74
good
Boots | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
782 Reports
782 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
57 Reports
57 Reports
User Feedback
7%
iOS
57 Reports
57 Reports
93%
Android
782 Reports
782 Reports
Boots - Latest Quality Issues
iOS
Mar 31, 2025
What’s the point
Why can't I just link my card to the app rather than having to go through the pain of having to log in on a pc.
iOS
Mar 31, 2025
Disappointing
I was in store on Thursday 27th March went to use my voucher for the free Ella's diary weaning book but after months of waiting because every single store was out of stock, I get to the till to find the voucher was no longer on my app! The staff member refused to let me have a copy without the voucher, then surprise, surprise the next morning it was back on the app!!!!
Android
Apr 1, 2025
I saved £30 of points, only to find out when wanted to use them they had been taken off me. only valid for a year???, absolutely ridiculous 🙄
iOS
Apr 1, 2025
Terry
Not able to get any real time information my order has been despatched on the 28th but is still not in store who do I ask ?????
Android
Apr 1, 2025
always annoying updates
Android
Apr 1, 2025
dreadful. slow and unresponsive.
Android
Apr 2, 2025
Boots membership system is literally one of the best. but this app lags and wishlist function goes down often. this would be easier to deal with if I could leave things in my basket until I could again add things to my wishlist, but the app empties the basket all the time.
Android
Apr 2, 2025
ITS SO SLOW and I'm an older person. on £10 Tuesday its impossible to read even basic details of product and when you go into details the app rarely takes you back to where you left off. One of the worst apps I've ever used.
Android
Apr 2, 2025
I load offers only to find that at checkout they are not there. One today was spend £25 get £2.50 in points. Go to spend the £25 but offer isnt added nor the other one I added. Log out/in & try again, still not happening. Has happened before so not a one off glitch.
Boots - Product Description
Get your Digital Advantage Card + coupons. Shop our whole range of products. Manage your prescriptions. All at your fingertips. Boots App Features: ADVANTAGE CARD • Sign up to Boots Advantage Card through the Boots App (or link your Advantage Card) for instant access to your Digital Advantage Card on your phone. • Easily scan from your app or Wallet when shopping at a Boots store • Check your points balance instantly SAVINGS & COUPONS • Exclusive competitions, personalised offers, and early access to promotions • Earn Boots Advantage Card points to use on purchases • Load your offers directly onto your Advantage Card BEAUTY • Shop our extensive selection of makeup, skincare, and haircare items from top brands like The Ordinary, Fenty, e.l.f., MAC, Cerave, and more! • Get the best offers and deals for makeup shopping and skincare shopping • Get expert advice HEALTH & PHARMACY • Free NHS Repeat Prescription Service. Our pharmacy will get your prescription from your GP and tell you when it’s ready to collect in store or get it delivered to your home^ • Prescription delivery or in-store pickup • Book appointments for vaccines and other health services Download the Boots app today for the best shopping, pharmacy, and beauty experience! ^Home delivery excludes ROI, Wales & Scotland. Participating GPs only. Prescription charges may apply.
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