Quality degradation at Bose SoundTouch  
Users report higher volume of Quality Issues than usual
50
poor

Bose SoundTouch | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
85 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
18 Reports
User Feedback
17%
iOS
18 Reports
83%
Android
85 Reports
Bose SoundTouch - Latest Quality Issues
Android
Nov 15, 2024
9 out of 10 times no connection can be established. What used to be top became a flop and today it is junk.
iOS
Nov 16, 2024
Since iOS 17.4.1, the app no longer finds the device !!
You are forced to buy new BOSE speakers, because this app no longer works - totally dubious service. The app is suddenly no longer usable after the iOS update 17.4.1 and has not been updated for 3 years, please deliver an update as soon as possible!!
Android
Nov 16, 2024
It now works quite passably. We have three Soundtouch boxes. Two in the children's rooms. What I miss is the possibility to assign each child their own set of preset buttons 1-6 with their own Spotify account. Currently, they argue regularly when the press of a button in one children's room causes the music in the other room to stop.
Android
Nov 16, 2024
Terrible App. Avoid. Used it for a while after ages trying to set it up. Had problems reconnecting, more problems attempting to set up a stereo pair, so eventually deleted. I decided to retry some year or so later hoping that Bose may have improved the usability of the app. Nope! Not a chance! After over an hour of trying to connect/reconnect/re-enter WiFi password/push buttons/thump buttons/curse/try again, I deleted it once and for all. Great speakers. Useless App.
Android
Nov 16, 2024
Totally disappointed. Extremely hard to connect. Even when cell phone is playing on the speaker, the app says it can't find it. Not to mention the price. Much better, clever and cheaper alternatives available
iOS
Nov 17, 2024
No connection under IOS18
With the new IOS version 18 (here 18.1), the app no longer finds our Soundtouch 20 in the WLAN (neither iPad nor with iPhone). No problem with an old iPad (IOS 125.7). When will there finally be a bug fix?
Android
Nov 17, 2024
Clunky at times.
iOS
Nov 18, 2024
Group function
Why Bose removed the group function from the latest version?
Android
Nov 18, 2024
4 out of 5 times the app does not connect to the device, so no settings and no changes can be made. And this has been the case for years now... This is unsatisfactory at most.
Bose SoundTouch - Product Description
Experience your favorite music from one or many SoundTouch® speakers, with the SoundTouch® app. SoundTouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms.

SPEED TO MUSIC

It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new SoundTouch® app.

ONE-TOUCH DISCOVERY

Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio.” Always have a fresh list of favorites a touch away, without having to even find your phone.

MORE STATIONS, MORE FUN

Effortlessly stream more than 100,000 radio stations from around the world with TuneIn. Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre.

YOUR OLD STANDARDS

Have a library of your favorite albums and artists? Connect your laptop or NAS drive to have access to your stored music libraries.

TOTAL CONTROL

Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you. The SoundTouch® app lets you control one or multiple SoundTouch® speakers in your home, from any room.

Privacy Policy
          https://worldwide.bose.com/privacypolicy 

California Privacy Notice of Collection
          https://www.bose.com/en_us/legal/california_privacy_notice_of_collection.html
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