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brightwheel: Child Care App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Education
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
16 Reports
16 Reports
User Feedback
27%
iOS
16 Reports
16 Reports
73%
Android
44 Reports
44 Reports
brightwheel: Child Care App - Latest Quality Issues
Android
Feb 4, 2025
Delayed notifications are really annoying. I got a brightwheel notification an hour after the teacher sent me a message.
Android
Feb 4, 2025
Crashes all the time
Android
Feb 8, 2025
Little Sprouts who uses this app is NOT a place to take YOUR kids!!! They will make your children sick and then the admin will say she cares about the situation when in fact she rly doesnt!!! She doesn't care about anything other than herself and her medical background!!! Big whoop 🙄🙄🙄 No one honestly cares how much experience as a medical professional you had or have 🙄🙄🙄 Seriously do not reccommenf
iOS
Feb 9, 2025
Their Credit Card Service Fees Are Gratuitous
They claim it's 2.9% (which is very steep), but when I do the math the calculate service fee is actually more like 3.0% — so it's being misrepresented on their site.
Android
Feb 12, 2025
Tricked me into providing credit card info during setup but my school doesn't process payments through the app, so that's not great. Flow from checkin is too easy to leave incomplete. Pin seems meaningless. Works ok otherwise. In-app review prompt sent me here (lol).
iOS
Feb 17, 2025
Their Credit Card Service Fees Are Gratuitous
They claim it's 2.9% (which is very steep), but when I do the math the calculated service fee is actually more like 3.0% — so it's being misrepresented on their site.
iOS
Feb 18, 2025
Notification glitch
No longer receiving notifications after last update.
iOS
Feb 21, 2025
Bank account verification hassle
When I needed to verify my bank account the way you have the app configured would not allow the keyboard to insert a ‘dot' so I couldn't enter $.15, only $15. I had to type $.15 in my notepad and copy it and put it into the brightwheel app.
iOS
Feb 24, 2025
Provider having terrible time
Brightwheel has left me hanging while trying to figure out how to get the tuition fee paid by parents on the app deposited into my bank account. I have been reaching out for a week with no response from their “payment operation” team. I do not recommend using this service.
brightwheel: Child Care App - Product Description
Brightwheel is the #1 software solution for preschools, child care providers, camps, and after school programs. Brightwheel is the only app that integrates everything you need: sign in/out, messaging, learning assessments, daily sheet reports, photos, videos, calendars, scheduling, attendance, online bill pay for parents, and much more. Brightwheel lets you manage your center, streamline workflows, and engage with parents, so you can save time and money, make life easier for your staff, and improvement satisfaction for your parents. Join tens of thousands of preschools, child care centers, and daycare programs across the globe that have fallen in love with brightwheel! PRESCHOOLS / CHILD CARE / DAYCARE / CAMPS: Manage your students and classrooms, track attendance, schedule, and room ratios, share photos and videos, assess learning milestones, communicate with parents, send paperless invoices and payments, review daily sheets, and manage staff. Brightwheel is your all-in-one preschool and child care management app! PARENTS: Engage in your child’s day with a real-time feed of photos, videos, schedules, reminders, and updates. Use brightwheel’s digital check-in to securely sign in and out, pay tuition online, and even invite grandparents, nannies, and friends to join in the fun! Features include: • Central Database: Store everything related to kids and families in one secure place. • Student Check-In: Multiple digital check-in options available including digital signatures, 4 digit check-in codes, and a kiosk mode - all aligned with child care licensing requirements. • Staff Check-In & Ratios: Make administrative tasks easier by managing staff check-in to see your ratios across all your rooms in real time. • Attendance: Easily log attendance and absences for your school-age students, infants, and toddlers. Use our attendance tracking system to keep track of your toddlers. • Photo and video sharing: Snap photos, record videos and tag students with one click. Automatically saved to your account and shared with parents (with no extra work!). • Daily Sheet Reports & Schedules: Log naps, meals, bathroom, and other activities. Parents get a feed and daily summary. Daily sheet reports are a breeze with brightwheel. • Assessment & Observations: Make note of progress, achievements, and activities with pre-loaded state standards and a DRDP tool. Share with parents or privately amongst teachers. • Student Feed: Parents get a personalized feed throughout the day. Save time – no more paper tracking sheets or sending individual photos. • Parent Communication: Manage parent communication from one central hub (notices, calls, texts, etc.). • Calendar: Share schedules, events, holidays, and important dates with both families and staff. • Paperless Billing: Seamless electronic billing and payments for tuition and fees. Use brightwheel for all your child care accounting needs. • Reporting: Detailed reports of every brightwheel feature for billing and licensing requirements. • Seamless Sync: Brightwheel stays up to date across all phones and tablets – so teachers can use their own device or a school device. • Web Portal: Easy management and great functionality available on the web, too. • Affordable. Both free and premium plans available to fit your needs. And... much more coming! Brightwheel is the #1 early education platform for preschools, child care providers, and daycares, and we’re always committed to innovation with frequent improvements and new features.
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