69
fair
Capitec Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
98%
Android
598 Reports
598 Reports
iOS unitQ Score
iOS User Feedback
2%
iOS
10 Reports
10 Reports
User Feedback
2%
iOS
10 Reports
10 Reports
98%
Android
598 Reports
598 Reports
Capitec Bank - Latest Quality Issues
Android
Jan 28, 2025
Great app, but now i have a new phone and i can't sign in on the app it keeps saying try again
Android
Jan 28, 2025
take too long to process id selfie-many scammers got access to main account.Looking forward to give capitec app a zero (0)🤔😬👎👎👎🤛🤛🤛💪Even The Banks Got Scammed
Android
Jan 28, 2025
The functions are not all available and to be able to correct things is difficult. The personal banking app has a lot more functions but the business app is way behind and outdated
Android
Jan 28, 2025
App doesn't want me to sign in my account
Android
Jan 28, 2025
Great and simpel app to work from. Just very bad service from a bank. Never though i would see the "inovative" and "tech" smart bank work totally backwords. Limiting buying Crypto currencies and stating on their apps they do not allow betting and purchase of cryptos but they let you play lotto. Nah Capitec Bank get your facts and priorities straight. Just because you are behind all the rest always does not mean the rest of us have to be.
Android
Jan 28, 2025
This app is acting up when I want to use it seriously it won't open
Android
Jan 28, 2025
It doesn't want to update when I want to update it
Android
Jan 29, 2025
Apperantly I put a wrong pin in , now I'm trying to follow your to rectify it buf it's not working, isn't there a user friendly wayi
Android
Jan 29, 2025
It is so frustrating that I can no longer purchase the lotto through the Ithuba App because It looks like Capitec Bank cannot transfer money electronically to the Ithuba account anymore. I am now forced to create a different bank account to be able to buy lotto tickets directly through Ithuba app.
Capitec Bank - Product Description
Do all your banking with SA's Best Digital Bank as rated in the SITEisfaction 2021 report. The Capitec Bank app is secure, easy to use and you pay no data charges on most of the major SA networks when using the app. We've cut the cost of banking by using innovative technology. This means lower transaction fees when you use our app – putting the value back in your pocket. Transact • Open a Capitec account simply by taking a few selfies and scanning your ID • Get your card delivered to your door at a fee, or collect it at a branch for free • Reset your forgotten Remote app PIN without visiting a branch • Buy and sell shares and save 20% on brokerage fees across all trades with EasyEquities • Scan to pay all the major QR codes straight from the app • Get free transaction updates with in-app Money In/Money Out messages • Keep track of how you're spending your money • Send cash to friends and family to collect at selected retailers and Capitec ATMs • Update your card withdrawal and purchase limits • Manage contactless card transactions by turning tap to pay on and off • Update your tap to pay limit • Stop lost or stolen cards immediately • Manage your debit orders and DebiCheck mandates • Email electronically stamped statements • Pay people and accounts • Make immediate payments to other banks in SA • Pay DStv, SARS eFiling or TV Licence immediately • Pay Capitec clients using only their verified cellphone numbers • Buy prepaid electricity, airtime, data and SMS bundles • Manage your Internet banking by turning it on and off Save • Open, personalise and manage 4 additional savings plans • Fix your savings plans to earn higher interest Insure • Get a free estimate on the app • Get your funeral plan and manage it 24/7 Credit • Get a free personalised credit estimate • Manage your credit on the app Once you've registered and activated the app, remember to keep your: • Remote PlN secret • Cellphone safe and in your possession at all times
All intellectual property rights, including trademarks and word marks, are the property of respective owners