Quality degradation at BJs Wholesale Club  
Users report higher volume of Quality Issues than usual
54
fair

BJs Wholesale Club | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
377 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
91 Reports
User Feedback
19%
iOS
91 Reports
81%
Android
377 Reports
BJs Wholesale Club - Latest Quality Issues
Android
Feb 28, 2025
Very slow
Android
Mar 1, 2025
horribly laggy
Android
Mar 1, 2025
newest update is very slow and unresponsive. coupons do not show discount amount and there's a long lag when items are added to the cart.
Android
Mar 1, 2025
Unable to log in to the app since the last update. I can log in to the website but the app tells me my credentials are wrong even though I'm using the same information on the app
Android
Mar 1, 2025
extremely slow
Android
Mar 1, 2025
Don't know what they did to the app but it working really slow now. please fix this
Android
Mar 1, 2025
The app is frustratingly slow and buggy. It will hide the keyboard while you're typing, half of the button clicks simply will not register, items cannot be added to your cart from certain screens (despite the button being available), claims your phone number cannot receive SMS and then immediately sends a confirmation text after an order. There is basically no benefit to using this app over just accessing their website instead.
Android
Mar 1, 2025
great concept, but is definitely glitchy at times
Android
Mar 2, 2025
App has many issues. One example: it takes 20+ seconds to register adding something to your cart. Inexcusable.
BJs Wholesale Club - Product Description
The BJ’s App has everything you need to make the most of your Membership. Enter In-Club Mode when you visit a Club to access that location’s helpful mobile features.




• Add-to-Card Coupons

Browse and add coupons directly to your Membership Card (no scissors required). Your clipped savings will be applied automatically at checkout.




• BJ's Gas®

Check BJ's Gas regular and premium gas prices for any location -- so you can pump up the savings and fill up for less.




• Find-a-Club

Get directions, Club hours, Club features, BJ’s Tire Center hours and Optical Department information for the Club nearest you.




• Deli Pre-Order

Pre-order BJ’s Wholesale Club deli items and platters straight from the app. (Available in select Clubs only.)




• Free Curbside and In-Club Pickup

Let us do the shopping for you. Place an online order and schedule your Curbside Pickup when you need it.




• ExpressPay

No need to wait in a checkout line. Easily shop, scan your item’s barcode, pay within the app, and go! (Available in select clubs only.)




• BJ’s Buy Now, Pay Later

Now your favorite items & household essentials are more affordable with split payments brought to you by CitizensPay™. Available in select Club locations only.




• Same-Day Delivery

Get Same-Day Grocery Delivery to your doorstep in as little as 2 hours. (Select items only. (Availability vary by Club location.)




• Featured Recipes

Browse recipes, view videos, shop ingredients and add them directly to your Same-Day Delivery cart.




• Reload

View the products you've recently purchased in-Club or via Same-Day Delivery and quickly Reload them to your Same-Day Delivery cart.




• Access Membership Information

Membership Account details can be accessed on-the-go from the home screen. View My Rewards, order history, track challenges or scan your Membership card from anywhere.




*Orders placed 2 hours prior to Club closing or later will be available our next business day. Visit BJs.com/PickUp for details.
Want to improve your unitQ Score by 20% within 30 days?
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