62
fair
BMO Digital Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
81 Reports
81 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
34 Reports
34 Reports
User Feedback
30%
iOS
34 Reports
34 Reports
70%
Android
81 Reports
81 Reports
BMO Digital Banking - Latest Quality Issues
Android
Dec 22, 2024
I'm constantly calling BMO to unlock or unblock my account so I can log in, knowing I have entered the correct credentials. This is so inconvenient, and just recently started. I wish they would get it together!!
Android
Dec 22, 2024
i can not find my user name & have tried everything to sign in on chromebook. it works fine on my androil phone. whats wrong ?
Android
Dec 23, 2024
This app is terrible. The search function doesn't work properly at all, almost everything about this app is glitchy.
iOS
Dec 23, 2024
Decimal point and auto numerical for amount
Please fix amount to pay as automatically be in numerical position and add auto decimal point.
Android
Dec 23, 2024
It frequently freezes in the splash screen when opening the app. I have to go into app settings on my phone and force close it to get it to work. You also can't manage multiple cards in one app, so it my wife needs her card disabled, I can't do it. She has to have the app herself. Overall it's not well coded and the inability to manage everything in one app is inconvenient enough that it has us looking for another bank.
iOS
Dec 26, 2024
The WORST
Horrible customer service and even worse app . No help whatsoever. “Go into your local branch is all they know how to say. When I don't even think they have brick and mortar location. Smdh. Very much was a waste of my time. Go at your own risk
Android
Dec 27, 2024
This app is so horrible... you get stuck on screens that you can't get out of constantly. There's no way to close out of the app without a hard close. The UI is just atrocious.
Android
Dec 28, 2024
DO NOT TRUST THIS BANK! A fraudulent account was opened in my name months ago, and they keep claiming it is closed, but i continue to receive mail from them demanding money or it will impact my credit. I have called them a dozen times, always waiting in long phone queues. Their customer support is disorganized, unhelpful, say conflicting things and frequently hang up. This organization should be shut down for their criminal behavior. Do not trust these cockroaches!
Android
Dec 28, 2024
Unable to deposit checks due to message "amount entered does not match check", which of course it does. Tried retaking picture with different backgrounds.
BMO Digital Banking - Product Description
Bank on the go from your iPhone® anywhere, anytime with the BMO Digital Banking App. We’ve updated the design for a cleaner look that’s even more convenient to use! It’s secure¹ and super easy to: • View account balances and activity • Sign on even faster using Touch ID® • Withdraw cash using your smartphone with Mobile Cash² • Access your credit card account alongside your other BMO Harris accounts • Send money to friends and family with a bank account in the U.S. with Zelle • Track your accounts – even if they’re not with us – with BMO Harris Total Look® • Transfer money between your BMO Harris accounts • Deposit checks by taking a picture with your iPhone® camera³ • Schedule and manage bill payments • Turn your debit or ATM card on and off and get real time alerts⁴ – with BMO Harris Card Monitor Visit bmoharris.com/mobile to learn more. ¹ Please visit bmoharris.com/security for more details. ² BMO Harris Mobile Cash® is available for BMO Digital Banking smartphone apps only. For details, see the BMO Digital Banking Agreement at bmoharris.com/legal. Users must have a BMO Harris debit or ATM Card. Even though a physical card isn’t used to access Mobile Cash, the service use is subject to daily transaction limits for your card. If you don’t know your card’s daily transaction limits, please ask your banker or call 1-888-340-2265. ³ Mobile Deposit® is available using the BMO Digital Banking smartphone app. This service may not function on older devices. Users must be a BMO Digital Banking® customer with a BMO Harris account opened for more than 5 calendar days. Deposits are not immediately available for withdrawal. For details, see the BMO Digital Banking Agreement found at bmoharris.com/legal. ⁴ Message and data rates may apply. Contact your wireless carrier for details. Accounts are subject to approval. BMO Harris Bank N.A. Member FDIC Third party web sites may have privacy and security policies different from BMO Harris. Links to other web sites do not imply the endorsement or approval of such web sites. Please review the privacy and security policies of websites reached through links from BMO Harris web sites. Copyright 2018, BMO Financial Corp., All Rights Reserved. iPhone® and Touch ID® are trademarks of Apple Inc., registered in the U.S. and/or other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
All intellectual property rights, including trademarks and word marks, are the property of respective owners