58
fair
BMO Digital Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
55 Reports
55 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
27 Reports
27 Reports
User Feedback
33%
iOS
27 Reports
27 Reports
67%
Android
55 Reports
55 Reports
BMO Digital Banking - Latest Quality Issues
iOS
Nov 11, 2024
Help Locating My Prior Review So I Can Re-do
I came to re-write my review of the BMO banking app with a far more positive one, but it isn't posted any longer. Why? Where is my prior review? I am assuming one of the BMO app team members actually removed, my unfavorable review, it soon after I posted it. Is the removal of my review standard operating procedure? IF I have unfairly misjudged the app team members, please let me apologize ahead of time. I do need to locate my prior review and I'll need someone from the app review monitoring team to assist me in locating my prior review. Thank you for your time, attention and assistance.
Android
Nov 12, 2024
App doesn't work in the dark. Doesn't do fingerprint login only face recognition.
iOS
Nov 13, 2024
NO APP PUSH NOTIFICATIONS
It has been MONTHs since I have not been getting any app push notifications. I've uninstalled atleast a dozen times. Edited my notification settings on my phone AND within the app. Still no changes and still have to log into my account just to check for any previous charges. When will this app just get it right???
Android
Nov 14, 2024
Bad app or the bank does not let me login just keeps doing it often then I have to gobto atm or call waste of time
Android
Nov 14, 2024
I have been with this bank for years and lately it takes a long time to clear the checks and the deposit from account to account of the same bank... sometimes I don't even know what my true balance is because it only appears "pending" and not to mention the Offices are under remodeling and it takes you years to wait to be served... I hope they fix this soon.
Android
Nov 14, 2024
can't stand this app. Especially the zelle feature. The display is so big I can't hit the continue bottom so ain't me contacts is impossible. Trying to turn off or on a card screws up everything. Honestly it's a terribly designed app
Android
Nov 14, 2024
Cannot see copies of deposited checks. As a Bank of the West customer I could at least see copies of deposit slips. No deposit slips in lobby now. Looking for a bank with Saturday hours.
Android
Nov 15, 2024
BMO likes to block you from entering your account online/app all the time. There have been many times I need to transfer money and can't due to this problem.
iOS
Nov 16, 2024
So far, so good, except..
The usual transfer between accounts, remote deposits, each account's transactions list, are easy enough to maneuver through so far. App is set up fairly clearly and concisely. (initially there were a bunch of ads at the top which hindered a quick-look, but those are gone now. 🙏 thankfully it had changed within days of starting my account. ) Options to control accounts, alerts, restrictions, debit card spending limits, are so accessible and easy!! My two(2) nit-picks are: 1. I'd prefer the banners and each list-item on each of page, especially on the account transactions pages, to be smaller (shorter) in order to see more items at-a-glance. Instead of scrolling up and down to see more than 7 transactions at a time. Taking a screenshot, trying to recall purchases within a certain time frame, or mentally calculate a few specific items is more manageable with the ability to see them all at once - or at least More at once. 2. Login - should enable PIN code or allow phone to remember password to access App instead of typing in password to log in each and every time. Thanks for you time
BMO Digital Banking - Product Description
Bank on the go from your iPhone® anywhere, anytime with the BMO Digital Banking App. We’ve updated the design for a cleaner look that’s even more convenient to use! It’s secure¹ and super easy to: • View account balances and activity • Sign on even faster using Touch ID® • Withdraw cash using your smartphone with Mobile Cash² • Access your credit card account alongside your other BMO Harris accounts • Send money to friends and family with a bank account in the U.S. with Zelle • Track your accounts – even if they’re not with us – with BMO Harris Total Look® • Transfer money between your BMO Harris accounts • Deposit checks by taking a picture with your iPhone® camera³ • Schedule and manage bill payments • Turn your debit or ATM card on and off and get real time alerts⁴ – with BMO Harris Card Monitor Visit bmoharris.com/mobile to learn more. ¹ Please visit bmoharris.com/security for more details. ² BMO Harris Mobile Cash® is available for BMO Digital Banking smartphone apps only. For details, see the BMO Digital Banking Agreement at bmoharris.com/legal. Users must have a BMO Harris debit or ATM Card. Even though a physical card isn’t used to access Mobile Cash, the service use is subject to daily transaction limits for your card. If you don’t know your card’s daily transaction limits, please ask your banker or call 1-888-340-2265. ³ Mobile Deposit® is available using the BMO Digital Banking smartphone app. This service may not function on older devices. Users must be a BMO Digital Banking® customer with a BMO Harris account opened for more than 5 calendar days. Deposits are not immediately available for withdrawal. For details, see the BMO Digital Banking Agreement found at bmoharris.com/legal. ⁴ Message and data rates may apply. Contact your wireless carrier for details. Accounts are subject to approval. BMO Harris Bank N.A. Member FDIC Third party web sites may have privacy and security policies different from BMO Harris. Links to other web sites do not imply the endorsement or approval of such web sites. Please review the privacy and security policies of websites reached through links from BMO Harris web sites. Copyright 2018, BMO Financial Corp., All Rights Reserved. iPhone® and Touch ID® are trademarks of Apple Inc., registered in the U.S. and/or other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
All intellectual property rights, including trademarks and word marks, are the property of respective owners