63
fair

boohoo - Shopping & Clothing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Boohoo.com UK Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
65%
Android
36 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
19 Reports
User Feedback
35%
iOS
19 Reports
65%
Android
36 Reports
boohoo - Shopping & Clothing - Latest Quality Issues
iOS
Nov 22, 2024
Disappointed...
I didn't even receive my order..
Android
Nov 22, 2024
Delivery times are not respected, no update on the shipment of the package. They say 5 business days for delivery and it comes after 2 weeks.
Android
Nov 22, 2024
Wishlist dosnt work and the front page to the store has stopped working and. Just appears blank :( reported the issue to boohoo who sent the issue to their UT dept but the issue is still there. I can't see what I want to purchase
Android
Nov 23, 2024
A few noticeable bugs. Links don't work. If I see an item online and click it, it just takes me to boohoo homepage. Annoying. Sometimes my next day delivery works, others it doesn't. Sigh
Android
Nov 25, 2024
Won't let me look at my wishlist. Already updated the app and tried re-downloading, but it still doesn't work. It's been doing this for a couple of days now.
Android
Nov 28, 2024
I will NEVER order from boohoo again. Unable to return the item. The links do not work on a computer 💻 or on a phone ☎️. NO customer service available! They also send us emails in English that we have to translate. Results, I can no longer get a refund because return times too long ... Not the first time I've been fooled by boohoo.... I STRONGLY ADVISE AGAINST IT. I HIGHLY RECOMMEND CIDER FOR YOUR PURCHASES! Customer service and quality clothing.
Android
Nov 28, 2024
Website running very slow and doesn't seem to flow.
iOS
Nov 28, 2024
Not a good brand at all!
I tried to love boohoo but it's just not a great brand for the price. I payed for 8 euro shipping so it would arrive in 2 days but it didn't arrive for 5 days and this happened 3 times now. The app won't let me use my discount codes that are advertised. I ordered a gold sparkly skirt and half of the sequins weren't even sown on. I really did try to love the brand but it's just not good at all especially for there prices aswell.
iOS
Nov 30, 2024
Very nice items but too slow.
Both the website and the app take forever to load. Just adding an item to the wishlist discourages you from continuing to shop.
boohoo - Shopping & Clothing - Product Description
Get your fashion-fix on the go with the boohoo app!

boohoo is the global fast-fashion brand and affordable online shopping platform where you can find the latest in women's fashion & men’s clothing, accessories, shoes, beauty and homeware at your fingertips. Online shopping just got a whole lot easier, but you can thank us later.

Download the boohoo app today to discover exclusive offers too good to miss, 24/7, and shop what has just landed straight from your phone. With hundreds of new products landing every week, you'll find affordable clothing at the tap of a button.

With an easy to use interface you can shop thousands of products from boohoo, boohooman, Misspap and Nasty Gal all in one place. 

The boohoo app makes online shopping as easy at 1, 2, tap. 

Add your favourite items to your wish list to shop later. 

Sign in to your account and automatically sync baskets across devices. 

Pay right away or spread the cost of your shopping with our buy now pay later partners at checkout.

Shop everything from prom dresses and festival outfits to weekday tops and everyday shoes. Discover size inclusive clothing with hundreds of products in our maternity, plus size, tall, and petite ranges. 

Get your latest obsessions effortlessly with our super quick, brand new checkout.

The boohoo clothing app hotlist:
 • boohoo Premier – get Unlimited Next Day Delivery for a year and exclusive offers.
 • Fast and secure checkout – shop your latest obsessionsfavourite pieces with speed and ease thanks to our multiple payment methods.
 • Track your order – track it to your door with your unique tracking number.
 • Wishlist – see it and save it to your wishlist to view again or checkout later.
 • Notifications – hear about exclusive offers, the latest collaborations and get sale alerts via app notifications.
 • Try before you buy – buy now and pay later with the help of our shop now pay later partners.
 • Step Challenges - we're using Apple's Health Kit for our Step Challenges. Happy stepping!
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