29
poor
Budget – Car Rental | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
29 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
46 Reports
46 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
7 Reports
7 Reports
User Feedback
13%
iOS
7 Reports
7 Reports
87%
Android
46 Reports
46 Reports
Budget – Car Rental - Latest Quality Issues
Android
Nov 5, 2024
All of a sudden app won't open on pixel 7. I have uninstalled and reinstalled the app. Cleared the cache. Nada. Only way I can access my account is via web browser
iOS
Nov 6, 2024
Worst app ever
Don't even bother with it when I try to find location on there app I get nothing
Android
Nov 7, 2024
The app will not load on my phone. Pixel8a. Found out when trying to get information on my rental agreement.
Android
Nov 8, 2024
The app hasn't loaded for a week now. Using Pixel 7. Always have to login through the browser and make reservations in a not so friendly GUI.
Android
Nov 10, 2024
Just as annoying to navigate to an upcoming rental as finding it on the website. Hard to see benefit of app over browser.
Android
Nov 11, 2024
Could not even create an account!
iOS
Nov 14, 2024
Add to Calendar Function
The add reservation to calendar has changed but neither change are better than previous functionality. 1) when adding to the IOS calendar it used to add 2 events, pickup and drop off, both with details of the reservation. Now no details and it's a single event that shows it as Avis not Budget! 2) you now need to go to the the specific reservation and scroll down to find the add to calendar, previously I was able to add to calendar at the summary screen that showed all your reservations. Please revert or make the new changes work better and improve the customer experience.
iOS
Nov 15, 2024
be careful of them
online i opted out of extra insurances. at pickup i told him no extra insurances. they still charged me for extra insurances and it was almost double prepaid amount fir a one day rental. called customer support. overseas operator couldn't really understand. end of the day i'll just never use them again thanks for the $70 lesson in ethics.
iOS
Nov 17, 2024
Horrible application and horrible rental company
I would never recommend renting from budget or Avis because they are one company now and they do not believe in customer support. Tried to access support many times using both the app, the phone and the desk at the airport in Savannah and was unable to do so. App has many errors especially when trying to reach customer support. Terrible terrible company. I would rent with Hertz instead.
Budget – Car Rental - Product Description
Planning your next getaway or seeking an epic road trip? Quickly book a car with the all New Budget Car Rental app; it is like having your own personal mobile travel buddy. Sign up for Fastbreak to access features that will make your car rental experience easier. As a Fastbreak member, you can skip the line, make quick returns, manage your rental and customize your account all through the Budget app. App features include: Make, modify or cancel your car rental reservation 24/7. Find your nearest Budget car rental locations, hours of operation, addresses and phone number. Navigate to your Budget car rental location. Fastbreak members can access all of their rentals in one place. Easily view upcoming, current and past rentals. Access receipts, modify upcoming rentals and rebook past rentals for your convenience. Need help on the road; call Roadside Assistance for immediate help. By tapping the “Install” button or by downloading the Budget app published by Avis Budget Group, Inc., you consent to the installation of the Budget App and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the Budget App. To request assistance with the removal or disabling of the Budget App, please contact us. You acknowledge and understand and agree that the Budget app (including any updates or upgrades) may cause your device to automatically communicate with Budgets’ servers to deliver the functionality described above and to record location-based information and usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Notice at www.BUDGET.com/privacy and in the Budget app Terms of Use at www.budget.com/mobiletou. Contact us at: budget.com/mobilefeedback Or contact us at Budget Rent A Car System LLC Phone: 1-800-621-2844 Email: budgetcustomerservice@budgetgroup.com Write: P.O. Box 699000 Tulsa, OK 74169-9000
All intellectual property rights, including trademarks and word marks, are the property of respective owners