Quality degradation at Carbon: Mobile Banking & Loans  
Users report higher volume of Quality Issues than usual
43
poor

Carbon: Mobile Banking & Loans | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
165 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
22 Reports
User Feedback
12%
iOS
22 Reports
88%
Android
165 Reports
Carbon: Mobile Banking & Loans - Latest Quality Issues
iOS
Feb 28, 2025
This app is very useless
A very useless app who like to steal or lie to their customer
Android
Feb 28, 2025
scam after they ask me for 500 they collected my 1k and I still don't get anyloan🤦‍♀️ return back my funds
Android
Feb 28, 2025
Useless app charging someone on loan but wont still offer d loan. 500 naira deduction for nothing. So useless and greedy team
Android
Feb 28, 2025
bad loan. you don't offer any loan.
Android
Feb 28, 2025
requesting for 500 for application fee is a turn off
Android
Feb 28, 2025
Very stupid app Just keep bring upgrade Still yet not working Have changed Gmail more than 4 times
Android
Mar 1, 2025
Hello, I am a new user of this app. Something is wrong with your app system. I have sent my address details and yet I am still not allowed to make use of the app. Please fix it.
Android
Mar 1, 2025
They don't have good softwares,the app software is very bad especially when it's comes to upgrading levels or tiers.
Android
Mar 2, 2025
This app shd be suspended, reported. loan of 250 with huge interest of repayment 450. Its that not killing with approved pass interest rate. expect your principal as you wont get the intesrest which is against the cbn policy. Guys be xareful with carbon. Thanks
Carbon: Mobile Banking & Loans - Product Description
Access a variety of banking services, from high-interest savings to instant short-term loans for your urgent needs. Open a Carbon bank account in minutes and start living a better financial lifestyle. 
 
SPECIAL FEATURES
* Get loans ranging from ₦1,500 to ₦1m(Nigeria)
* Make repayments over a maximum of 64 weeks.
* Interest ranges from 1.75% - 30%, with an equivalent monthly interest rate of 1 - 21%.
* Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs.
Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000.
Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs.
Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000.
* Flexible tenors from 1 month to 6 months with the ability to make early repayments at any point in the tenor.
 
SEND MONEY FOR FREE 
Transfer funds to any bank at no extra cost, 30 times a month. It’s the highest around and our customers save N1,500 on transfer charges every month.
 
SAVE WITH HIGH INTEREST 
Don’t just keep your money in the bank. Create a savings plan and start earning up to 15% interest on your funds when it’s time to withdraw.
 
SHOP NOW, PAY OVER TIME
Buy items you love and need the most and pay in small, equal installments, at 0% interest.
 
RECEIVE CASHBACK ON LOANS 
Apply for up to N1 million and receive funds in your account within minutes. You also get up to 30% cashback on your interest when you pay in time.
 
GET A CARD YOU CONTROL 
The Carbon Visa card is your passport to freedom and security. Spend as you please on both online and offline channels. Freeze your account from anywhere if you notice irregular behavior. Set spending limits across channels.
 
SAY GOODBYE TO QUEUES 
Request a Visa card with just the tap of a button on your Carbon app and it would be delivered to your doorstep anywhere in the country.
 
INSTANT REVERSALS 
No panicking with a Carbon bank account. Receive instant reversals whenever transactions don’t complete.

GET IN TOUCH! 
Carbon (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. We’d love to hear from you!
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