Quality degradation at Bose SoundTouch  
Users report higher volume of Quality Issues than usual
49
poor

Bose SoundTouch | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
16 Reports
User Feedback
25%
iOS
16 Reports
75%
Android
47 Reports
Bose SoundTouch - Latest Quality Issues
Android
Feb 19, 2025
Works intermittently. Does not recognize radios except Internet radio. Few updates
Android
Feb 22, 2025
Useless, completely useless, it's the worst application of its kind that I have ever seen, nothing intuitive, no possibility of launching music other than with the defined and affiliated applications, a speaker that can only read what you download to your account (you need a computer) and which also does not work without a "premium account" I am disappointed with the brand, fortunately you have switched to Bluetooth
Android
Feb 22, 2025
MDR Thuringia and all other MDR radio programs have been interrupted or can no longer be received since February 21st.
iOS
Feb 22, 2025
Always problems, no updates for years, shame Bose!
Good speakers, unsatisfactory app, basic functions are unreliable, setup takes a long time...
iOS
Feb 23, 2025
Sometimes it fails with Spotify
Sometimes when working with Spotify from the application an error appears and you cannot listen. You have to connect the device directly to the Spotify application via Bluetooth to listen.
iOS
Feb 24, 2025
Planned obsolescence
The app has stopped being updated so my two SoundTouch 10 speakers are now bricks, despite the device having been sold by Bose as recently as 2023.
Android
Feb 25, 2025
Often doesn't work
iOS
Feb 26, 2025
Rearrange speakers
Overall very happy with the app! However, I would like to be able to reorder the speakers if you have more than one. I can't find any logic in where in the order they are.
Android
Mar 1, 2025
The app is far from being up to the quality of the speaker! It is neither intuitive nor ergonomic. Too many bugs persist after updates and many unexpected cuts occur. Impossible to find the favorites and downloads of the Deezer app ... For years that I have been using the speaker and the app, I have not seen any improvement. And unfortunately, the quality is reduced when you switch to Bluetooth. What a disappointment !!!
Bose SoundTouch - Product Description
Experience your favorite music from one or many SoundTouch® speakers, with the SoundTouch® app. SoundTouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms.

SPEED TO MUSIC

It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new SoundTouch® app.

ONE-TOUCH DISCOVERY

Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio.” Always have a fresh list of favorites a touch away, without having to even find your phone.

MORE STATIONS, MORE FUN

Effortlessly stream more than 100,000 radio stations from around the world with TuneIn. Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre.

YOUR OLD STANDARDS

Have a library of your favorite albums and artists? Connect your laptop or NAS drive to have access to your stored music libraries.

TOTAL CONTROL

Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you. The SoundTouch® app lets you control one or multiple SoundTouch® speakers in your home, from any room.

Privacy Policy
          https://worldwide.bose.com/privacypolicy 

California Privacy Notice of Collection
          https://www.bose.com/en_us/legal/california_privacy_notice_of_collection.html
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