83
good

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Shopping
Work at CarGurus? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at CarGurus? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
207 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
35 Reports
User Feedback
14%
iOS
35 Reports
86%
Android
207 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Jan 22, 2025
Not satisfied!
Android
Jan 23, 2025
Great App/Great Website but it's worthless because the data is all wrong. Wasted an hour and set up an appointment at a dealership - only all the features it mentioned weren't included. The dealer's listing was right; CarGuru was wrong. I checked all the other cars on my list too against the dealer's websites and they were all wrong in some key way.
Android
Jan 24, 2025
The app was great but now it de serves less than 1 star. The app freezes and cant sort the results. I my change my rating if you correct soon.
Android
Jan 25, 2025
The app is great but whats with the cookies page that pops out for every add ?!?
Android
Jan 25, 2025
Please do not use [name] motors limited on this website. They are scammers. They sold me a car repaired with tape and screws, with a full year MOT. My car is a [number] car, so never expected Halfords to tell me this a few weeks later. I am trying to get my money back but just getting lied to all the time. Red flag to you all.
Android
Jan 26, 2025
Not compatiible with my android tablet, whaaaat??
Android
Jan 28, 2025
In general I like this app more over [name] app for many reasons - better search, price history, ratings, absence of a brands that have zero vehicles and many other... But all of that is when the CarGurus app is actually working. Most of my attempts to open it on Pixel 9 Pro end up with hanging forever logo screen.
Android
Jan 29, 2025
I asked for some photos of the interior of the car and have still not received them. I thought I'd have been driving the car by now.
Android
Jan 29, 2025
App takes forever to start up
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
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