80
good
CareCredit Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
93 Reports
93 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
63 Reports
63 Reports
User Feedback
40%
iOS
63 Reports
63 Reports
60%
Android
93 Reports
93 Reports
CareCredit Mobile - Latest Quality Issues
Android
Dec 12, 2024
Terrible app. App hasnt worked in almost a month. Checked for update but none exists. Why have an app if you are forced to use the website to make payments or check balances?
Android
Dec 12, 2024
Unable to complete the request, unable to log in 95% of the time
iOS
Dec 12, 2024
Too many unnecessary messages, or I would’ve given this a five star review.
Cut back on the messages and I would give you a five star review.
Android
Dec 14, 2024
The app is very basic. The app won't let screenshots of my payments for my records happen. Once the payment is no longer pending, it only shows the email address, not the debit account it accessed the payment from. The confirmation number doesn't help much with that.
Android
Dec 17, 2024
The app is fine when it's working but it hasn't been working for about a month. It just keeps saying unable to complete it request when I go to log in.
Android
Dec 17, 2024
Impossible to pay off. Good luck if you signed up for this.
iOS
Dec 18, 2024
Unbelievably POOR CUSTOMER SERVICE
I've had my account longer than their “tech” and customer service employees have had their jobs, and yet they're arguing the FACT that I've had “x” user name and password for YEARS. Most likely dealing with Gen Z who think they know everything. They have too many apps that don't work. I have had my user name and password SAVED IN MY PHONE & their new app ruined everything. The geniuses working there argued that I've had a different user name, when I can PROVE otherwise. Try hiring COMPETENT employees who actually LISTEN.
iOS
Dec 18, 2024
Blah
I have an old iPhone the 8+ and it never keeps my fingerprint enabled! So tired of doing it over and over again! Fix it!
Android
Dec 19, 2024
This app is not compatible with my phone. I have a Samsung Galaxy Note 9. How is this app not compatible???
CareCredit Mobile - Product Description
Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as: Easy Set-Up and Login Access • Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started. • Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time. Secure Digital Card Access • Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card. • Your CareCredit digital card can be used for purchases within the network of enrolled providers. Convenient Account Management • View your CareCredit statements and manage your statement delivery preferences 24/7. • Make monthly payments to your CareCredit account. • Always know where your account stands. Check your balance and credit limit anytime, anywhere. • View your promotional purchase details, transaction & payment history. • Make payments directly to your doctor or healthcare provider with CareCredit. Find a Location • Search for providers, partners, and retail locations that accept the CareCredit credit card. • Save and quickly access your favorite locations. • Use the map view to explore nearby CareCredit Network locations and get directions. Stay Informed • Set custom notifications to remind you about payments and changes to your account. • Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center. Learn More: https://www.carecredit.com/app
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