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Booksy for Customers | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 30 Days

Category: Lifestyle

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

86%

Android
1352 Reports

iOS unitQ Score

iOS User Feedback

14%

iOS
213 Reports

User Feedback

14%

iOS
213 Reports

86%

Android
1352 Reports

Booksy for Customers - Latest Quality Issues

iOS

Mar 29, 2025

Booking appointments

I scheduled an appointment with the log kingdom through this app. The time that I selected was the time that the shop is not even open and when I called to find out why nobody was at the shop at the time of my appointment I had to cancel it because they wasn't open and I got charged for it.

iOS

Mar 30, 2025

Appointment

Booked with a barber on the app. Paid cash after the haircut and then the app charged me a cancellation fee.

iOS

Apr 1, 2025

Booking appointments

Android

Apr 1, 2025

does not enter appointments sent from the Żuraw&Czapla point in Katowice 😏

Android

Apr 1, 2025

For a long time, he has not received notifications a day before the 😱 visit

Android

Apr 1, 2025

Everything was going great until the session was closed, when I registered with the Google account it started automatically but when I tried to log in with Google, again, it tells me that this email is already registered. I already know I'm registered, but let me log in again with the Google account. I tried to log in with my email, but what a surprise, I don't have a password to log in since I used the registration with Google. Please fix the login with Google that tries to register and not login.

Android

Apr 2, 2025

I don't know how to update myself well with business, you make an appointment with a hairdresser, you go to the hairdresser and it turns out that he is not there, they cancel the appointment without sending you an email

Android

Apr 2, 2025

For some time now, after the visit, I have been receiving e-mails asking why I was not at the appointment. Similar questions in the app. It is strange, to say the least. "For some time now, after my appointment, I have been receiving emails asking why I didn't show up. I also get similar questions in the app. To say the least, it's strange."

Android

Apr 2, 2025

There is no possibility to contact the salon before the visit to ask about the details of the treatment

Booksy for Customers - Product Description

Booksy makes it easy to book your appointments anytime, anywhere so that you can get on with your day. Browse for beauty, wellness, and health services to find local providers, compare pricing, and view open appointments. When you find a provider you vibe with, you will be able to book instantly, but that's not all.. With Booksy you can do more, better:


- Look Around: Use our marketplace to discover local providers near you. Visit their profile to view a full list of services and prices, browse portfolio pictures, and hear what others have to say.

- Book 24/7: Booksy allows you to check for available appointments without having to pick up the phone. Simply find a time that works for you and get on the books.

- Get Notified: You’re busy, we get it. We’ll send you reminders so you never miss an appointment again.

- Manage On-the-Fly: Plans change and schedules shift; Booksy makes it easy to reschedule and edit appointments without the back-and-forth.

- Contactless Payment: Paying is fast and easy with businesses who have Mobile Payments & Gift Cards enabled. May vary by Provider; check provider details on their Business Profile.

Scheduling appointments shouldn’t feel like a chore. Booksy makes it easy to book all of the services you love, from the palm of your hand.

For business owners looking to streamline the day-to-day, check out Booksy Biz, our app for providers. You can also give us a shout to learn more: info.us@booksy.com.

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