0
poor
BCBSIL | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
35%
Android
27 Reports
27 Reports
iOS unitQ Score
iOS User Feedback
65%
iOS
50 Reports
50 Reports
User Feedback
65%
iOS
50 Reports
50 Reports
35%
Android
27 Reports
27 Reports
BCBSIL - Latest Quality Issues
iOS
Nov 15, 2024
New update still doesn’t work
I downloaded this app a week ago but it wouldn't let me log in. Update was released today and it still won't let me log in. I can log in on the website so it's an app issue.
iOS
Nov 15, 2024
Can’t Login…Useless
Since the passkey update in fall 2024, I can't even log into the app, and I spent quite a while trying. Just sticking with my PC to check my account. Until users can login, the app is entirely useless.
iOS
Nov 15, 2024
Premiums!
Never seen a company make it so hard to make a premium payment when you are not the primary
iOS
Nov 15, 2024
Boooo
Can't log in after update
iOS
Nov 16, 2024
Still can’t login with 6.4 update
I still can't log into the app with the 6.4 update. I can log into the website, just not get app.
Android
Nov 17, 2024
Still useful, but latest version has erroneous setup itself to use disabled Samsung Internet rather than Chrome which it was. Bug, please fix.
Android
Nov 17, 2024
Who designed this current version? Why do I have to open a browser screen separate from the app to log in? The added complexity means sometimes, the app doesn't realize I've logged in until I've done it 3 times. It also means no matter how many times I "save my device," the app never recognizes my device. Such a dumb update.
iOS
Nov 18, 2024
Broken since update
Ever since the update a few weeks ago, I haven't been able log in without it saying there's an error and to call BCBS. Maybe they should properly test their updates and fix things in a timely matter. Absolutely disgraceful
Android
Nov 19, 2024
This app suddenly stopped working. I've deleted and reinstalled several times, and it still won't work. It was good before this issue.
BCBSIL - Product Description
The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. Now available in Spanish (requires phone language settings to be set in Spanish) Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • Log in via Touch ID • Share ID Card verification letter
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