77
good
Trading app by Capital.com | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
155 Reports
155 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
86 Reports
86 Reports
User Feedback
36%
iOS
86 Reports
86 Reports
64%
Android
155 Reports
155 Reports
Trading app by Capital.com - Latest Quality Issues
Android
Nov 13, 2024
This site is manipulated and they steal your money. Stay away and get out. Horrific experience.
Android
Nov 14, 2024
Customer support is not working !! I call, write messages and emails and nothing, once I managed to talk to you, they were supposed to call you back, in a moment 2 hours have passed and nothing now I can contact anyone, and my account is blocked and I have an open position on it, please contact me !!
Android
Nov 14, 2024
It's fast and effective, providing real time trading. Only problem is money deposit, which is taking 4-5 days. If someone is low on margin, depositing money to save auto close is not effective.
iOS
Nov 15, 2024
Withdrawal Delays undermine Trust
Capital.com has garnered a reputation as a user-friendly platform for trading, but my recent experience has shaken my confidence in their reliability. Eight days ago, I initiated a withdrawal, and as of today, the funds have yet to reach my account. This delay raises serious concerns about the platform's efficiency and transparency, especially regarding the most basic of services—returning a user's money. Despite reaching out to their customer service team, my issue remains unresolved. While the support staff was polite, their inability to provide concrete answers or expedite the process left me feeling frustrated and unsupported. Trust is the cornerstone of any financial service, and a delay of this magnitude erodes the confidence users need to comfortably deposit their money. For a platform that markets itself as a leader in the trading industry, this experience is disappointing. Withdrawal delays like this make it difficult to recommend Capital.com to others. Until they improve their withdrawal processes and customer service resolution, potential users should proceed with caution.
iOS
Nov 16, 2024
It's unfortunate.
It is a platform with many tools that are super useful, which bothers me a little and I find super regrettable. That they punish you a lot if the position you choose is the wrong one. But if the chart goes in the desired direction. The profits are much lower relative to what they take from you when you go the opposite way. You've been observing that situation for days. I'm so sorry
iOS
Nov 16, 2024
Nice
When i open a position,it opens way farther from where i want,how can i change that?
Android
Nov 18, 2024
I still can't rate it anymore, I'm waiting for it to work for me and it works for me so I don't give it up
Android
Nov 19, 2024
Honestly, it seems stupid to me.. It does not let you open a real account based on the answers provided. I don't recommend are a bunch of other apps that don't drive you crazy with so many questions. Good luck in the future!
Android
Nov 19, 2024
I didn't even try it but I can't wait to uninstall it... Since last week I have been sending a lot of documents and receipts to prove what my residence address is and there is no way... I have contacted support but they do not even answer me...
Trading app by Capital.com - Product Description
Get trading news and forex lessons to start trading. Trade CFDs on popular stocks, gold and other commodities, forex, etc. FEATURES Trade stocks, forex and more using CFDs with the Capital.com app: Intuitive interface Real-time stock quotes and price alerts Tech indicators, analysis tools and advanced charts Hedging mode and risk management tools Latest economic and stock market news Free demo account with a stock simulator Learning app, online courses and trading guides Capital.com app offers: Open an account and start trading CFDs on shares, forex, indices and commodities right away: Register in just a few minutes Trade with leverage (consider possible restrictions) 3,700+ available markets Competitive overnight fee Award-winning* 24/7 customer service in 31 languages via phone, messenger, chat and email Trading education withCapital.com:, expert articles and explanatory videos about the stock market and finances CUSTOMISE YOUR TRADING EXPERIENCE Capital.com and MetaTrader4* Connect your Capital.com and MT4 accounts and benefit from automated trading. *Not available for clients in the UK. Capital.com and TradingView Connect Capital.com with TradingView and enjoy the best of both trading platforms. REGULATION Capital.com is a regulated broker. Capital.com Group has offices in the UK, Cyprus and Australia. It is authorised and regulated by the Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), and the Australian Securities and Investments Commission (ASIC), respectively. AWARDS Capital.com is a multi-award-winning* online broker that is revolutionising trading. The company offers investors access to global markets. It is a leading provider of leveraged products in the UK based on overall customer satisfaction. Capital.com has been awarded Best Platform for Supporting New Investors at the 2022 Investors' Chronicle Investment Awards According to Investment Trends 2021 UK Leverage Trading Report, Capital.com customers got the highest customer satisfaction with the mobile platform/app, educational materials/programs, and overall customer satisfaction. Capital.com was considered Most Transparent Brokerage Service Provider 2020 (The European), Best Online Trading Platform 2020 (Shares Magazine), and Best Forex Trading App 2020 (UK Forex Awards) categories. ---------------------------------------------------------------------- Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk. Please refer to our Risk Disclosure Statement. Crypto Derivatives are not available to Retail clients registered with Capital Com (UK) Ltd. The value of shares and ETFs bought through a share dealing account can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results. Capital Com (UK) Limited (“CCUK”) is registered in England and Wales with company registration number 10506220. CCUK is authorised and regulated by the Financial Conduct Authority (“FCA”), under registration number 793714. Capital Com Australia Limited (ABN 47 625 601 489) is a company registered in Australia and regulated by the Australian Securities and Investments Commission (ASIC) under AFSL 513393. Refer to our Product Disclosure Statement. Capital Com SV Investments Limited is registered in Cyprus and regulated by Cyprus Securities and Exchange Commission (CySEC) under licence number 319/17. Capital Com Online Investments Ltd. is a company incorporated in the Bahamas with registration number 209236B, and authorised by the SCB under licence number SIA/F245.
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