46
poor
Bird — Ride Electric | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
129 Reports
129 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
75 Reports
75 Reports
User Feedback
37%
iOS
75 Reports
75 Reports
63%
Android
129 Reports
129 Reports
Bird — Ride Electric - Latest Quality Issues
iOS
Nov 17, 2024
never again buying this
i look on the app and find a nearby scooter. i scan the scooter and i'm ready to go. i go and find somewhere to eat and i end up going to mcdonald's i get my food and come back i try to cancel it and so the end ride button disappears. me thinking i ended the ride i get charged i go back and figure out what's going on but it still charges me and charges me to the point where it charges me outta 40 dollars… so i ended up locking my card. never using this app stay safe.
iOS
Nov 17, 2024
Took more minutes from me
Waste of travel!
iOS
Nov 17, 2024
Never at the right time
Never vehicles (present or on wheels) when you need them! Nothing found at the station.. nothing found on the road to reach the city... brief!! Help... Interesting price... no overpriced deposit ... It could be interesting, if half of the park was not in very poor condition (no more pedals, saddle, blocked engine... However, he remained in the same place for several days, without being removed from traffic... Too bad!
iOS
Nov 18, 2024
CHARGED ME EXTRA
I was charged extra because the app wasn't allowing me to stop the ride. All my friends ended their ride, got charged 17, meanwhile I was charged double. First time using the app and was disappointed.
Android
Nov 18, 2024
Great step. Too bad the Ludo trail was not accessible by scooter. That would have been handy: lung problems.
Android
Nov 18, 2024
Rip off. Be careful with it. No clear info about your credit
Android
Nov 19, 2024
Worst experience ever! Tryed to lock my ride for over 12min. Have the screen shot of proof. The GPS was pointing other place. I left the place with the ride open.
Android
Nov 19, 2024
very expensive
Android
Nov 19, 2024
I was double charged two days ago and have had to reach out to support multiple times. They haven't been listening as this isn't a pre auth issue. I was charged the pre auth and for two rides at the same time. This overdrafted my account and has now cost me $50 to ride a scooter 1.2 miles in no traffic (the ride total should have been under $8) After being told I was incorrect multiple times, someone looked deeper and found the issue and issues about $10 in ride credits. I need a refund.
Bird — Ride Electric - Product Description
Bird is the convenient, eco-friendly way to get around your city. Sign up to get access to electric vehicles in over 350 cities worldwide. HOW IT WORKS: * Download the app * Sign up * Choose your payment method (PayPal, credit card, etc.) * Select and unlock your vehicle * Ride electric! The fun way to get to your destination Head to work, run a few errands, or just go for a weekend ride. With the Bird app, get from point A to B safely and with style. ECO-FRIENDLY MOBILITY Our mission is to make cities more livable by reducing car usage and lowering carbon emissions. Every ride with Bird makes you a part of that mission. DISCOVER SPECIAL FEATURES AND OFFERS –Get free rides Share your code with a friend and you both get a free ride. —Travel together Riding with friends? The "group rides" feature lets you sign up for multiple e-vehicles through just one phone. —More rides for less money From daily to monthly rates, Bird has Ride Pass pricing plans that make sense for every rider. —Safety Do your part to keep your community running smoothly. Wear a helmet, use bike lanes, and make sure to park neatly and keep sidewalks clear. Download now and ride electric.
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