68
fair
Carnival HUB | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
869 Reports
869 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
750 Reports
750 Reports
User Feedback
46%
iOS
750 Reports
750 Reports
54%
Android
869 Reports
869 Reports
Carnival HUB - Latest Quality Issues
iOS
Dec 17, 2024
Breeze App Review
We had trouble staying connected not all our party would get the messages
Android
Dec 18, 2024
App is good for what's happening on the ship. However, the WiFi kept disconnecting, and the chat feature would work off and on
iOS
Dec 18, 2024
Problem with food reservations and ordering room service.
We had room reservation issues at main dining room. I have issues with my knees and can't sit in a regular chair. The staff was very nice and helpful and said they imputed the information on the reservation program so any future reservations would be at a bench or booth. That never did happen. We finally changed from anytime seating to set time and seating as soon as the dining room opened to guarantee a bench chair. Room service in the morning was unable to order on the app. We loved the people and the cruise. Planning to cruise with them again soon!
Android
Dec 18, 2024
Kept getting kicked off Internet
Android
Dec 18, 2024
Pretty good app. Carnival needs to add things like important captain announcements that you can't hear on the ship !
Android
Dec 18, 2024
need to have ship location on app
Android
Dec 19, 2024
It was very useful. I got so see all the happenings. The only thing I didn't like was the communication between those in my group (and we paid for it) and between the new people I met on the cruise. If I didn't log out and log back on, it wouldn't tell me I had new messages. If I just moved around within the app and not log out and back in, it wouldn't tell me I had any messages at all. So I missed a lot of meet ups, dinners, card games, and activities with others. Make sure you refresh often.
Android
Dec 19, 2024
Needs to add updated chat so tgere isn't a hour ir two delay in sending messafes
Android
Dec 19, 2024
The app worked as long as you were logged in. The app kept logging me out, so I needed to check to make sure I was logged in, to send out receive messages. I missed, in the fine print, that there was a charge to use the "free" Carnival app to chat with my group. Once I was logged into the app, and I selected items for my planner, it was awesome at keeping me informed of my events, plans and dinner plans!
Carnival HUB - Product Description
Use the Carnival HUB app to share your cruise countdown with friends, then explore and book shore excursions, spa treatments, drink packages and more. When the time comes, you may also check-in and obtain your boarding documents. As you board your ship, connect to Carnival’s Wi-Fi to view what’s happening, weather, dining menus and more! Onboard internet purchase is NOT required to use the Carnival HUB app. Before your cruise: • Load up on excursions, drink packages, spa treatments and more • Check-in and prepare your boarding documents • Share your cruise countdown with friends and family Once on board: • Chat to connect with family and friends on board. (Low, flat activation fee applies.) • Day-by-day schedule of hundreds of onboard events • Choose your favorite events and get reminders • Open times of food and drinks venues • Daily restaurant menus • Searchable deck plans with key areas highlighted • Itinerary details, including current ship time, arrival/departure times for upcoming ports of call • Real-time information on guests’ current Sail & Sign shipboard account balance • Weather for each day of your sailing • Find information like dining attire easily • Ability to view and purchase shore excursions • Order food and beverages for delivery almost anywhere on board (Fees apply.) • Check into a virtual queue and skip the line! We'll simply notify you when it's your turn Go ahead. Download it now. Your vacation deserves it.
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