61
fair

Bose Music | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
865 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
145 Reports
User Feedback
14%
iOS
145 Reports
86%
Android
865 Reports
Bose Music - Latest Quality Issues
Android
Mar 1, 2025
Fraud with the bose quietcomfort earbuds 2 Left earbud sounds static crackling. I've been fighting for 16 weeks to have them changed. They don't respond to emails or support in Mexico. I have complained on Bose from various parts of the world. Bose apart from being a fraud and with expensive and poor quality items. Bose does racism. They treated me badly in Latin America. They told me that they were going to make the change and it has been a long time. Bose quietcomfort earbuds 2 are a fraud.
Android
Mar 1, 2025
Experience bridled. It's a shame! You can't listen to a web radio with its URL. You absolutely have to go through TuneIn which limits the stations enormously. None of Radio France for example. The Bose Soundlink 500 is no longer of much interest. Also, the version of Deezer paired with the application is old and limited. The user experience is therefore overall mediocre. As a fan of Bose products, I am very disappointed.
Android
Mar 1, 2025
I have several Bose devices that connect with no problem but my Bose 500 occasionally loses connection. Resetting it usually fixes the problem.
Android
Mar 1, 2025
Difficult to connect 2 mobiles and a computer.
Android
Mar 1, 2025
Pretty mediocre app. Can't find the device and the only troubleshooting options it has is to tell you how to connect to it on Bluetooth to begin with. I've had the speaker for over a year but never connected it to the app, but all the sudden the app thinks my speaker doesn't even exist. Troubleshooting website and support don't help either, because answer only shows how to connect to Bluetooth in general. That's not the issue, the app doesnt acknowledge that it already is connected to Bluetooth.
Android
Mar 1, 2025
According to the website, there is supposed to be an update for the QuietComfort Ultra Earbuds. Unfortunately, the app doesn't find it.
Android
Mar 1, 2025
This application causes my quiet comfort ultra earbuds to periodically disconnect. I see other users are having similar problems with the current version with both Android and iOS. I was able to correct the problem by not allowing the app to access Bluetooth once I had my headphones connected and equalized the way I wanted. It renders the app useless, but at least the earbuds work Great earbuds, but a really poor showing from Bose not to better support a $300 product.
Android
Mar 1, 2025
It sucks for android. It will not connect most of the time
Android
Mar 2, 2025
The earphones keep disconnecting. The loading is also extremely slow. It's not worth giving even one star. I don't even look at the earphones I use when they break.
Bose Music - Product Description
The Bose Music app lets you easily browse and control your favorite music from one or many Bose smart products. It works with Bose Home Speaker 500, Home Speaker 300, Portable Smart Speaker, Bose Smart Soundbar 900, Soundbar 700, Smart Soundbar 600, Soundbar 500, Smart Soundbar 300, and Bose Music Amplifier. They are part of a system of smart speakers, soundbars, amplifiers and headphones designed to work together for a better listening experience. The app also works with a wide variety of other products including the Bose Noise Cancelling Headphones 700, QuietComfort 45 Headphones, QuietComfort Earbuds, QuietComfort Earbuds II, Sport Earbuds, Sport Open Earbuds, Bose Frames audio sunglasses, as well as our Portable PA products S1 Pro+, L1 Pro32, L1 Pro16, and L1 Pro8.

SPEED TO MUSIC

It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, SiriusXM, iHeartRadio™, TuneIn and more, all from within the Bose Music app. All your favorite music in one place.

ONE-TOUCH ACCESS

One touch and your home is filled with the music you love most. The Bose Music app makes it easy to set your favorite playlists or stations as presets. Then you can access them effortlessly on your app, the buttons on your speaker, or soundbar remote.

TOTAL CONTROL

Play the same music throughout your home or listen to different music in different areas—it’s up to you. The Bose Music app lets you control one or multiple Bose smart products from any room.


GET THE MOST OUT OF YOUR HEADPHONES

Personalize your environment with controllable noise cancellation on our Headphones 700, QuietComfort 45 Headphones, QuietComfort Earbuds, and QuietComfort Earbuds II. With Modes on QuietComfort 45 Headphones, QuietComfort Earbuds, and QuietComfort Earbuds II, you decide how much of the world to let in. Choose Quiet Mode for full noise cancelling, or Aware Mode to hear your surroundings and your music at the same time. QuietComfort Earbuds and QuietComfort Earbuds II feature Aware Mode with ActiveSense™ technology, which brings the sounds around you down to a more comfortable level. The result is hearing everything you need to, but at a much more pleasant and balanced volume.


ACCESS YOUR FAVORITE VOICE ASSISTANT

On our Headphones 700, get quick and easy access to Amazon Alexa, the Google Assistant or your phone’s native assistant, like Siri.


The availability and features of music and voice services may vary. A home Wi-Fi® network and Internet access are required.


ActiveSense, Bose, Bose Headphones, Bose Home Speaker, Bose Music, Bose Music Amplifier, Bose Portable Smart Speaker, Bose Soundbar, and QuietComfort are trademarks of Bose Corporation.


Spotify is a registered trademark of Spotify AB.


TuneIn is a registered trademark of TuneIn, Inc.


Google is a trademark of Google LLC.


Amazon, Amazon Music, Alexa and all related logos are trademarks of Amazon, Inc. or its affiliates.


Wi-Fi® is a registered trademark of Wi-Fi Alliance®.


Pandora, the Pandora logo and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. used with permission.


iHeartRadio is a registered trademark of iHeartMedia, Inc.


SiriusXM and all related marks and logos are trademarks of Sirius XM Radio Inc. and its subsidiaries. All rights reserved.


Privacy Policy

https://worldwide.bose.com/privacypolicy


California Privacy Notice of Collection

https://www.bose.com/californiaprivacynoticeofcollection
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