34
poor

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
403 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
82 Reports
User Feedback
17%
iOS
82 Reports
83%
Android
403 Reports
Cabify - Latest Quality Issues
Android
Nov 19, 2024
Bad boy. I downloaded the application again and when he tries to ask me I ask him to authenticate me and he doesn't let me ask.
Android
Nov 19, 2024
Fatal, drivers don't show up or cancel you or both...
Android
Nov 19, 2024
At first everything was fine... but then he began to take more than 20 minutes to search and to ask for a commission to search faster... I stopped using it because of that... hopefully they will improve
Android
Nov 19, 2024
Horrible, it takes as long as possible and still sends you viruses... Do not use it!!
Android
Nov 19, 2024
The experience with the charges is perverse, they always make the highest charge stipulated, even if you click on the option "make your offer" where you control the rate you want to pay. However, they made an additional charge, justifying high demand, which was not in the rate at the time of requesting the service. At least in the other applications you know what rate they are going to charge you and if they are going to make any changes they let you know if you agree with that change.
Android
Nov 19, 2024
For some time now, the quality of the service has dropped a lot and I especially have serious suspicions that the system may be manipulated to charge more by claiming a change of route, being that I have usually made the same usual routes, but the final rates differ on each trip, at least in a questionable way
Android
Nov 19, 2024
I should have more benefits if I am gold level, for example discount quota in travel, when I ask for a taxi put suggestions such as: space for wheelchair
Android
Nov 20, 2024
You take the taxi with a price and when you get to the point they charge you much more, according to the app was reformulated, I don't recommend it
Android
Nov 20, 2024
Disgusting this app tells you a price and the driver cancels the trip and charges more, better take Uber or didi that is safe and the taxi driver super rude. So that they don't treat you badly and steal from you, don't take this app
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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