6
poor
BCBSIL | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
43%
Android
23 Reports
23 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
31 Reports
31 Reports
User Feedback
57%
iOS
31 Reports
31 Reports
43%
Android
23 Reports
23 Reports
BCBSIL - Latest Quality Issues
Android
Mar 7, 2025
Most of the "useful" features never work. Cannot find a provider, can not look at medical groups. Has been an issue for months. Also does not work on their website.
iOS
Mar 8, 2025
Horrible app
Can never log in without it giving a error
Android
Mar 8, 2025
It never sends the verification emails or texts to be able to log in. I have the same problem with the website 75% of the time as well !
Android
Mar 8, 2025
I have been trying to log in for almost two months and I am unable to.
Android
Mar 9, 2025
I can't EVER log in. It always gives an error. This app is useless.
Android
Mar 9, 2025
Worst app ever. Never works correctly. I sign in, then it takes me back to sign in, I sign in again, and guess where it takes me? Yep, right back to sign in. Please fix bugs. I have important info I need to get to.
iOS
Mar 10, 2025
Can’t log in
I haven't been able to log in for several months.
iOS
Mar 10, 2025
cannot long in
same issue as other users pointed out. cannot login and directed to phone line that nobody answers. trash app, trash healthcare company, impossible to get ahold of these people. No accountability at all, thankful for those that work to hold these people accountable.
Android
Mar 12, 2025
App has given me login issues for months. Have to login on a computer to be able to actually do anything.
BCBSIL - Product Description
The Blue Cross and Blue Shield of Illinois (BCBSIL) app provides access to the Blue Cross and Blue Shield of Illinois member information and resources. Now available in Spanish (requires phone language settings to be set in Spanish) Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • Log in via Touch ID • Share ID Card verification letter
All intellectual property rights, including trademarks and word marks, are the property of respective owners