Quality degradation at Bird — Ride Electric  
Users report higher volume of Quality Issues than usual
24
poor

Bird — Ride Electric | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
50%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
47 Reports
User Feedback
50%
iOS
47 Reports
50%
Android
47 Reports
Bird — Ride Electric - Latest Quality Issues
Android
Jan 24, 2025
Unfortunately, it is not possible to give 0 stars. The app works as they please, it does not unlock the skates immediately but the payment starts... and then you finish the ride, most of the time it does not lock and then the payment continues. Horrible app, even worse assistance. Not recommended. And I add, crap, crap, crap, do not download it.
iOS
Jan 24, 2025
RIP OFF!
Could not park it for 10 Minutes even if I was in a parking spot! Trash! Also not possible to use the internal Support of the app! DO NOT USE IT
iOS
Jan 25, 2025
Biggest scam
I couldn't park anywhere, the time kept passing, and I had to pay more and more money. I had to drive all the way back to where I came from, park and walk. Never again!!!
iOS
Jan 26, 2025
Unable to use scooter
There was a location to pick up electric scooters at 6th and veteran way in Phoenix Arizona dispite to scooters being located there I was unable to use it due to it being out of riding range
Android
Jan 26, 2025
I was charged double, hidden and high fees. There is no assistance from people, and if you ask for assistance they charge you more and a bot answers you. The charging of the scooter is fake. I used 1 of 3 that I tried to use and they work fine.
Android
Jan 26, 2025
It does not allow you to end trips, charging an extra fee for time of use.
iOS
Jan 27, 2025
cant sign in
when every i try and log in it says forbidden i tried everything i downloaded it and deleted it i updated it i use different gmails i used yahoo i used my apple id i have tried everything please help
iOS
Jan 27, 2025
Very poorly programmed
I rented a Bird scooter on October 14th to get to the train station in just 7 minutes. Unfortunately, due to problems with the app, I was unable to park the scooter, even in the designated parking zones. This extended my journey from the planned 5-7 minutes to a full 1 hour and 6 minutes. In the end, I had to pay an exorbitant 25.74 euros for it, which I find incredibly high. This experience was very frustrating and I unfortunately cannot recommend the service as it is.
Android
Jan 28, 2025
A little high in prices
Bird — Ride Electric - Product Description
Bird is the convenient, eco-friendly way to get around your city. Sign up to get access to electric vehicles in over 350 cities worldwide.

HOW IT WORKS:
* Download the app
* Sign up
* Choose your payment method (PayPal, credit card, etc.)
* Select and unlock your vehicle
* Ride electric!

The fun way to get to your destination
Head to work, run a few errands, or just go for a weekend ride. With the Bird app, get from point A to B safely and with style.

ECO-FRIENDLY MOBILITY
Our mission is to make cities more livable by reducing car usage and lowering carbon emissions.
Every ride with Bird makes you a part of that mission.

DISCOVER SPECIAL FEATURES AND OFFERS

–Get free rides
Share your code with a friend and you both get a free ride.

—Travel together
Riding with friends? The "group rides" feature lets you sign up for multiple e-vehicles through just one phone.

—More rides for less money
From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider.

—Safety
Do your part to keep your community running smoothly. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear.

Download now and ride electric.
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