Quality degradation at boohoo - Shopping & Clothing  
Users report higher volume of Quality Issues than usual
23
poor

boohoo - Shopping & Clothing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
46 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
11 Reports
User Feedback
19%
iOS
11 Reports
81%
Android
46 Reports
boohoo - Shopping & Clothing - Latest Quality Issues
Android
Mar 23, 2025
Terrible app watch it as it cons you not able to add delivery discount in bag , but instead charged me for delivery. Then impossible to cancel.
Android
Mar 23, 2025
Locked out of my account for weeks can't get any help to get back in very disappointed
iOS
Mar 24, 2025
Worsy
Worst app ever Ive been waiting for my refund for a month now and i still didnt got my money back till this day ive talked with them and they told me to wait until 23 of march now they tell to wait until 3rd of april cus the bank transfer didnt went thru they're the worst!
Android
Mar 24, 2025
I have been charged delivery fees even though I have paid this as a yearly subscription on my last purchase
iOS
Mar 25, 2025
The app is frankly crappy
As much as excessive marketing exasperates me.... But then, on all the brands of its kind, it is by far the most useless in terms of design and use. No reco. based on our orders or the items viewed, a pain to shop on
Android
Mar 27, 2025
home page never loads but everything else okay
Android
Mar 29, 2025
Problem placing an order with the website
Android
Mar 30, 2025
for a very long time, the app and website runs very slow and, at times, don't even budge to open. a lot of times, I end up shopping at a different company.
Android
Apr 1, 2025
never able to see my wish list it errors and have never been able to see the front home page. ongoing for as long as I've had the updated app. maybe about 6 months or longer.
boohoo - Shopping & Clothing - Product Description
Get your fashion-fix on the go with the boohoo app!

boohoo is the global fast-fashion brand and affordable online shopping platform where you can find the latest in women's fashion & men’s clothing, accessories, shoes, beauty and homeware at your fingertips. Online shopping just got a whole lot easier, but you can thank us later.

Download the boohoo app today to discover exclusive offers too good to miss, 24/7, and shop what has just landed straight from your phone. With hundreds of new products landing every week, you'll find affordable clothing at the tap of a button.

With an easy to use interface you can shop thousands of products from boohoo, boohooman, Misspap and Nasty Gal all in one place. 

The boohoo app makes online shopping as easy at 1, 2, tap. 

Add your favourite items to your wish list to shop later. 

Sign in to your account and automatically sync baskets across devices. 

Pay right away or spread the cost of your shopping with our buy now pay later partners at checkout.

Shop everything from prom dresses and festival outfits to weekday tops and everyday shoes. Discover size inclusive clothing with hundreds of products in our maternity, plus size, tall, and petite ranges. 

Get your latest obsessions effortlessly with our super quick, brand new checkout.

The boohoo clothing app hotlist:
 • boohoo Premier – get Unlimited Next Day Delivery for a year and exclusive offers.
 • Fast and secure checkout – shop your latest obsessionsfavourite pieces with speed and ease thanks to our multiple payment methods.
 • Track your order – track it to your door with your unique tracking number.
 • Wishlist – see it and save it to your wishlist to view again or checkout later.
 • Notifications – hear about exclusive offers, the latest collaborations and get sale alerts via app notifications.
 • Try before you buy – buy now and pay later with the help of our shop now pay later partners.
 • Step Challenges - we're using Apple's Health Kit for our Step Challenges. Happy stepping!
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