61
fair
CANAL+ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Entertainment
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
614 Reports
614 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
61 Reports
61 Reports
User Feedback
9%
iOS
61 Reports
61 Reports
91%
Android
614 Reports
614 Reports
CANAL+ - Latest Quality Issues
iOS
Dec 19, 2024
Annoying app
It was better when myCANAL Caraïbes. Was a separate app With a single application for all (West Indies, Guyana, France), live viewing switches to another zone. All that remains is the sound that corresponds to the program being watched. With each update, loss of the live. It disappears from the app. This is currently the case. Shift: Direct back. But always a switch of images to another time zone. iPad 10.5 iOS 17.7.3
iOS
Dec 19, 2024
Lack of follow-up
I no longer receive canal + pr against the subscription is well charged and impossible to reach a technician
iOS
Dec 20, 2024
Not at all up to the content.
Sound problem on the channel canal plus on Imac: the volume drops drastically; You have to go to Canal Foot to hear the comments audibly! On the other hand, watching a movie is no longer very fluid (choppy camera movements and the computer fan starts!). The app and its designers seem to consider that the 2017 iMacs (iMacs without Apple silicon) are obsolete! The planet is burning 🥵! This is irresponsible and appalling. Finally, modest SUGGESTIONS that you have not taken into account for several years: making the release of the playlist catalog of films more readable and notifying us a week before would be preferable (and not 48 hours as is the case today); finally SEPARATING the movies and series still in this playlist would be much clearer as it is the case on Prime! I contacted your customer service which is only a service in name: you treat your customers like industrial cattle! Have a nice day.
Android
Dec 20, 2024
In the TV app, I can't turn on the Dragon ball anime because it says that it's an adult program and it is necessary to create a parental code. I created a code and enabled the security but there is still a lock, there is not even an option to enter the code
Android
Dec 20, 2024
Unacceptable solution. Got kicked out of HD Austria by telling me I can use my login data for canal + as well. Trying to login runs into an error. Time to cancel the contract.
iOS
Dec 20, 2024
nobody
The MAX page is displayed continuously on my mibox, a good big bug not solved for 3 months, in short a for 80€/month
iOS
Dec 20, 2024
subscription
You can't buy a subscription on your phone, there is no option to watch paid series
Android
Dec 21, 2024
I want to watch a selected movie. Suddenly it logs me out of the app, and then when I log in again, the circle in the app spins and so on. And it's not the fault of the Internet on my side. Correct it, because you will lose a customer irretrievably.
Android
Dec 21, 2024
Disaster.all mistakes. Once you have purchased a video for two days, it cannot be played on any device
CANAL+ - Product Description
With the CANAL+ app, follow the big moments live, find your shows on replay even offline and discover our personalised recommendations on all your screens. Cinema, TV series, sports, entertainment, documentaries, kids' programmes and much more to discover in the CANAL+ app. If you are already subscribed to a CANAL+ offer, the CANAL+ app is included in your subscription! Not subscribed yet? The CANAL+ app can be accessed by subscribing to CANAL+ offers. With the CANAL+ app, you can enjoy all the channels of your subscription and services from: - Live: more than 200 live channels available depending on your subscription* - Replay: thousands of programmes available at any time* - Download: to watch even offline** - Profiles: everyone has their own personalised account, including a secure kids' profile with ultra-simple access and an age filter to find thousands of contents, for little ones to teenagers. - Personalised recommendations: a selection of programmes adapted to your tastes - Resume playback on all screens - Expert Mode: an immersive sports experience powered by real-time data. In the Timeline tab, find stats on the live event, surveys, questions and quizzes, edited by the Sports editorial (only in certain regions) - Multi-live: 2 to 4 live channels on a single screen - TV Guide - Tools to limit your data consumption - … And many other features that we will let you discover! Experience the complete CANAL+ experience by subscribing to CANAL+. N.B.: 1. If you subscribe via iTunes, your cancellable monthly subscription will be charged to your iTunes account upon purchase confirmation. The subscription is automatically renewed at the end of the rolling month, unless automatic renewal is disabled at least 24 hours before the end of the current period, in the device account settings. The renewal will be charged to your account within 24 hours before the end of the current period at the rate of the selected plan. 2. If you have not subscribed via iTunes, you can manage your subscription via your Customer Account, which can be accessed on the CANAL+ site. NOTE: Enjoy CHANNEL+ on all your screens: iPhone®, iPad®, PC/Mac®, Apple TV® *Live and replay channels are specific to each region. **At the request of distributors, some programmes cannot be broadcast or downloaded in the CANAL+ app. Channels and services subject to change, subject to Wi-Fi availability. Downloads are subject to programme availability and depend on screens. Terms of Use: https://static.canal-plus.net/gitlab/infoslegales/production/cgu.html
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