fair

CANAL+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-4 Points Past 7 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

90%

Android
943 Reports

iOS unitQ Score

iOS User Feedback

10%

iOS
99 Reports

User Feedback

10%

iOS
99 Reports

90%

Android
943 Reports

CANAL+ - Latest Quality Issues

Android

Nov 19, 2024

Problem UPES_173 When I want to watch an episode of a series, it starts, I see the logo "forbidden to children under 12 years old" and then it tells me the error UPES_173. I cleared the cache and deleted my data and then logged in again, the same error reappears 😵 💫🤬

Android

Nov 19, 2024

Impossible to open the canal + application for several days, I launch the application, it loads incessantly, I can't log in, launch a series or anything else .. Too bad I loved using it

Android

Nov 19, 2024

First, some idiotic creation of second accounts on KSW, which requires time, and now, additionally, the inability to log out of this account and use your normal one, which includes canal + sport

Android

Nov 19, 2024

Since the update of 07/11 no more sound on the live channels on my android tv box. It is possible to find it by going to the sound menu and when there is the choice by selecting VO then French, sometimes this action makes the image sack. Material: X88 pro 13 Systheme: Android TV 13

Android

Nov 19, 2024

frequent cuts for many ads plus error messages that cut during the episode ... and Disney that stops...

Android

Nov 19, 2024

Every now and then the app crashes on different devices.

Android

Nov 19, 2024

The app only works on android phone!

Android

Nov 19, 2024

Can't cast on my TV!!

Android

Nov 19, 2024

I have a problem. When I try to watch a program on Mycanal, they write "error". I don't understand.

CANAL+ - Product Description

With the CANAL+ app, follow the big moments live, find your shows on replay even offline and discover our personalised recommendations on all your screens. 
Cinema, TV series, sports, entertainment, documentaries, kids' programmes and much more to discover in the CANAL+ app.

If you are already subscribed to a CANAL+ offer, the CANAL+ app is included in your subscription!
Not subscribed yet? The CANAL+ app can be accessed by subscribing to CANAL+ offers.

With the CANAL+ app, you can enjoy all the channels of your subscription and services from:
- Live: more than 200 live channels available depending on your subscription*
- Replay: thousands of programmes available at any time*
- Download: to watch even offline**
- Profiles: everyone has their own personalised account, including a secure kids' profile with ultra-simple access and an age filter to find thousands of contents, for little ones to teenagers. 
- Personalised recommendations: a selection of programmes adapted to your tastes
- Resume playback on all screens
- Expert Mode: an immersive sports experience powered by real-time data. In the Timeline tab, find stats on the live event, surveys, questions and quizzes, edited by the Sports editorial (only in certain regions)
- Multi-live: 2 to 4 live channels on a single screen
- TV Guide
- Tools to limit your data consumption
- … And many other features that we will let you discover!
Experience the complete CANAL+ experience by subscribing to CANAL+.

N.B.: 1. If you subscribe via iTunes, your cancellable monthly subscription will be charged to your iTunes account upon purchase confirmation. The subscription is automatically renewed at the end of the rolling month, unless automatic renewal is disabled at least 24 hours before the end of the current period, in the device account settings. The renewal will be charged to your account within 24 hours before the end of the current period at the rate of the selected plan.
2. If you have not subscribed via iTunes, you can manage your subscription via your Customer Account, which can be accessed on the CANAL+ site.

NOTE: Enjoy CHANNEL+ on all your screens: iPhone®, iPad®, PC/Mac®, Apple TV®

*Live and replay channels are specific to each region.
**At the request of distributors, some programmes cannot be broadcast or downloaded in the CANAL+ app. Channels and services subject to change, subject to Wi-Fi availability. Downloads are subject to programme availability and depend on screens.

Terms of Use: https://static.canal-plus.net/gitlab/infoslegales/production/cgu.html

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