70
good
Boots | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
1670 Reports
1670 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
205 Reports
205 Reports
User Feedback
11%
iOS
205 Reports
205 Reports
89%
Android
1670 Reports
1670 Reports
Boots - Latest Quality Issues
Android
Dec 18, 2024
Randomly slow
Android
Dec 18, 2024
This is a very clunky app. Often, you can't add things to the basket. At present, I cannot access my basket to pay for anything, so it is utterly useless.
Android
Dec 19, 2024
I am trying to change my hearing appointment and the automated service keeps cutting out before my call is completed.
Android
Dec 19, 2024
Good app but no customer service contact details
Android
Dec 19, 2024
Ones of the worst app ever . Crashing continuously and since latest major update, it always asks for an update even if the latest one is installed. Shame for such a customer focused retailer to have a so basic app. Better to discontinue
Android
Dec 19, 2024
I am unable to add my advantage card. As the advantage card has now gone digital, i have been given a new card number. My app says there is a card linked to it but i am unable to get the card and barcode to collect my points. When i try to add, it says server error. I cannot find anywhere where i can just order a physical card.
Android
Dec 19, 2024
It is frustratingly slow and constantly leaves the page you're looking at and the payment page always goes wrong and empties the basket.
Android
Dec 19, 2024
Unable to create an account. 2nd attempt in a week. Keep getting the same error message below. ''Error information is listed below. For further details, increase the logging for your WebSphere Commerce system, and check the log file. The following command exception has occurred during processing: "java.lang.NullPointerException".''
Android
Dec 19, 2024
Frequently buggy!
Boots - Product Description
Get your Digital Advantage Card + coupons. Shop our whole range of products. Manage your prescriptions. All at your fingertips. Boots App Features: ADVANTAGE CARD • Sign up to Boots Advantage Card through the Boots App (or link your Advantage Card) for instant access to your Digital Advantage Card on your phone. • Easily scan from your app or Wallet when shopping at a Boots store • Check your points balance instantly SAVINGS & COUPONS • Exclusive competitions, personalised offers, and early access to promotions • Earn Boots Advantage Card points to use on purchases • Load your offers directly onto your Advantage Card BEAUTY • Shop our extensive selection of makeup, skincare, and haircare items from top brands like The Ordinary, Fenty, e.l.f., MAC, Cerave, and more! • Get the best offers and deals for makeup shopping and skincare shopping • Get expert advice HEALTH & PHARMACY • Free NHS Repeat Prescription Service. Our pharmacy will get your prescription from your GP and tell you when it’s ready to collect in store or get it delivered to your home^ • Prescription delivery or in-store pickup • Book appointments for vaccines and other health services Download the Boots app today for the best shopping, pharmacy, and beauty experience! ^Home delivery excludes ROI, Wales & Scotland. Participating GPs only. Prescription charges may apply.
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