86
good

brightwheel: Child Care App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
38 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
13 Reports
User Feedback
25%
iOS
13 Reports
75%
Android
38 Reports
brightwheel: Child Care App - Latest Quality Issues
iOS
Nov 13, 2024
Garbage App
The new settup links they text you don't work they send you to App Store instead of actually opening app. The customer service is a bot and does not help. If your school uses this app run and find a new school.
iOS
Nov 15, 2024
Loved the app but hated constantly getting overcharged
We loved the app but, it's brilliant, but got constantly overcharged by our school, and each time it's a huge pain to get the erroneous charges refunded. BrightWheel doesn't let you cancel AutoPay in the app, even if the school overcharges repeatedly. Even after cancelling our contract with this school, BrightWheel would not let us cancel AutoPay. For parents this is a nightmare. I reached out to the BrightWheel support about this. They repeatedly reaffirmed that they cannot disable AutoPay for my account. I kept insisting that they have to again and again. It took forever, but ultimately, they disabled it for me. Which means they lied about it the whole time while I am being overcharged repeatedly by thousands of $. Again, we loved the app but minus one million stars for turning a blind eye to abuse of their payment system and for flat out lying about not being able to disable autopay.
Android
Nov 17, 2024
This app has some great features but it's annoying to navigate and it limits the features you can use on mobile. They call and want to train you with multiple live meetings which is great except who has time for that just to use the app/program? You have to follow very specific click paths to get what you need. It's not intuitive or quick. I always find I want to click attendance or messages by going to the child's name where I do all the other things for them but you have to do those separately
Android
Nov 22, 2024
The security information in Google Play Store says that the the app shared Pictures and Videos with 3rd party companies. Why is this information shared????
iOS
Nov 24, 2024
Every time I open the app it close
1 star
Android
Dec 3, 2024
Not sure whose end it is on but every week I have a hard time being able to give my signature for every week.
Android
Dec 4, 2024
This web app is very slow
Android
Dec 5, 2024
Parent and Teacher here. It sucks that you can't select a teacher when adding information. Like who changed my child's diapers, etc. I've taught at a couple of schools, and this app is one of my least favorite reporting apps to use.
iOS
Dec 12, 2024
More Options
We like the app. It would be helpful to be able to use the app on a smart watch. There are times I need to go phone free and use only my watch, but I can't for the fear of missing a notification or message.
brightwheel: Child Care App - Product Description
Brightwheel is the #1 software solution for preschools, child care providers, camps, and after school programs.

Brightwheel is the only app that integrates everything you need: sign in/out, messaging, learning assessments, daily sheet reports, photos, videos, calendars, scheduling, attendance, online bill pay for parents, and much more.

 Brightwheel lets you manage your center, streamline workflows, and engage with parents, so you can save time and money, make life easier for your staff, and improvement satisfaction for your parents.

 Join tens of thousands of preschools, child care centers, and daycare programs across the globe that have fallen in love with brightwheel!

 PRESCHOOLS / CHILD CARE / DAYCARE / CAMPS: Manage your students and classrooms, track attendance, schedule, and room ratios, share photos and videos, assess learning milestones, communicate with parents, send paperless invoices and payments, review daily sheets, and manage staff. Brightwheel is your all-in-one preschool and child care management app!

 PARENTS: Engage in your child’s day with a real-time feed of photos, videos, schedules, reminders, and updates. Use brightwheel’s digital check-in to securely sign in and out, pay tuition online, and even invite grandparents, nannies, and friends to join in the fun!

 Features include:

• Central Database: Store everything related to kids and families in one secure place.

• Student Check-In: Multiple digital check-in options available including digital signatures, 4 digit check-in codes, and a kiosk mode - all aligned with child care licensing requirements.

• Staff Check-In & Ratios: Make administrative tasks easier by managing staff check-in to see your ratios across all your rooms in real time.

• Attendance: Easily log attendance and absences for your school-age students, infants, and toddlers. Use our attendance tracking system to keep track of your toddlers.

• Photo and video sharing: Snap photos, record videos and tag students with one click. Automatically saved to your account and shared with parents (with no extra work!).

• Daily Sheet Reports & Schedules: Log naps, meals, bathroom, and other activities. Parents get a feed and daily summary. Daily sheet reports are a breeze with brightwheel.

• Assessment & Observations: Make note of progress, achievements, and activities with pre-loaded state standards and a DRDP tool. Share with parents or privately amongst teachers.

• Student Feed: Parents get a personalized feed throughout the day. Save time – no more paper tracking sheets or sending individual photos.

• Parent Communication: Manage parent communication from one central hub (notices, calls, texts, etc.).

• Calendar: Share schedules, events, holidays, and important dates with both families and staff.

• Paperless Billing: Seamless electronic billing and payments for tuition and fees. Use brightwheel for all your child care accounting needs.

• Reporting: Detailed reports of every brightwheel feature for billing and licensing requirements.

• Seamless Sync: Brightwheel stays up to date across all phones and tablets – so teachers can use their own device or a school device.

• Web Portal: Easy management and great functionality available on the web, too.

• Affordable. Both free and premium plans available to fit your needs.

And... much more coming! Brightwheel is the #1 early education platform for preschools, child care providers, and daycares, and we’re always committed to innovation with frequent improvements and new features.
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