Personal coach feature so you are always professionally guided and supported through your weight loss journey
- Water tracker and step counter to make sure that you're reaching your daily goals
- Yoga, running and walking workouts for everyone!

BetterMe offers varied workouts, easy-to-follow meal plans, and useful tips for everyone!

There is no need to go to the gym; over 800 of our workouts can be done at home - with our vast library of exercises, everyone will find something to float their boat: from prenatal yoga to guided interval running, get ready to meet your new favorite way to get in shape fast!

Getting in shape has a lot to do with nutrition, and we've carefully hand-picked hundreds of recipes for every taste, cooking time, and budget. Quickly find your new favorite keto breakfast, vegan snack, low-calorie dinner and much more.

Want to eat healthy, but following recipes is not always convenient? Worry not! Use Calorie Tracker to add any food item to your daily diary and track your progress even more accurately!

BetterMe app is also integrated with Health Kit, so that you can track your steps inside the actual app as well as log your water and calorie intake. You can see your workout and meal schedule on the main screen and set workout notifications so that we can remind you to work out at a suitable time. We've also added yoga journeys as well as walking and running workouts to make sure that we've covered all your daily activity needs. 

We offer a wide range of subscription options so that you can choose the right one for you (3 months access renewal, weekly renewal, etc.). For your convenience subscriptions are set to Auto-Renew within the 24-hour period prior to the subscription end date.You can cancel your subscription at any moment in your iTunes account settings, but refunds will not be provided for any unused portion of the terms. Payment will be charged to your iTunes Account at purchase confirmation. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
 
Terms of Use - https://betterme.world/terms
Privacy Policy - https://betterme.world/privacy-policy
Subscription Terms - https://betterme.world/subscription-terms
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