good

CareCredit Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

3 Points Past 30 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

51%

Android
85 Reports

iOS unitQ Score

iOS User Feedback

49%

iOS
82 Reports

User Feedback

49%

iOS
82 Reports

51%

Android
85 Reports

CareCredit Mobile - Latest Quality Issues

Android

Mar 26, 2025

This app refuses to log me in. I keep getting a "we are unable to complete your request at this time. please try again later" message every single time. I can log in just fine on the website, but this app sucks.

Android

Mar 26, 2025

I've been very happy with this company, there is NO way to turn autopay on in the app though. Very frustrating

Android

Mar 27, 2025

The app would be more convenient if it worked more often. Most times it seems like the server is down and I am unable to actually login.

Android

Mar 28, 2025

paid off never again high interest rates

iOS

Mar 28, 2025

This doesn’t work

This app is useless , doesn't work properly. It's glitchy

Android

Mar 29, 2025

terrible app, terrible company, terrible customer service. I'd give zero stars if I could. do not trust this app or company.

Android

Mar 31, 2025

Company is a scam. They changed my limit without notice which screwed me over big time when I had to take my cat to the vet, even though I was on time with payments. Everytime it seems like I'm making good on paying my balance, they had some bogus charge to keep me in the hole. As soon as I can figure out how to completely pay them off, I'm closing this Godforsaken account for good and NEVER GOING BACK!

iOS

Mar 31, 2025

Crashes and kicks me out

Every time I try to pay my health care bill, it kicks me completely out of app, for a basic app, assumed it would work better for the health care industry

Android

Apr 1, 2025

won't let me log in but the website works for me

CareCredit Mobile - Product Description

Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as:

Easy Set-Up and Login Access
• Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started.
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time.

Secure Digital Card Access
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Your CareCredit digital card can be used for purchases within the network of enrolled providers.

Convenient Account Management
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.

Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view to explore nearby CareCredit Network locations and get directions.

Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center.

Learn More: https://www.carecredit.com/app

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