73
good
Capitec Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
99%
Android
1768 Reports
1768 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
21 Reports
21 Reports
User Feedback
1%
iOS
21 Reports
21 Reports
99%
Android
1768 Reports
1768 Reports
Capitec Bank - Latest Quality Issues
Android
Apr 1, 2025
i cant give it 1 stars because it seems to work for about a day then it doesnt work anymore.
Android
Apr 1, 2025
always needs to be updated
Android
Apr 1, 2025
very bad 👎 doesn't open disabled allday
Android
Apr 1, 2025
slow to update
Android
Apr 2, 2025
the app keeps on stopping
Android
Apr 2, 2025
The financial security of this app is completely disappointing.. we should be able to confirm every amount that leaves our account such as subscriptions because of scams and such, reverse even payments.
Android
Apr 2, 2025
the selfie verification doesn't work.it keeps saying home affairs can't verify my photo . What's the use off this app then.
Android
Apr 2, 2025
I try to stop debit of clientele but app say you cannot stop it. why? ( that is most reason of change bank to another, give us a rights to stop debit orders.
Android
Apr 2, 2025
make it possible to report fraud on the app, and the app no longer sends notifications when i buy or recieve money no app notifications at all unless my card declines i have set my account notifications to in app
Capitec Bank - Product Description
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report. The Capitec Bank app is secure, easy to use and you pay no data charges on most of the major SA networks when using the app. We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket. Transact • Open a Capitec account simply by taking a few selfies and scanning your ID • Get your card delivered to your door at a fee, or collect it at a branch for free • Reset your forgotten Remote app PIN without visiting a branch • Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities • Scan to pay all the major QR codes straight from the app • Get free transaction updates with in-app Money In/Money Out messages • Keep track of how you're spending your money • Send cash to friends and family to collect at selected retailers and Capitec ATMs • Update your card withdrawal and purchase limits • Manage contactless card transactions by turning tap to pay on and off • Update your tap to pay limit • Stop lost or stolen cards immediately • Manage your debit orders and DebiCheck mandates • Email electronically stamped statements • Pay people and accounts • Make immediate payments to other banks in SA • Pay DStv, SARS eFiling or TV Licence immediately • Pay Capitec clients using only their verified cellphone numbers • Buy prepaid electricity, airtime, data and SMS bundles • Manage your Internet banking by turning it on and off Save • Open, personalise and manage 4 additional savings plans • Fix your savings plans to earn higher interest Insure • Get a free estimate on the app • Get your funeral plan and manage it 24/7 Credit • Get a free personalised credit estimate • Manage your credit on the app Once you've registered and activated the app, remember to keep your: • Remote PlN secret • Cellphone safe and in your possession at all times
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