80
good
Bitdefender Central | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
68 Reports
68 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
13 Reports
13 Reports
User Feedback
16%
iOS
13 Reports
13 Reports
84%
Android
68 Reports
68 Reports
Bitdefender Central - Latest Quality Issues
iOS
Mar 15, 2025
Some features fall short of expectations
The Remote Actions feature has several issues. The Scan and Locate Device options are always stuck on "pending..." The only time I received a location message was the first attempt, but it disappeared, and I couldn't mark it on the map. Additionally, the Alert doesn't show on the lock screen, which would be useful since a found phone can't be unlocked to view the message. Instead, it's loud and annoying, potentially leading the finder to think the phone is malfunctioning. The Snap Photo on Failed Unlock feature could also benefit from more settings, like discreetly sharing the photo without showing the camera icon. The new feature I am looking for is likely a "decoy password" or "trap password." This type of password, when entered, does not grant access but instead triggers an alternative action, such as deleting data or launching a program. This could enhance security by misleading potential intruders while protecting sensitive information.
Android
Mar 20, 2025
Nothing works properly for me. When I used the previous installations, everything was fine, now I only pay, I extend it, no confirmations come anywhere. I can't go anywhere, everything has stopped working, I put in the keys, passwords and I have everything for printers, laptops, phones. I don't know what to do anymore. I can't save or print documents anywhere. X MI DOESN'T WORK, EVERYTHING HP Smart doesn't work they removed my printer. Some old windows. I need to change something, not Wim what
Android
Mar 20, 2025
this thing is not working properly, anti theft used to work in this app before but now i cannot locate my devices and pc anti theft feature was disabled in the app and bitdefender support didnt respond for my problem, i was about to leave a good review but seeing this im going to leave a bad review and i will have to tell my friends about this then the friends of my friends and that's it
iOS
Mar 24, 2025
Never working consistently
For almost a week, no matter how I go in, and also when using the Bitdefender site and hints on how to get to my credit card/account, to make sure the card I want is on file… “the link does nothing!” Fix it or I will take the time to call in and cancel everything. This is unexcusable - to go by what the manufacturer writes on their site and then get nowhere!
Android
Mar 25, 2025
Works very well since several years back. But now it wants to charge several times for the same service! Automatically. Greedy! 😡
Android
Mar 27, 2025
offering 200MB of vpn daily even after subscription is crazy to be honest, personally i see myself looking for other options
iOS
Mar 28, 2025
Terrible user experience
Super sluggish
iOS
Mar 28, 2025
Total scam
I paid a one-year subscription for my galaxy s23 ultra, a few days ago I switched to iPhone 16 pro, and I wanted to transfer my subscription to my new phone, but I'm told that Bitfinder subscriptions are not transferable So basically you'll still have to pay a subscription to be protected, I feel ripped off, it's unbelievable
iOS
Apr 1, 2025
UI inefficient & inconvenient!
Has the poorest and saddest device allocation, esp. when you have multiple subscriptions. When I purchased the new subscription, I thought it would be like other apps where it'll only be in effect once current subscription expires but of course I was wrong. Bitdefender instantly activated my new subscription on completion of purchase and yet has absolutely no option to reallocate my current devices from the old subscription to the new. It only gives a link to install the same app when I go to the new subscription management page. So I followed its only instructions, dl'ed, opened dl to install and NOTHING. I would suggest they take a look at other apps like Malwarebytes and learn how to allow users to allocate devices to specific subscription keys! Very disappointing downside of the Central app for a reliable name like Bitdefender! :/
Bitdefender Central - Product Description
Bitdefender Central places your local and network cybersecurity at your fingertips. Use it to control security for all your Bitdefender-protected devices, and to set up and manage Bitdefender BOX, the revolutionary smart home hub that secures your entire Wi-Fi network. LOCAL PROTECTION With Bitdefender Central you can: - Install Bitdefender protection on all your devices - Manage security and protect your kids online - Scan, clean and optimize any device remotely - Get instant notification whenever Bitdefender detects a threat - Quickly access your activity dashboard - Receive security updates for your devices 24/7 NETWORK PROTECTION Bitdefender Central works with BOX to secure and manage your smart home: - Get ironclad protection for all your internet-connected devices, at home and on the go - Manage all devices in your home network from a single mobile app - Protect your kids online and manage screen time with parental controls - Set up your Bitdefender BOX - Discover your devices and group them under your Bitdefender BOX network - Check protection status and connectivity status for all your connected devices - Filter your devices by status or by user - Create profiles for your family members and allocate devices to them - Get real-time notifications for threats blocked by BOX: anomaly detection, unencrypted - - Banking information sent, botnet attacks - Change your Wi-Fi name and password - Pause the internet connection on your devices PARENTAL FEATURES - Limit Screen Time & Pause Child Profile: restrict device access on your children's devices. BOX users can block Internet access on all a child’s assigned devices, including game consoles and smart TVs - Web filtering - Location reporting & Safe Check-in for a child’s mobile devices PRIVACY - Locate your lost or stolen devices - Send text or sound alerts to your devices - Lock your lost or stolen devices to prevent unauthorized access Subscription Agreement: https://www.bitdefender.com/site/view/subscription-agreement.html Privacy Policy: https://www.bitdefender.com/site/view/legal-privacy-policy-for-home-users-solutions.html
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