78
good
CaixaBankNow | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
37%
Android
1339 Reports
1339 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
2245 Reports
2245 Reports
User Feedback
63%
iOS
2245 Reports
2245 Reports
37%
Android
1339 Reports
1339 Reports
CaixaBankNow - Latest Quality Issues
Android
Nov 19, 2024
I don't usually comment here, but I have to say that the app is a real rubbish, to enter an odyssey, it always gives problems, many times it doesn't even let you in, I don't recommend it, it takes a long time, let's go a nonsense and it's not a matter of my mobile because BBVA's works perfectly. If you want to pay with your mobile phone and you are a Bankia member, it is better to look for the physical 🤣🤣 card
Android
Nov 19, 2024
That when trying to read a document horizontally, the application crashes at least with the previous version as with the current one is not very normal...
Android
Nov 19, 2024
Very unhappy with the new update. I don't know what real money I have available. It also appears to me that pending charges from other months have been removed. All very bad. It should be easier, as it was before it was better.
Android
Nov 19, 2024
November 24. They change the interface of bizum. Horrible. The contact finder does not work, read. When you write a name it doesn't reflect it. It's easy to make a mistake and send money to another contact. Too bad. I hope they improve it soon.
Android
Nov 19, 2024
It hasn't let me open the app for 2 days, I put a password and suddenly it closes without further ado.
Android
Nov 19, 2024
Unable to sign pending operations, constant errors to log in from the app, bizum crashes, closures during navigation, poor support for problem attendance, regrettable. I have sent you an email with the screenshots, I have been calling the number all afternoon and each one says one thing but they do not fix it, as far as I see I am not the only person to whom the same thing happens. It's a real shame that they don't fix the problem so we can use our money.
Android
Nov 19, 2024
With the latest updates, with Android 10, it is installed on the mobile phone but I can't log in. An informative screen of the change of signature appears and when you press 'Entendsos' it goes into a loop again and again. I'm desperate !! On the tablet with Android 11 it seems to work correctly.
Android
Nov 19, 2024
You can't see the summary of income/expenses, which is essential in a bank app
Android
Nov 19, 2024
There is no way to make a transfer to a foreign account! This happened to me 2 months ago. Supposedly it was solved but it happens again. Terrible service from CaixaBank.
CaixaBankNow - Product Description
Your online bank from your mobile phone with CaixaBankNow. Download the CaixaBankNow app now, get access to a wide variety of services and make all the usual bank transactions online. All the personal finances from your mobile phone, without needing to go to an ATM or office. Send money without commission through Bizum. Get access to your digital bank from any place and web or mobile device. What can I do with the CaixaBankNow app? ◉ Check all your products and information you need to manage your finances in the same place: accounts, credit cards, debit cards, receipts, loans… ◉ Wivai - Buy the best products of technology, household, mobility and much more thanks to the installment payment, financed by CaixaBank and without interest. Find online the latest trends without wasting time. You want it? You got it! ◉ With the app CaixaBankNow, you can now send money for free to any phone number through Bizum. ◉ Ask NOA, your virtual assistant: a chatbot that will help you to look for anything you can't find in the app. You can ask by voice or text! ◉ Configure direct access to any functionality that is important to you. You will be able to get access to transfers, tax payments, receipts, Bizum, etc, immediately. ◉ All the contracting options in the same place. Do you need to ask for money? Save and reach your goals? Invest money? See what’s best for you. ◉ Consult the balance on your account without opening the app, from your smartwatch or the widget on your mobile phone. Main operations of the app: BANK ACCOUNTS Consult the details of every transaction you’ve made in your bank accounts in an organized way (transfers, incomes, receipts, cash money in your card…). All your finances under control. CARDS Check all the activity in your credit card, debit card and prepaid card. Enjoy all the categorized transactions for your personal finances to be easier to manage. ¡MAKE A BIZUM! Make a Bizum from CaixaBankNow! You can now send and receive money directly from Bizum without knowing the account number, only with a phone number. SAVINGS Define your savings objectives. You will be able to control how much you saved and which quantities are still pending for you to reach your goals. FUNDS Find the investment fund that adjusts best to your needs and manage its rentability. LOANS AND MORTGAGES Select and manage Loans and Mortgages that CaixaBankNow offers that adapt best to your needs. INSURANCES Select and manage your insurances in “Saving and Investment”, “House and Automobile” and “Life, Accidents and Health”. STOCK MARKET Analyze your investment in the stock market and make the money you invested profitable. CLOSE OFFICES AND ATMS Find the ATM and the closest offices thanks to an integrated app with the available services of the bank. WIVAI - SHOPPING WITH FINANCING Buy online the best technology products with purchases financed by CaixaBank. With Wivai you can finance purchases and pay in installments of up to 50 months at 0% APR2, without interest and without commissions. ¿WHY DO WE USE YOUR GEOLOCATION? We only use the location permission if you gave us your consent and it allows us to access to your geolocation data for: - Commercial treatment - Safety purposes - Better services in the app This permission can be configured at any time from your phone in Settings>Geolocation. Bring your online bank with you anywhere you go with the mobile bank app CaixaBankNow. You can manage and control all the services of your bank on your device. Always with the guaranteed security of CaixaProtect®.
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