21
poor
Bitpanda: Buy Bitcoin securely | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
175 Reports
175 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
127 Reports
127 Reports
User Feedback
42%
iOS
127 Reports
127 Reports
58%
Android
175 Reports
175 Reports
Bitpanda: Buy Bitcoin securely - Latest Quality Issues
Android
Jan 29, 2025
At first I was excited: 5* Then suddenly my account was set to INACTIVE, without any fault on my part. My requests on Bitpanda's helpdesk were not answered for 2 weeks, although I had received a ticket ID; of course I could not log in because the account was set to inactive: 1* Finally my account was reactivated; my trust is not completely back yet... : 3*
Android
Jan 29, 2025
Deposit blocked for 9 days.
Android
Jan 29, 2025
No withdrawals possible. Always error messages
Android
Jan 29, 2025
Definitely stay away, do not download, I deposited money and it has been 4 days and the money has not been deposited into my account, and it is not clear when it will be deposited.
Android
Jan 29, 2025
It was a great app at first, but then my account was blocked without any explanation. I sent several emails and after months I still haven't received a response.
Android
Jan 29, 2025
The support is non-existent, which is generally typical for Austria. The first request was answered with something inappropriate, and then the account was blocked. I sent a request to find out the reason - silence. They only sarcastically suggest logging into the account to check the status of the request. A circus, not a service. In general, I do not recommend it. Ticket 2776031
Android
Jan 29, 2025
You have to wait 7 days before you can withdraw the money you have deposited. Sending crypto to other wallets is probably only possible after this period. Support doesn't respond, but has enough time to set tickets to "solved" without a response. Confusing, expensive fees (not listed anywhere), inaccurate charts and few explanations. I would deduct stars from this app. There are many other good alternatives.
Android
Jan 29, 2025
The app is good and offers many investment opportunities. However, the shares are only derivatives, the fees are high and the 27.5% profit tax on cryptos is automatically deducted. As a Swiss citizen, I find these points negative.
Android
Jan 29, 2025
I'm very happy with the app so far. Minus points that bother me: Buy Sell Exchange buttons keep disappearing, you have to log out and log in again for them to be there again (not always, I think it's more of a random principle, when they feel like it they're there 🤭)
Bitpanda: Buy Bitcoin securely - Product Description
Whether you want to invest in Bitcoin or Ethereum and build your crypto wallet, invest in stocks* or ETFs*, or invest in gold and other precious metals, Bitpanda is the trusted app for managing your finances & digital assets – all in one place. INVESTING IS FOR EVERYONE Bitpanda is an easy way to invest in Bitcoin, Ethereum, commodities, or any cryptocurrency, providing a fast & secure trading experience for all budgets. A trusted app for stocks* or ETFs* investing, as well as crypto coin staking, Bitpanda allows you to trade 24/7, outside market hours. Register your Bitpanda account & complete our secure verification process in just a few minutes.* THE CRYPTO INVESTING APP FOR BEGINNERS Anyone can invest in crypto with Bitpanda’s easy-to-use app – no investing experience necessary. Doesn’t matter if you’re a beginner starting to build your Bitcoin wallet or a seasoned investor, Bitpanda meets all your crypto & Bitcoin investing needs. You can check & manage your crypto, Bitcoin investments, stocks*, ETFs*, and precious metals anytime. Store your assets like Bitcoin and Ethereum worry-free in secure crypto wallets. POPULAR ON BITPANDA ✔️ Buy, sell & exchange any cryptocurrency or precious metals 24/7, starting from just £1 (*from EUR 10 for Crypto Index products) ✔️ Ethereum staking and Bitcoin staking ✔️ Bitpanda Crypto Index (BCI)* Invest in the top 5, 10, or 25 market cryptocurrencies (and more) & set up automated investing with Bitpanda Savings ✔️ Top Bitcoin app for digital investing: store Bitcoin in secure crypto wallets ✔️Get a Bitpanda Savings plan for stress-free, automated investing in cryptocurrency, BTC, Ethereum, and precious metals SPEND YOUR ASSETS LIKE CASH ✔️ The Bitpanda Card Get a free Visa debit card connected to your Bitcoin wallet, making your investments instantly spendable without ever topping up ✔️ Connect any asset in your crypto wallet to the card using the Bitpanda app ✔️ Spend your crypto, metals, or other assets with the tap of a card – anywhere you see the Visa logo A SECURE, REGULATED TRADING PLATFORM ✔️ Free Bitcoin wallet service included ✔️ Free service for other crypto wallets ✔️ Fiat currencies (British pound, euro, Swiss franc, and US dollar) EXPLORE FRACTIONAL STOCKS* • Invest in small slices of your favourite stocks* • Fractional stocks* such as Tesla, Apple, and Amazon • Commission-free investing & tight spreads, available 24/7 BITPANDA FEATURES AT A GLANCE • Selection of your favourite cryptos • Secure your assets like Bitcoin in crypto wallets • Set price alarms • Optimised management of your investments, stocks, and ETFs* • Buy, sell, and swap Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Pantos (PAN), Dogecoin (DOGE), SHIBA INU (SHIB), IOTA (MIOTA), Litecoin (LTC), Chainlink (LINK), Cardano (ADA), and other coins on our cryptocurrency platform PAYMENT & PAYOUT METHODS • SEPA: Instant deposit • Credit card: Visa/Mastercard (deposits only) • NETELLER • Skrill • GIROPAY/EPS (deposits only) • Bank transfer • iDeal *For more info on the Bitpanda Crypto Indices, Bitpanda Stocks and ETFs, please refer to the respective prospectus and the PRIIPs Key Information Documents (KIDs) on bitpanda.com. Bitpanda Stocks are contracts replicating an underlying stock or ETF. About Bitpanda Bitpanda GmbH is a trusted fintech company based in Vienna, Austria that is tearing down the barriers to investing and personal finance by offering digital assets and blockchain technology like cryptocurrency, precious metals, fractional stocks, and ETFs – bringing traditional financial products into the 21st century. What are cryptocurrencies like Bitcoin or Ethereum? Cryptocurrencies are digital assets regarded as investments. They are secured in decentralised networks, not controlled by any individual actors, and are used in technical applications and as means of payment. Transactions are recorded in blockchains. The most popular types of cryptocurrency are Bitcoin (BTC) and Ethereum (ETH).
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