41
poor
BJs Wholesale Club | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
580 Reports
580 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
131 Reports
131 Reports
User Feedback
18%
iOS
131 Reports
131 Reports
82%
Android
580 Reports
580 Reports
BJs Wholesale Club - Latest Quality Issues
iOS
Apr 1, 2025
Express Pay
I do not like having to dig out my card each time to enter the CVV code. It makes Express pay pointless.
iOS
Apr 1, 2025
Coupon issue
I wish I could still see dollar amounts when I filtered coupons by brand
Android
Apr 1, 2025
I'm getting fed up with the app. I have it saved, or so I thought to keep me longed in. Then I have to keep reloging back in. Now I can't log in. It's annoying to deal with this all the time. Why does it have to constantly have you do that? You say it keeps you logged in when that's not true. I'm guessing there's a bug because there's no excuse for it when I just did that, not that long ago, and now it's kicked me out again. I hope you fix this issue because I'm tired of dealing with this app.
iOS
Apr 2, 2025
Unresponsiveness
Becomes unresponsive when switching between apps.
Android
Apr 2, 2025
payment issues trying to use a credit card. Credit card is valid, kept asking for the CVV# and after entering the CORRECT numerous times, kept getting the message to enter the correct . I tried 4 different cards, entering each one correctly into the change payment method with the same results each time. The 5th card/attempt was FINALLY successful. Good luck to others trying to use this wonky site. 🤪
Android
Apr 2, 2025
Many technical issues 1. App said "credentials not valid" but BJs was just refusing my login due to my location/being on VPN. Poor error messaging. 2. At checkout on app, just errored out with no info. Again, poor error messaging. On mobile web, no box present for the required cvv field, so no checkout. Had to use my desktop. 3. Forced multifactor authentication in app/mobile, but not on desktop. Hackers love this one trick!
Android
Apr 2, 2025
Horrible online member service and the app doesn't work even after changing password twice. I'd rather shop at Costco than Bjs without working to clip coupons compared to Costco's. Horrible experience, I'm not renewing my membership.
Android
Apr 2, 2025
Problems are frequent in this app. Searches now include unrelated sponsored items. App keeps logging out.
Android
Apr 3, 2025
Uninstalled. Can't enter any information. error message when I enter my address...
BJs Wholesale Club - Product Description
The BJ’s App has everything you need to make the most of your Membership. Enter In-Club Mode when you visit a Club to access that location’s helpful mobile features. • Add-to-Card Coupons Browse and add coupons directly to your Membership Card (no scissors required). Your clipped savings will be applied automatically at checkout. • BJ's Gas® Check BJ's Gas regular and premium gas prices for any location -- so you can pump up the savings and fill up for less. • Find-a-Club Get directions, Club hours, Club features, BJ’s Tire Center hours and Optical Department information for the Club nearest you. • Deli Pre-Order Pre-order BJ’s Wholesale Club deli items and platters straight from the app. (Available in select Clubs only.) • Free Curbside and In-Club Pickup Let us do the shopping for you. Place an online order and schedule your Curbside Pickup when you need it. • ExpressPay No need to wait in a checkout line. Easily shop, scan your item’s barcode, pay within the app, and go! (Available in select clubs only.) • BJ’s Buy Now, Pay Later Now your favorite items & household essentials are more affordable with split payments brought to you by CitizensPay™. Available in select Club locations only. • Same-Day Delivery Get Same-Day Grocery Delivery to your doorstep in as little as 2 hours. (Select items only. (Availability vary by Club location.) • Featured Recipes Browse recipes, view videos, shop ingredients and add them directly to your Same-Day Delivery cart. • Reload View the products you've recently purchased in-Club or via Same-Day Delivery and quickly Reload them to your Same-Day Delivery cart. • Access Membership Information Membership Account details can be accessed on-the-go from the home screen. View My Rewards, order history, track challenges or scan your Membership card from anywhere. *Orders placed 2 hours prior to Club closing or later will be available our next business day. Visit BJs.com/PickUp for details.
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