63
fair
BMO Digital Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
80 Reports
80 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
37 Reports
37 Reports
User Feedback
32%
iOS
37 Reports
37 Reports
68%
Android
80 Reports
80 Reports
BMO Digital Banking - Latest Quality Issues
Android
Mar 28, 2025
Constantly asks me for verification every time I open the app, and won't let me choose which verification methods I even want to be options. As an expat who can no longer have a US number, I need to rely on family who lives 7 hours behind to give me codes ever time I want to check my account. Allow us to add new devices or remove old ones, and to use email as a verification method and this wouldn't be an issue. What if people lose their phone and don't have another number on file? Come on.
Android
Mar 28, 2025
bmo has lock me out of the app and hijacked my money
Android
Mar 28, 2025
The app keeps crashing
Android
Mar 29, 2025
crashes often, it takes for every to go to different areas of the app, it doesn't delete people on zelle too easily, this app sucks. I'm ready to switch banks
Android
Mar 30, 2025
It has been terrible the past month. You can't log in, just error codes, just go online and sign in, this app has been worthless to me, I can't pay bills waiting 2 days for it to let me log in without an error. Do better BMO, I'm ready to switch banks
Android
Mar 31, 2025
this past month has been endless "lockout" experiences, app has become useless and unusable
Android
Apr 1, 2025
good app, but not sure about when pending transactions actually are withdrawn from your account for intra account transfers
Android
Apr 1, 2025
Still having log in issues, not getting any notifications of transactions. Even talked to a representative & still having issues. What is going on with this app
Android
Apr 2, 2025
An appropriately garbage app for an appropriately garbage and incompetent bank. 2 years post-merge with my local branch and neither the app nor any online function actually seems to recognize that I even HAVE an account.
BMO Digital Banking - Product Description
Bank on the go from your iPhone® anywhere, anytime with the BMO Digital Banking App. We’ve updated the design for a cleaner look that’s even more convenient to use! It’s secure¹ and super easy to: • View account balances and activity • Sign on even faster using Touch ID® • Withdraw cash using your smartphone with Mobile Cash² • Access your credit card account alongside your other BMO Harris accounts • Send money to friends and family with a bank account in the U.S. with Zelle • Track your accounts – even if they’re not with us – with BMO Harris Total Look® • Transfer money between your BMO Harris accounts • Deposit checks by taking a picture with your iPhone® camera³ • Schedule and manage bill payments • Turn your debit or ATM card on and off and get real time alerts⁴ – with BMO Harris Card Monitor Visit bmoharris.com/mobile to learn more. ¹ Please visit bmoharris.com/security for more details. ² BMO Harris Mobile Cash® is available for BMO Digital Banking smartphone apps only. For details, see the BMO Digital Banking Agreement at bmoharris.com/legal. Users must have a BMO Harris debit or ATM Card. Even though a physical card isn’t used to access Mobile Cash, the service use is subject to daily transaction limits for your card. If you don’t know your card’s daily transaction limits, please ask your banker or call 1-888-340-2265. ³ Mobile Deposit® is available using the BMO Digital Banking smartphone app. This service may not function on older devices. Users must be a BMO Digital Banking® customer with a BMO Harris account opened for more than 5 calendar days. Deposits are not immediately available for withdrawal. For details, see the BMO Digital Banking Agreement found at bmoharris.com/legal. ⁴ Message and data rates may apply. Contact your wireless carrier for details. Accounts are subject to approval. BMO Harris Bank N.A. Member FDIC Third party web sites may have privacy and security policies different from BMO Harris. Links to other web sites do not imply the endorsement or approval of such web sites. Please review the privacy and security policies of websites reached through links from BMO Harris web sites. Copyright 2018, BMO Financial Corp., All Rights Reserved. iPhone® and Touch ID® are trademarks of Apple Inc., registered in the U.S. and/or other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
All intellectual property rights, including trademarks and word marks, are the property of respective owners