59
fair
BURGER KING® App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
356 Reports
356 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
131 Reports
131 Reports
User Feedback
27%
iOS
131 Reports
131 Reports
73%
Android
356 Reports
356 Reports
BURGER KING® App - Latest Quality Issues
Android
Jan 28, 2025
I placed an order that came to $51. 2 meals with drinks shakes and a kids meal. I know it's more expensive when ordering and it is what it is then my burgers/fries are cold, ice melted in drinks and shakes like milk...then when I tried support in app and then the AI help stops working halfway thru helping. It's bogus, DEFINITELY NOT in keeping with "my way" BK
iOS
Jan 28, 2025
SCAMMERS NO REFUND
I ordered something and the order was unfulfilled. After not fulfilling the order they refuse to refund my money and instead give some coupon that expired before I could even use it. How is this fair because why would I want to return to your restaurant if you guys do not fulfill my order?!?!?
Android
Jan 28, 2025
Ordered via the app and after trying for 5 minutes it popped up and said there's technical problems with the app I ended up ordering inside and 10 minutes after leaving store with my order I placed inside I received a receipt for my online order! Called store and they told me sorry but they can't refund and don't work with the app! Now I'm out $22 because your system F'ed up!!
Android
Jan 29, 2025
Won't work! Keeps saying "our menu needs extra grilling", it's been like this for a couple of weeks now, I uninstalled and reinstalled and nothing, still the same.
Android
Jan 29, 2025
Couldn't order without an account and it wouldn't let me sign in with my account. Then I couldn't use a new email to make an account. I just wish there was a "check out as guest" option.
Android
Jan 29, 2025
the 25% off with Walmart made it to where I don't get other offers, like free large fry. so I save $1.50 by Walmart and loss a free $3 fry? why can't I use the 25% and use the other offers? plus most of the stores don't take the 25% either.
Android
Jan 29, 2025
this is the 2nd I ordered something and I don't get I ordered an orange juice but it wasn't delivered to me today
Android
Jan 29, 2025
the drive-thru service is painfully slow
Android
Jan 29, 2025
Ordered ahead food never ready.
BURGER KING® App - Product Description
Get secret deals and exclusive mobile coupons with the official BURGER KING® app and save like a king! Explore our menu and find your nearest BK® restaurant anytime, anywhere. And in most locations, you can even order ahead. Specific features include: • Mobile Offers: Get VIP access to the hottest offers and secret deals right from your phone. • Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster. • Find Your BK®: Locate your nearest BURGER KING® restaurant and never leave those flame-grilled cravings unfulfilled. • Menu: Explore your BK® favorites and discover our hottest new menu additions. Plus, you can browse item descriptions and nutritional information at any time. Compatible with Apple and Google Pay
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