73
good

Capitec Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Finance
Work at Capitec Bank? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Capitec Bank? Unlock additional insights
Android unitQ Score
Android User Feedback
97%
Android
539 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
14 Reports
User Feedback
3%
iOS
14 Reports
97%
Android
539 Reports
Capitec Bank - Latest Quality Issues
Android
Feb 28, 2025
Why would you remove the total spent on data per year? Please bring it back. Capitec Business app is BS 👎🏽 not user friendly.
Android
Feb 28, 2025
Very bad experience with this app. Every day it's difficult to log in.
Android
Feb 28, 2025
The fact that they say get the app so you don't have to visit your branch....but when I put my details, it says visit the nearest bank
Android
Feb 28, 2025
This definitely has the potential to be a great banking app, but suffers from two major issues at the time of writing. Firstly, it is surprisingly unstable, and will frequently crash randomly with no error message. Secondly, it will completely ignore your marketing consent settings and spam you with unhelpful notifications such as "Make us your main bank, pretty please?" The only way to fix this is to block notifications entirely.
Android
Feb 28, 2025
I cant access my app and I can't download the new version
Android
Feb 28, 2025
When am about to download the app, it say this App wont work in your phone and my pbone is Sumsung. Help please
Android
Feb 28, 2025
Capitec took almost R100 i didn't know that my online transaction limit was 1 rand, i didn't know about the exceeded limit I was told by the lady working in the bank only asked what should I put for swipe and withdrawal not for online purchase so now this apparently my problem and I wouldn't be refunded my money back cause I didn't know anything it's my first time having an account in capitec💔
Android
Feb 28, 2025
Two days now I can't Open My App , I have updated my Phone and The App But nothing Is changing
Android
Feb 28, 2025
Very poor .....I've been trying to use my ap from this Morning it not working ....the. I went to galleria capitec they didn't help me they say ....they didn't give me a valid reason
Capitec Bank - Product Description
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report. 

The Capitec Bank app is secure, easy to use and you pay no data charges on most of the major SA networks when using the app.

We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket.

Transact

• Open a Capitec account simply by taking a few selfies and scanning your ID
• Get your card delivered to your door at a fee, or collect it at a branch for free
• Reset your forgotten Remote app PIN without visiting a branch
• Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities
• Scan to pay all the major QR codes straight from the app
• Get free transaction updates with in-app Money In/Money Out messages
• Keep track of how you're spending your money
• Send cash to friends and family to collect at selected retailers and Capitec ATMs
• Update your card withdrawal and purchase limits
• Manage contactless card transactions by turning tap to pay on and off
• Update your tap to pay limit
• Stop lost or stolen cards immediately
• Manage your debit orders and DebiCheck mandates
• Email electronically stamped statements
• Pay people and accounts
• Make immediate payments to other banks in SA
• Pay DStv, SARS eFiling or TV Licence immediately
• Pay Capitec clients using only their verified cellphone numbers
• Buy prepaid electricity, airtime, data and SMS bundles
• Manage your Internet banking by turning it on and off

Save

• Open, personalise and manage 4 additional savings plans
• Fix your savings plans to earn higher interest

Insure

• Get a free estimate on the app
• Get your funeral plan and manage it 24/7

Credit

• Get a free personalised credit estimate
• Manage your credit on the app

Once you've registered and activated the app, remember to keep your:

• Remote PlN secret
• Cellphone safe and in your possession at all times
Want to improve your unitQ Score by 20% within 30 days?
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