79
good
CareCredit Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
48%
Android
83 Reports
83 Reports
iOS unitQ Score
iOS User Feedback
52%
iOS
89 Reports
89 Reports
User Feedback
52%
iOS
89 Reports
89 Reports
48%
Android
83 Reports
83 Reports
CareCredit Mobile - Latest Quality Issues
Android
Nov 10, 2024
The app is horrible, the company is horrible, the "live chat " feature is a joke,and when you're done with your completely unsatisfactory experience and try to submit your answers to their survey about your miserable experience, they won't accept it. Never using the Care Credit card again, and obviously uninstalling the app.
Android
Nov 11, 2024
Terrible app lacks many options very poor interface
Android
Nov 12, 2024
This app was great the first time I used it. After that, it gliches, won't let you long in even after changing your password 10 times,yes 10 times, and the customer service is horrible, telling me to try again there is nothing they can do. Would not recommend this app or company.
iOS
Nov 12, 2024
Huge LOAN DO NOT GET THIS CREDIT!!!
I always pay for my monthly then after 6 months you gonna charge huge amount and the monthly. The monthly is 40+ after 6 months is gonna be 400+$ so if I were you don't do it.
Android
Nov 13, 2024
If you use CareCredit that interest APR is way too high you be paying over 8 years to get paid off do not use this company
Android
Nov 14, 2024
The app never seems to work anymore. I have to log on through the website to view my account and pay. The app always says it's unable to process my request when I try to log on.
iOS
Nov 14, 2024
Can’t access my statement !!
You need a “Access Statement” on this app. All it lets us do is make a payment. We need to be able to see out statement also please
iOS
Nov 15, 2024
Line of credit
By far the worst card ever. They give anyone credit and options to pay off with no interest and I used that to my advantage but where a good card will raise a limit to make interest off you this company will close you out. Good credit builder if you use the no interest payments but no special perks with them.
Android
Nov 15, 2024
First couple of times of using this app was great. After that It has been saying that I've been putting in the wrong info to login. The first time I thought I forgot the password but nope. I repeatly having to change my password just to login. I know I'm not putting in the wrong info either because I have it written down and enter each character carefully. Even the fingerprint scan says it's wrong. It's better to just use the website.
CareCredit Mobile - Product Description
Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as: Easy Set-Up and Login Access • Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started. • Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time. Secure Digital Card Access • Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card. • Your CareCredit digital card can be used for purchases within the network of enrolled providers. Convenient Account Management • View your CareCredit statements and manage your statement delivery preferences 24/7. • Make monthly payments to your CareCredit account. • Always know where your account stands. Check your balance and credit limit anytime, anywhere. • View your promotional purchase details, transaction & payment history. • Make payments directly to your doctor or healthcare provider with CareCredit. Find a Location • Search for providers, partners, and retail locations that accept the CareCredit credit card. • Save and quickly access your favorite locations. • Use the map view to explore nearby CareCredit Network locations and get directions. Stay Informed • Set custom notifications to remind you about payments and changes to your account. • Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center. Learn More: https://www.carecredit.com/app
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