85
good

Booking.com: Hotels & Travel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Travel
Work at Booking.com? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Booking.com? Unlock additional insights
Android unitQ Score
Android User Feedback
63%
Android
7279 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
4214 Reports
User Feedback
37%
iOS
4214 Reports
63%
Android
7279 Reports
Booking.com: Hotels & Travel - Latest Quality Issues
Android
Jan 29, 2025
I can no longer sign in, so have lost access to my account. Emails to customer support go unanswered.
Android
Jan 29, 2025
Consider your money gone,the site says you will get your money back but nope,says they owner won't contact them back but yet still has their apartment ment up on the site that's clearly done by ai,and I have the photos to prove it,property unsafe as had no smoke detectors,keys left in an unlocked postbox in an open atrium,doors wouldn't lock,window blowing through the balcony door,no curtains and they said I couldn't get a refund after leaving after an hour?also customer service won't answer
Android
Jan 30, 2025
Despite many ads
Android
Jan 30, 2025
They charge a lot for the service
Android
Jan 30, 2025
I can't view my ad, I found the app very difficult to work with.
Android
Jan 30, 2025
The account cannot be logged in
Android
Jan 30, 2025
It's good, but it's not entirely clear how to communicate with Booking. They must return an amount to me. I don't know if they have already done so. But how do you communicate? That's where they should improve.
Android
Jan 30, 2025
I don't understand why I have to constantly update my contact details and restart the application. As a result, I never get any offers even though I'm at least on my 50th reservation. In short, I'm disappointed. Emery Rita
Android
Jan 30, 2025
My app updated just now and not I only get a spinning circle when trying to shop for Experiences and tours. Help!
Booking.com: Hotels & Travel - Product Description
Save on your next trip with the Booking.com app! Find great hotel or apartment deals and book in just a few minutes. You can also book flights, rental cars, and more through the app.

- Book your whole trip in one app (accommodations, flights, car rentals, taxis and attractions)
- Stay flexible with free cancellation (available at most properties)
- 24/7 customer service in more than 40 languages
- No booking or credit card fees
- Chat directly with your property in the app
- Enjoy mobile-only discounts by booking in the app
- Use filters to easily find the perfect place out of millions of available accommodations 
- Get paperless confirmation of your reservation 
- Manage your bookings on the go, making changes whenever and wherever you want
- Discover local attractions and make the most of your trip
- Share your experience and get local advice on our Travel Communities forums

Access millions of accommodations
From cozy country homes to funky city apartments, find the perfect place out of millions of available accommodations. Our app offers hotels, apartments, bed and breakfasts and more.

Quickly find the perfect place to stay
Filter hotels by price, review score, WiFi quality, and other things important to you. Search cheap hotels by city, attraction, landmark, or hotel name. Special requests? Pet-friendly hotels? We have filters for everything. You can also compare your favorite accommodation options side by side to ensure you get the best price and quality.

Deals for any budget
Discover daily accommodation deals and save on your next hotel, apartment, or villa booking.
Get exclusive mobile-only discounts of 10% or more on select properties when you book in the app. Find your ideal accommodation at an ideal price.

Stay flexible with free cancellation
Change of plans? Not a problem. You can cancel for free at most hotels, apartments and other properties on Booking.com. And the app makes things even easier — it only takes a few taps to cancel, and you’re free to find a place that better suits your needs.

Last-minute travel
Heading somewhere in a hurry? With the app, you can quickly book hotels at the last minute (as well as far in advance). Finding a place in short order has never been easier. Our app allows you to search for properties nearby, fill in a few details, and secure your reservation. You can also change, cancel, or make additional reservations on the go.

Jet off with the perfect flight
Book domestic or international flights on the go with ease. The app allows you to search thousands of airfare deals per day. Plane tickets available for all major airlines and destinations.

Hit the road with car rentals
Car hire has recently been added to the app. Whether you just need a ride to explore your destination, or you’re going on an epic road trip, the Booking.com app can help. Rent a car from all the major companies and hit the road!

Reserve taxis with ease
Book in advance for a seamless connection from the airport to your destination. You can also book taxis to and from other pick-up points, such as hotels and local attractions.

Find and book a great experience
Whether you’re looking for attraction or museum tickets, boat tours and walking tours, you can book experiences online in minutes, with free cancellation on many options. 

Get and share tips with other travelers
Connect with fellow travelers, share your experiences, and get local advice on the best accommodations, attractions, and more. Discover new experiences and plan your trip with our app.
Want to improve your unitQ Score by 20% within 30 days?
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