53
fair
Carbon: Mobile Banking & Loans | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
80%
Android
120 Reports
120 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
30 Reports
30 Reports
User Feedback
20%
iOS
30 Reports
30 Reports
80%
Android
120 Reports
120 Reports
Carbon: Mobile Banking & Loans - Latest Quality Issues
iOS
Dec 13, 2024
Don’t use the bank please
This app is totally rubbish they locked my account with my money and said I should provide my bvn I tried to do so but they said my bvn is incorrect and I've been using the same bvn since 2019
Android
Dec 13, 2024
i can't move pass kyc level 1 because when i enter my NIN it keeps telling me that it is not correct
iOS
Dec 13, 2024
Scam
Shame on this bank, they will debit your account to apply for a loan. Poor bank😡
Android
Dec 13, 2024
I'm unable to verify my email...why please do something about it
iOS
Dec 13, 2024
Can’t sign up
I've been trying to sign up to this app but it's not working. After filling my information boxes, the “continue” button remains inactive all the time. It's just a decoration button. Why keep and app people can't sign up and use????
iOS
Dec 14, 2024
Bad app
I hate you guys, You guys are bunch of stupid idiots,why open an app that is not doing what it is opened for eh 😡😡😡very bad app
iOS
Dec 15, 2024
Why
After taking a non refundable money of 500 U didn't approve my loan nd didn't give me a reason why u didn't…. So in terms of emergency carbon don't qualify huh? Once bitten twice shy
iOS
Dec 16, 2024
Your customer service are not active
Your
iOS
Dec 18, 2024
The most rubbish and time wasting app ever
You guys deserve zero star because tell me why I'm trying to register on the app and after inputting my phone number, you will ask for update and stupidly take me back to the form again. I've been going back and forth for the last 10 mins. If you guys are not serious, SHUT THE APP DOWN! And stop wasting peoples time. Rubbish!!!
Carbon: Mobile Banking & Loans - Product Description
Access a variety of banking services, from high-interest savings to instant short-term loans for your urgent needs. Open a Carbon bank account in minutes and start living a better financial lifestyle. SPECIAL FEATURES * Get loans ranging from ₦1,500 to ₦1m(Nigeria) * Make repayments over a maximum of 64 weeks. * Interest ranges from 1.75% - 30%, with an equivalent monthly interest rate of 1 - 21%. * Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs. Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000. Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs. Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000. * Flexible tenors from 1 month to 6 months with the ability to make early repayments at any point in the tenor. SEND MONEY FOR FREE Transfer funds to any bank at no extra cost, 30 times a month. It’s the highest around and our customers save N1,500 on transfer charges every month. SAVE WITH HIGH INTEREST Don’t just keep your money in the bank. Create a savings plan and start earning up to 15% interest on your funds when it’s time to withdraw. SHOP NOW, PAY OVER TIME Buy items you love and need the most and pay in small, equal installments, at 0% interest. RECEIVE CASHBACK ON LOANS Apply for up to N1 million and receive funds in your account within minutes. You also get up to 30% cashback on your interest when you pay in time. GET A CARD YOU CONTROL The Carbon Visa card is your passport to freedom and security. Spend as you please on both online and offline channels. Freeze your account from anywhere if you notice irregular behavior. Set spending limits across channels. SAY GOODBYE TO QUEUES Request a Visa card with just the tap of a button on your Carbon app and it would be delivered to your doorstep anywhere in the country. INSTANT REVERSALS No panicking with a Carbon bank account. Receive instant reversals whenever transactions don’t complete. GET IN TOUCH! Carbon (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. We’d love to hear from you!
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