84
good

Booking.com: Hotels & Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Booking.com? Unlock additional insights
Android unitQ Score
Android User Feedback
55%
Android
5220 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
4249 Reports
User Feedback
45%
iOS
4249 Reports
55%
Android
5220 Reports
Booking.com: Hotels & Travel - Latest Quality Issues
Android
Nov 19, 2024
Accont interference in all configurations if my permissions
Android
Nov 19, 2024
This aap use my experience is very poor no coustmer service is very poor no pick up call, My stay in puri 18/11/24 I have hotel payment rent haff price, But hotel cancel my booking without asking me, I have book two room booking. Com site, Me and my family booking problem hotel stay, I have another hotel book last time. My request all online booking people don't book hotel this site, another site search booking hotel !!!! !!!!!!
Android
Nov 19, 2024
We had to pick up the keys at a "machine" by entering a code, the code was not given to us immediately, the first night we were left in the middle of the street and WE WERE NOT REFUNDED. With the excuse of the "deposit" we were taken 2 times € 200 and then we spent € 400 MORE AND ALSO THIS TIME NO REFUND. Customer service sucks, days to get an answer and every time a different person answers us and you always have to explain everything all over again.
Android
Nov 19, 2024
Don't download it for anything in the world it's a scam the wea they pay people supposedly to leave the app well IT'S PURE SCAM
Android
Nov 20, 2024
Several, stay reservation made (go up almost geniuses 3 in less than a year) - hotel, no problem - gite / campsite to avoid I had to do 2 times at customer service, their procedure protects the owner and leaves us without a solution except to pay for accommodation where no one would like to go (with bed bugs if I believe the buttons I had or without hot water) Finally I advise against it
Android
Nov 20, 2024
There are horrible hotels and the App does nothing. Because of a disgusting hotel, we slept on the street with three children, one of whom was special and weakened. The check-in time was until 00:00 and we arrived at 22:00 there was no one else to serve us and no one else answered by whatsapp only the next day apologizing. Hotel Abdon Batista in Joinville, Brazil - Room Deals, Photos & Reviews Never again!
Android
Nov 20, 2024
It's an app with a variety of hotels, but I'm outraged for several reasons 1. If you are looking for Genius accommodations they give you the: "10% discount" and when I go to filter it, the prices remain the same and do not drop in price 😡 2. Here in Colombia you do not have the option of payment by PSE and the variety of hotels requires Credit Card 3. The prices per page are cheaper than for the app, and I don't feel confident that the prices are not the same. Fix that soon.
Android
Nov 20, 2024
Horrible will regret don't use. I have been a customer for over 8 years, and when one issue happened with one resort, they will not help and keep your money they have no loyalty to you.
Android
Nov 20, 2024
Sometimes you lose your reservation
Booking.com: Hotels & Travel - Product Description
Save on your next trip with the Booking.com app! Find great hotel or apartment deals and book in just a few minutes. You can also book flights, rental cars, and more through the app.

- Book your whole trip in one app (accommodations, flights, car rentals, taxis and attractions)
- Stay flexible with free cancellation (available at most properties)
- 24/7 customer service in more than 40 languages
- No booking or credit card fees
- Chat directly with your property in the app
- Enjoy mobile-only discounts by booking in the app
- Use filters to easily find the perfect place out of millions of available accommodations 
- Get paperless confirmation of your reservation 
- Manage your bookings on the go, making changes whenever and wherever you want
- Discover local attractions and make the most of your trip
- Share your experience and get local advice on our Travel Communities forums

Access millions of accommodations
From cozy country homes to funky city apartments, find the perfect place out of millions of available accommodations. Our app offers hotels, apartments, bed and breakfasts and more.

Quickly find the perfect place to stay
Filter hotels by price, review score, WiFi quality, and other things important to you. Search cheap hotels by city, attraction, landmark, or hotel name. Special requests? Pet-friendly hotels? We have filters for everything. You can also compare your favorite accommodation options side by side to ensure you get the best price and quality.

Deals for any budget
Discover daily accommodation deals and save on your next hotel, apartment, or villa booking.
Get exclusive mobile-only discounts of 10% or more on select properties when you book in the app. Find your ideal accommodation at an ideal price.

Stay flexible with free cancellation
Change of plans? Not a problem. You can cancel for free at most hotels, apartments and other properties on Booking.com. And the app makes things even easier — it only takes a few taps to cancel, and you’re free to find a place that better suits your needs.

Last-minute travel
Heading somewhere in a hurry? With the app, you can quickly book hotels at the last minute (as well as far in advance). Finding a place in short order has never been easier. Our app allows you to search for properties nearby, fill in a few details, and secure your reservation. You can also change, cancel, or make additional reservations on the go.

Jet off with the perfect flight
Book domestic or international flights on the go with ease. The app allows you to search thousands of airfare deals per day. Plane tickets available for all major airlines and destinations.

Hit the road with car rentals
Car hire has recently been added to the app. Whether you just need a ride to explore your destination, or you’re going on an epic road trip, the Booking.com app can help. Rent a car from all the major companies and hit the road!

Reserve taxis with ease
Book in advance for a seamless connection from the airport to your destination. You can also book taxis to and from other pick-up points, such as hotels and local attractions.

Find and book a great experience
Whether you’re looking for attraction or museum tickets, boat tours and walking tours, you can book experiences online in minutes, with free cancellation on many options. 

Get and share tips with other travelers
Connect with fellow travelers, share your experiences, and get local advice on the best accommodations, attractions, and more. Discover new experiences and plan your trip with our app.
Want to improve your unitQ Score by 20% within 30 days?
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