59
fair
CANAL+ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
775 Reports
775 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
69 Reports
69 Reports
User Feedback
8%
iOS
69 Reports
69 Reports
92%
Android
775 Reports
775 Reports
CANAL+ - Latest Quality Issues
iOS
Jan 25, 2025
Display problem
I can no longer see the programs live
iOS
Jan 25, 2025
pitiful
Given the price of our subscriptions, it would be wise to offer an app that works properly! Always bugs, outages, rollbacks...and so on!
iOS
Jan 26, 2025
Bug
The app is constantly bugging on iPads, it's incredibly annoying! Get your fingers out of your ass...
iOS
Jan 26, 2025
Download
On 5G download doesn't work. In options it is mentioned only 3 and 4G 😅
Android
Jan 26, 2025
This is by far the worst subscription service i ever had for sport. Before you sign up they suggest that they have 100% coverage over premier league when in reality they barely show any games in live. Even when they say they would, shortly before the game they reschedule. Very impressive to have 100% coverage when you show the games from replay only. In addition you cannot cancel the subscription in the app, you have to call them or write an email.. uneccaptable honestly...
iOS
Jan 27, 2025
Can't log in
Following a change of phone, I can no longer connect to the application, however in the internet browser, no problem. When I want to connect to the application by selecting “subscribed to a TV by Canal offer” in this case free, this message is displayed “Dear user, our site is currently unavailable. We are resolving the problem. Please try again in a few minutes.” And this has been the case for several days.. do you have a solution for me?
Android
Jan 28, 2025
no possibility to change the order of applications. TV program change system tragedy list failure
Android
Jan 28, 2025
Not great - when signed in on MacBook Pro can't sign in on the mobile
Android
Jan 29, 2025
the biggest parody of paid television in Europe! during the day movies from YT, at night they roll up asphalt. and when there was something cool, they managed to change the name of the entire company just to take what people have. generally if I did business with someone like that, only a machete would reflect the same attitude on my part. finally go bankrupt, you fraudsters!! Oh, for the last 8 years when I tried, the application never worked properly and I never watched anything to the end.
CANAL+ - Product Description
With the CANAL+ app, follow the big moments live, find your shows on replay even offline and discover our personalised recommendations on all your screens. Cinema, TV series, sports, entertainment, documentaries, kids' programmes and much more to discover in the CANAL+ app. If you are already subscribed to a CANAL+ offer, the CANAL+ app is included in your subscription! Not subscribed yet? The CANAL+ app can be accessed by subscribing to CANAL+ offers. With the CANAL+ app, you can enjoy all the channels of your subscription and services from: - Live: more than 200 live channels available depending on your subscription* - Replay: thousands of programmes available at any time* - Download: to watch even offline** - Profiles: everyone has their own personalised account, including a secure kids' profile with ultra-simple access and an age filter to find thousands of contents, for little ones to teenagers. - Personalised recommendations: a selection of programmes adapted to your tastes - Resume playback on all screens - Expert Mode: an immersive sports experience powered by real-time data. In the Timeline tab, find stats on the live event, surveys, questions and quizzes, edited by the Sports editorial (only in certain regions) - Multi-live: 2 to 4 live channels on a single screen - TV Guide - Tools to limit your data consumption - … And many other features that we will let you discover! Experience the complete CANAL+ experience by subscribing to CANAL+. N.B.: 1. If you subscribe via iTunes, your cancellable monthly subscription will be charged to your iTunes account upon purchase confirmation. The subscription is automatically renewed at the end of the rolling month, unless automatic renewal is disabled at least 24 hours before the end of the current period, in the device account settings. The renewal will be charged to your account within 24 hours before the end of the current period at the rate of the selected plan. 2. If you have not subscribed via iTunes, you can manage your subscription via your Customer Account, which can be accessed on the CANAL+ site. NOTE: Enjoy CHANNEL+ on all your screens: iPhone®, iPad®, PC/Mac®, Apple TV® *Live and replay channels are specific to each region. **At the request of distributors, some programmes cannot be broadcast or downloaded in the CANAL+ app. Channels and services subject to change, subject to Wi-Fi availability. Downloads are subject to programme availability and depend on screens. Terms of Use: https://static.canal-plus.net/gitlab/infoslegales/production/cgu.html
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