77
good

CareCredit Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
56%
Android
88 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
68 Reports
User Feedback
44%
iOS
68 Reports
56%
Android
88 Reports
CareCredit Mobile - Latest Quality Issues
iOS
Feb 15, 2025
Awful app
Barely functions, changes bank accounts to pull from even if you set a different one, it's fine if you only have one single bank account you intend to pay with. Otherwise be ready for $30 to hit your account on top of what you have to pay
Android
Feb 15, 2025
I enjoy the app and being able to view and manage my promo purchases/activity and card from here. My ONLY issue & why I'm not giving it a 5 is that I cannot manage my auto pay from the app directly. I have to go to the full site to manage it or call the customer service line. Otherwise - super helpful!
Android
Feb 15, 2025
I absolutely hate this credit card company. They sell your number to other companies. You will receive several times a day of spam calls. It is absolutely annoying and disgusting practice.
Android
Feb 16, 2025
Keep getting these dumb "get mobile with coco" messages. They can't be opened properly or blocked. Very annoying
Android
Feb 17, 2025
So many fees, unable to have autopay, fee for missing 1 day, not worth it get your pet care somewhere else.
Android
Feb 18, 2025
App hasn't worked in months to make payments. It sends you to the website which also doesn't work now. It says they are having technical difficulties for weeks now! How can I make my payments? Worst app & website ever!
iOS
Feb 18, 2025
Does not save login information
Having a huge issue with my login information. Im trying to login through the app and it does not allow me. Before i had ti switch my password everytime i wanted to login and now its just not letting login.
iOS
Feb 19, 2025
Won’t let me login
i've never had a problem with the app until today I tried logging in and it is saying it can't service my account. I truly love CareCredit it helps with my pets medical bills as well as my own.
Android
Feb 19, 2025
Constantly has issues with login and I get hit with late fees because of it. Garbage app.
CareCredit Mobile - Product Description
Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as:

Easy Set-Up and Login Access 
• Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started. 
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time. 

Secure Digital Card Access 
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Your CareCredit digital card can be used for purchases within the network of enrolled providers.

Convenient Account Management 
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.

Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view to explore nearby CareCredit Network locations and get directions.

Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center.

Learn More: https://www.carecredit.com/app
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