38
poor
Boots | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-44 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
1302 Reports
1302 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
169 Reports
169 Reports
User Feedback
11%
iOS
169 Reports
169 Reports
89%
Android
1302 Reports
1302 Reports
Boots - Latest Quality Issues
iOS
Nov 17, 2024
Boots app
Cannot remember last time I was able to buy using my app always breaking down or a problem with the app. Trying again today. Fingers crossed but not hopeful 🥱☹️
iOS
Nov 17, 2024
Mrs B Aujla
Unable to order online for some reason. Never had the issue before so I'm extremely disappointed 😟
iOS
Nov 17, 2024
Useless
Do not bother to buy anything on this app, every time i try to add to basket it goes in there and then decides to delete itself immediately or add 3 more of that product. how does my basket go from 3 items, to 12 then back to 7 items? constantly glitching and not letting me do anything. please get your app working!
iOS
Nov 17, 2024
Difficult to use
Advantage card and student discount elements need to be reviewed
iOS
Nov 17, 2024
Rarely works
App is meh😞 rarely works, website is not much better
iOS
Nov 17, 2024
Really bad app
Never can load advantage points or the so-called personalized offers. Pointless.
iOS
Nov 18, 2024
Awful customer experience
Boots
iOS
Nov 18, 2024
Very glitchy!!!
Things keep disappearing and reappearing in my basket. It's impossible to get the right combination of items!
Android
Nov 19, 2024
C.am many bugs in the app
Boots - Product Description
Get your Digital Advantage Card + coupons. Shop our whole range of products. Manage your prescriptions. All at your fingertips. Boots App Features: ADVANTAGE CARD • Sign up to Boots Advantage Card through the Boots App (or link your Advantage Card) for instant access to your Digital Advantage Card on your phone. • Easily scan from your app or Wallet when shopping at a Boots store • Check your points balance instantly SAVINGS & COUPONS • Exclusive competitions, personalised offers, and early access to promotions • Earn Boots Advantage Card points to use on purchases • Load your offers directly onto your Advantage Card BEAUTY • Shop our extensive selection of makeup, skincare, and haircare items from top brands like The Ordinary, Fenty, e.l.f., MAC, Cerave, and more! • Get the best offers and deals for makeup shopping and skincare shopping • Get expert advice HEALTH & PHARMACY • Free NHS Repeat Prescription Service. Our pharmacy will get your prescription from your GP and tell you when it’s ready to collect in store or get it delivered to your home^ • Prescription delivery or in-store pickup • Book appointments for vaccines and other health services Download the Boots app today for the best shopping, pharmacy, and beauty experience! ^Home delivery excludes ROI, Wales & Scotland. Participating GPs only. Prescription charges may apply.
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