80
good

CarGurus: Used & New Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
179 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
38 Reports
User Feedback
18%
iOS
38 Reports
82%
Android
179 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Feb 22, 2025
App won't open. Just keeps loading loading loading
Android
Feb 22, 2025
Not easy when you are not looking for a particular model, wrong to know what you want or check garage by [name] not too much this application
Android
Feb 24, 2025
Another update messed up the app again. It was better when you can press the heart to save the search. Why do they always update the app and after the update some other thing affects another function. Please don't fix the wheel. Keep it simple. Please fix this issue!🤦‍♂️
Android
Feb 24, 2025
I purchased a [number] Ford Escape the e-check was on. The salesman was honest about what the light was. The problem was the place I bought it from didn't have an affiliate repair shop nor a place where I could get a discount on repairs by mentioning their name smh. Buying vehicles from places that fix their vehicles are always the best; even if I fix my own
Android
Feb 24, 2025
The notifications don't match what you open up to check. It will say 6 new listing's and then open up to different information. Kind of annoying. It's just trying to get you to use the app, but it's not actually showing you what you wanted to know.
Android
Feb 25, 2025
I'm finding it hard to apply the filters to find the car that I want. They're easy to get to, and I can see financing estimates. I can also see the number of cars available that match the filters, but I haven't been able to see the listing of those cars. Very disappointing 😞
iOS
Feb 26, 2025
Personalized rates
The app will not let you view personalized rates anymore.
Android
Feb 27, 2025
Very buggy.
Android
Feb 28, 2025
Doesn't have the option to sell your car on it and to make your adv
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too.

DATA-DRIVEN DEAL RATINGS:
Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal.

VALUABLE INSIGHTS:
Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary.

GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: 
We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. 

FINANCE IN ADVANCE*: 
Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.*

SELL YOUR CAR:
Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. 

*Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
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