75
good

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Shopping
Work at CarGurus? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at CarGurus? Unlock additional insights
Android unitQ Score
Android User Feedback
83%
Android
177 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
37 Reports
User Feedback
17%
iOS
37 Reports
83%
Android
177 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Mar 26, 2025
Hard to navigate
Android
Mar 26, 2025
Can't save searches anymore.
Android
Mar 26, 2025
Latest update is a total failure! When you click on a vehicle, NOTHING COMES UP. Hint to devs: Test your updates PROPERLY before releasing them! This is amateur-level BS.
Android
Mar 26, 2025
Buggy. Clicking onto a cargurs result from a Google search causes an annoying bug to occur where the search function from car gurus ceases to work in a normal fashion. Clicking on a car gurus affiliated ad from other platforms also disable the app for some reason, and the only way to make it work is to re-download the app.
iOS
Mar 27, 2025
Good app
Good app. But many times while scrolling, by accident i do scroll right. And have to redo everything. That part is very annoying
Android
Mar 27, 2025
lots of fake listings and no crack down. Be careful
Android
Mar 27, 2025
terrible experience w APP. multiple issues w login, saved vehicles, and overall UX. I had to re-enter vehicle to sell my car 6x and it still doesn't show in APP or desktop version. also, desktop version offers no way to upload pictures of car. whole process was clunky and crash prone on an updated APP and [name]
iOS
Mar 27, 2025
Bugs
There's been so many bugs as of lately :( I finally get price changes under the tab price drops but every time I click on it it says looks like it's gone which I know is not the case.
iOS
Mar 28, 2025
Useless
This app is not good on my iPhone XR. Too quirky… won't allow entering data.
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
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