64
fair
CARFAX Car Care | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
52 Reports
52 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
25 Reports
25 Reports
User Feedback
32%
iOS
25 Reports
25 Reports
68%
Android
52 Reports
52 Reports
CARFAX Car Care - Latest Quality Issues
iOS
Mar 25, 2025
No classic car VIN support
Even if your tags are legal and valid, CarFax will claim there is no VIN in the database because they don't like the format. An EASY software fix prevents older vehicles from being loaded and tracked. I guess older vehicles don't generate money for CarFax. 3/2025 update: still unsupported 9/2023 update: still unsupported
Android
Mar 26, 2025
Great app if it wasn't full of bugs. Can't submit a shop review or app crashes. Maintenance intervals are listed under schedule that are not accompanied by the same interval selection under services to be able to mark complete. The ability to add tire brand and info does not work other than the tire size field. It will not let you change the selected vehicle picture once selected as well as several other bugs. The concept of this app is great however the developer(s) need to fix it.
iOS
Mar 27, 2025
Used to be good
This app used to be great until they started censoring the VIN, now I have to individually go walk around and look at the VIN myself if I want to report it to a service center. It's so annoying and VERY inconvenient and defeats the purpose of the app as it used to be very easy to do this by just copy and pasting it from the glovebox and sending it to the service advisor.
iOS
Mar 27, 2025
“Bug Fixes and Improvements”
Thank you for updating the app and fixing the bugs. I also appreciate you removing features and the removing the ability to see the VIN number in the glovebox. Great way to ruin a great app.
iOS
Mar 27, 2025
Excessive Incorrect Reminders
Starts reminding for a 60K mile service at 55,[address]an average of 2,500 per year. Then when you try to correct the estimated mileage they still keep overestimating and incorrectly changing the current odometer.
iOS
Mar 27, 2025
No visible VIN ?
It used to be much more better !!! Anytime I could check my vehicles VIN, but after update it's not available anymore !!! What else are you going to remove next time ??? Why you remove option to see FULL VIN in the glovebox ??? Please bring back FULL VIN to glovebox !!!
iOS
Mar 27, 2025
Why removing the ability to copy the vin number and hide that number
The one reason I was using this app was for that to be accessible easily and rapidly besides the fuel tracker.
iOS
Mar 30, 2025
LOVED but not working
I'm getting errors when trying to upload a receipt.
iOS
Mar 31, 2025
Love the app..when it works
This app is great but over the last few months the viewing attachments (receipts that I uploaded to records) would not work. Today I'm trying to “scan to pdf” and it won't work. I get errors. I deleted the app and reinstalled, same thing. Also, with scan to pdf there needs to be a UI update…I'm don't scanning but unsure how to edit “photo mode”. Very confusing for users.
CARFAX Car Care - Product Description
Track maintenance and repairs performed on your vehicle with the free CARFAX Car Care app! Find all your vehicle information in one place and get reminders when it’s time for service. Join 30 million+ drivers using CARFAX Car Care and benefit from: A CUSTOMIZED DASHBOARD Know when your car is due for service work on oil, tires, filters and inspections. Plus, view your car’s estimated value. SERVICE ALERTS View your car’s service history and get alerted when it’s time for maintenance work. REPAIR COST ESTIMATES Find out how much you should expect to pay for maintenance and repairs. TRUSTED SERVICE CENTERS Check out verified ratings and reviews of auto shops in your area. SAFETY RECALLS Get notified if a recall is issued on your vehicle. MILEAGE & FUEL TRACKING Update your car’s odometer reading and start tracking its fuel efficiency.
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