78
good
Capital One Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
1440 Reports
1440 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
497 Reports
497 Reports
User Feedback
26%
iOS
497 Reports
497 Reports
74%
Android
1440 Reports
1440 Reports
Capital One Mobile - Latest Quality Issues
iOS
Mar 31, 2025
Won’t let me open a checking account
I been a great customer yet am not getting proper customer service
iOS
Mar 31, 2025
Outdated logo
Cap One removed the new logo
iOS
Mar 31, 2025
Not happy
I've had nothing but trouble logging in. I also made a payments of$139.00 and haven't seen it or been notified of it
iOS
Mar 31, 2025
Auto pay
I've set auto pay up three different times. It has yet to work for any period of time and I begin getting fees. It's a scam.
iOS
Apr 1, 2025
Scammers and thieves
Capital one shut off my card without notifying me all this was because my back account wish another bank was frozen due to a long check capital 1 told me that after I make the minimum payment due my card would be back up and operational this was not the case the took my 1,400 dollar payment and kept my account restricted mind you they did this without even notifying me that my account was even shut off and after a couple phone calls one with a nasty woman that threatened to hang the phone up just because I was trying to send the proof my checking account was frozen to hopefully unrestricted my account if you get capital one better pray your account doesn't get frozen they'll take you money and turn off your account
iOS
Apr 1, 2025
Lies on Interest Rates
I'm sorry but why is there a charge for $49 additional added onto my monthly bill? You guys as a company lied about low interest rates etc…
Android
Apr 1, 2025
my debit account holding my balance for a long time before I can use it
Android
Apr 2, 2025
page with zelle transaction details can't do screenshot or share !
Android
Apr 2, 2025
According to me I have an account, the credit bureau reflects it to me but they say that I do not have an account that Barbaro
Capital One Mobile - Product Description
What’s on the Capital One Mobile app? All of your accounts, and so much more. Whether you’re out in the world or feeling right at home, you can manage your money with ease: - View balances and export statements - Pay bills and take care of loans - Check in on your credit with CreditWise - Activate a credit or debit card when you need it - Redeem rewards on the go - Send and receive money with friends and family using Zelle® With the Capital One Mobile app, you can ... - Stay informed when you enable alerts and purchase notifications - See everything that happens on your card with detailed transactions - Instantly lock your credit or debit card from anywhere - Get answers from Eno, your Capital One assistant Download the app for better banking with Capital One. Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.
All intellectual property rights, including trademarks and word marks, are the property of respective owners