48
poor
Canon Camera Connect | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Photo & Video
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
337 Reports
337 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
114 Reports
114 Reports
User Feedback
25%
iOS
114 Reports
114 Reports
75%
Android
337 Reports
337 Reports
Canon Camera Connect - Latest Quality Issues
Android
Dec 18, 2024
Awful keeps disconnecting
Android
Dec 18, 2024
It sucks. There is a new firmware for my camera but it cannot install it "installation failed". Canon just added a new feature that is "Canon ID". It looks like they are getting ready to collect and sell personal information. It may be more profitable than selling bad products.
Android
Dec 18, 2024
I want to import my photos in row but the app converts to JPG without my permission. I didn't like it. Hated
Android
Dec 19, 2024
Would love a "Full Screen" option when using my phone for the camera live view. It only uses about 1/2 which makes it tough to see.
Android
Dec 19, 2024
Recently, I can no longer connect to my G9X MkII! Before, everything worked great and has done so for years!
Android
Dec 19, 2024
Absolute garbage. It used to just work in the past and now it's a total trash. Prompts don't make any sense. Keeps prompting to connect to camera's wifi network when the phone is already connected to it. And this new requirement to register device which doesn't even work properly. Shame that such a renowned company cannot even put out a halfway decent app to use with their camera.
Android
Dec 19, 2024
Historically it's been a valuable way to get photos off the camera while on the move. It's a bit cumbersome but some of that is Android's fault rather than the app. However, the app is now saying I will need a Canon login to keep using it, which it has no legitimate need for, so as soon as that happens I'll be ditching it for a phone compatible SD card reader.
Android
Dec 19, 2024
Pixel7pro does not work
Android
Dec 19, 2024
App fails constantly
Canon Camera Connect - Product Description
Canon Camera Connect is an application to transfer images shot with compatible Canon cameras to smartphone/tablet. By connecting to a camera with Wi-Fi (direct connection or via wireless router), this application provides the following features: ・Transfer and save camera images to a smartphone. ・Remote shoot with live view imaging of the camera from a smartphone. ・Connect with Canon's various services. This application also provides the following features for compatible cameras. ・Acquire location information from a smartphone and add it to the images on the camera. ・Switch to a Wi-Fi connection from pairing status with a Bluetooth enabled camera. ・Remote release of the camera shutter with a Bluetooth connection. ・Transfer the latest firmware. *For compatible models and features, please refer to the following website. https://image.canon/st/ccc.html -Operating System iOS 15.7 / 16.4 iPadOS 15.7 / 16.4 -Bluetooth System Requirement For Bluetooth connection, the camera needs to have a Bluetooth function, and your device needs to have Bluetooth 4.0 or later (supports Bluetooth Low energy technology). -Compatible File Types JPEG, MP4, MOV, CR3, CR2 ・RAW (CR3/CR2) images can be imported as RAW format by selecting [RAW image save format] > [RAW format] from the [Images on camera] setting while connected to a compatible model (iOS 12.1 or later for CR3). ・ Importing RAW (.CR2) format is possible with wireless compatible EOS models and some PowerShot models (G1 X Mark III / G9 X Mark II / G7 X Mark II). ・RAW (CR2/CR3) images are resized and imported into JPEG by selecting [RAW image save format] > [JPEG format]. ・RAW burst files cannot be imported to smart devices. Extract the CR3 images from the RAW burst file in advance on the camera side, and then import them to the smart device. ・HEIF (10 bit) files shot with compatible cameras and RAW images shot with [HDR PQ settings] enabled cannot be imported. (They can be saved between apps using the linked mode with the Canon image editing app Canon DPP Express.) ・MOV files and 8K movie files shot with EOS cameras cannot be saved. ・RAW movie files shot with compatible cameras cannot be saved. ・AVCHD files shot with Camcorder cannot be saved. -Important Notes ・If application does not operate properly, try again after shutting down the application. ・Continued use of GPS running in the background can dramatically decrease battery life. ・In the case of using Power Zoom Adapter, please set the Live View function to ON. ・The images may include your personal information such as GPS data. Be careful when posting images online where many others can view them. ・Visit your local Canon Web pages for more details.
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