71
good
Trading app by Capital.com | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
106 Reports
106 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
34 Reports
34 Reports
User Feedback
24%
iOS
34 Reports
34 Reports
76%
Android
106 Reports
106 Reports
Trading app by Capital.com - Latest Quality Issues
iOS
Mar 20, 2025
Disappointed
After reading the reviews I thought it would be an awesome app turns out I was wrong you guys accepted my deposit quickly but when I tried withdrawing they keep asking me to confirm my card which I did then you guys declined my card after many attempts I was able to withdraw $50 but it never arrived in my account instead I got an email saying the transaction my take longer than expected I waited for 1 week still didn't get anything I tried $10 again this time I can't even withdraw my money am super disappointed and frustrated 💔😣💔 about your app and your customer support is very terrible and bad more like the worst customer service I have ever seen they took up to 24 hours to respond If you keep doing this then am sorry I can't recommend a scam app like this can't believe I lost $60 to your scam app
iOS
Mar 21, 2025
Sketchy withdrawals
Had been investing for months with Capital and everything was smooth but now I want to withdraw some of my money and they are making it impossible. They ask me to verify an OLD card I no longer have and condition my withdrawal upon a proof document I can no longer provide. Customer service slow and vague. 1 week trying and no solution. But more than anything, the sketchiness. That card wasn't an issue in months. I funded my account several times with no problem, only when trying to withdraw MY money they are asking to verify old stuff. Why not when I was funding the account? Sounds like Capital is going the PayPal way of receiving money from payers and then looking for excuses not to pay it, using “verification” as an excuse to keep your money. Pretty dishonest! And it is sad because I was happy working with Capital but now they keep 1000USD captive using deceive practices and they mostly ignore you when you contact them.
Android
Mar 21, 2025
Really great app, but big shame of a scam questionnaire, which if you fail you cant retake it
Android
Mar 22, 2025
the values are very different from the current value, gold is 3,033.66 in the app it is 3,026.... then the same parr minutes later currently 3,038... and app at 3,032... too bad so no investment is possible with correct value information, so no realistic profit possible.
Android
Mar 25, 2025
The program itself is convenient, but I could not pass verification due to a change in address, the system does not allow you to change (it gives an error), the caliper turned out to be useless.
iOS
Mar 28, 2025
Low opinion
She locked out my account and took it to them with $22 in it I can't open a new account
iOS
Mar 28, 2025
Sketchy withdrawals
EDITED REVIEW: Had been investing for months with Capital & everything was smooth but when I wanted to withdraw some of my money they made it so hard. They asked me to verify an OLD card I no longer had and condition my withdrawal upon that. Customer service took more than a week to do something but eventually they were able to cancel that card making it possible that I withdraw some of my money so thanks Nikolay for your hard work! You are a breath of fresh air. If you guys experience a similar issue, just verify the associated account and request the card to be eliminated. It will take days but it will work. The way you verify the account is getting the bank statement of the month you used that card to fund your account so they can see the transaction, NOT just any bank statement, but the correct month AND you need to inform customer service so they can check the document accordingly or else your proof will be rejected and you'll see days go by and your money frozen. Still I think Capital acts sketchy in this regard. I funded my account several times with no problem, only when trying to withdraw money they are asking to verify old stuff. Why didn't they verify the card or account when I was actually using it for funding the account? or in all the months that followed? They decided to perform their review precisely when I needed the money the most. I panicked my money would be lost or at least unavailable indefinitely but if you are reading this don't panic, your money will be fine BUT learn from this experience, if you want to withdraw money keep in mind that while Capital says “we approve it in 24 hours but your bank may take up to 1 week to process it” really means “it may take 3 weeks if we decide to verify your cards and bank accounts”. You'll get your money but it will take time. But don't panic, your money is safe and you'll eventually be able to withdraw. To Capital I ask: is there a way to avoid these unpleasant surprises? Maybe I can contact customer services and ask to have all my cards and bank accounts verified by them in a time that's convenient to me, like, I didn't even remember that card existed and then it brought me problems, so maybe just chat with customer services and work to get all my accounts verified NOW that I don't need a withdrawal instead of waiting to see which surprise can happen when I attempt my next withdrawal. Is this an option? Again my main problem with you guys is that you choose to verify information at the most inconvenient time but other than that you guys are transparent and a really good platform. I don't give you 5 stars for now because I still think your process is sketchy for withdrawals and I initially gave you a 1 star because my money was frozen and customer service didn't answer at all but customer service now showed me they work hard and that earns you 2 more stars, and since now I got the withdrawal I wanted I give you another star. Willing to give you the fifth star eventually when the inconvenient verifications that delay your withdrawals are addressed.
iOS
Mar 30, 2025
Fraud
They are trading against you! I tried to open about 100 positions with a little money just to test it… and around 90% of the time the chart change direction in the Moment you place the trade, they using ADVANCEd softwares to track every trade and manipulate the chart to make you lose your money. Worst criminals in the world and nobody can do nothing. Trust me you can study trading for 10 years this is just fraud. You have better odds and chances to win in casinò then on this platform. At least in casinò you have fun. Here you just Watch these rats gettin rich with our hard worked money.
Android
Apr 1, 2025
Rotten advertisement in the wake up app that I can't shoot. Reviews are the worst because of this.
Trading app by Capital.com - Product Description
Get trading news and forex lessons to start trading. Trade CFDs on popular stocks, gold and other commodities, forex, etc. FEATURES Trade stocks, forex and more using CFDs with the Capital.com app: Intuitive interface Real-time stock quotes and price alerts Tech indicators, analysis tools and advanced charts Hedging mode and risk management tools Latest economic and stock market news Free demo account with a stock simulator Learning app, online courses and trading guides Capital.com app offers: Open an account and start trading CFDs on shares, forex, indices and commodities right away: Register in just a few minutes Trade with leverage (consider possible restrictions) 3,700+ available markets Competitive overnight fee Award-winning* 24/7 customer service in 31 languages via phone, messenger, chat and email Trading education withCapital.com:, expert articles and explanatory videos about the stock market and finances CUSTOMISE YOUR TRADING EXPERIENCE Capital.com and MetaTrader4* Connect your Capital.com and MT4 accounts and benefit from automated trading. *Not available for clients in the UK. Capital.com and TradingView Connect Capital.com with TradingView and enjoy the best of both trading platforms. REGULATION Capital.com is a regulated broker. Capital.com Group has offices in the UK, Cyprus and Australia. It is authorised and regulated by the Financial Conduct Authority (FCA), the Cyprus Securities and Exchange Commission (CySEC), and the Australian Securities and Investments Commission (ASIC), respectively. AWARDS Capital.com is a multi-award-winning* online broker that is revolutionising trading. The company offers investors access to global markets. It is a leading provider of leveraged products in the UK based on overall customer satisfaction. Capital.com has been awarded Best Platform for Supporting New Investors at the 2022 Investors' Chronicle Investment Awards According to Investment Trends 2021 UK Leverage Trading Report, Capital.com customers got the highest customer satisfaction with the mobile platform/app, educational materials/programs, and overall customer satisfaction. Capital.com was considered Most Transparent Brokerage Service Provider 2020 (The European), Best Online Trading Platform 2020 (Shares Magazine), and Best Forex Trading App 2020 (UK Forex Awards) categories. ---------------------------------------------------------------------- Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk. Please refer to our Risk Disclosure Statement. Crypto Derivatives are not available to Retail clients registered with Capital Com (UK) Ltd. The value of shares and ETFs bought through a share dealing account can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results. Capital Com (UK) Limited (“CCUK”) is registered in England and Wales with company registration number 10506220. CCUK is authorised and regulated by the Financial Conduct Authority (“FCA”), under registration number 793714. Capital Com Australia Limited (ABN 47 625 601 489) is a company registered in Australia and regulated by the Australian Securities and Investments Commission (ASIC) under AFSL 513393. Refer to our Product Disclosure Statement. Capital Com SV Investments Limited is registered in Cyprus and regulated by Cyprus Securities and Exchange Commission (CySEC) under licence number 319/17. Capital Com Online Investments Ltd. is a company incorporated in the Bahamas with registration number 209236B, and authorised by the SCB under licence number SIA/F245.
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