Quality degradation at Cars.com - New & Used Cars  
Users report higher volume of Quality Issues than usual
59
fair

Cars.com - New & Used Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
73 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
9 Reports
User Feedback
11%
iOS
9 Reports
89%
Android
73 Reports
Cars.com - New & Used Cars - Latest Quality Issues
Android
Nov 8, 2024
wish I could go back to where I was every time
Android
Nov 9, 2024
Having the same issue others are writing about. App has a defect that takes you back to the top of your search list after you look at a vehicle. Unusable if you are looking at a long search list. I have deleted this app and downloaded other similar ones instead.
Android
Nov 10, 2024
I've always liked this app but now when you do a search and you go back it goes to the beginning of the search again instead of back to where you originally were.
Android
Nov 10, 2024
Since a recent update, anytime you go back to a list, it goes all the way up to the top. So if you scrolled down to look at a car and go back, it starts at the top again. Makes the app extremely frustrating to use.
Android
Nov 10, 2024
Why does your website only allow you to pick one type of car to search for at a time while your app lets the user use checkboxes for the same thing? Are you making your website dumber so people will have to get your app? Just a consideration for people not looking for an app for everything.
Android
Nov 11, 2024
Sorting doesn't work anymore and the app constantly makes me lose my place in the search results.
Android
Nov 12, 2024
Need more options for the Eastern area. 100 miles is the closest I came to with search results.
Android
Nov 13, 2024
Too many incorrect or misleading postings with no way to report or correct.
iOS
Nov 13, 2024
Love the app but website is lacking
The app runs smooth and great but for aome reason the website has its issues and i cant update looking for new cars or looking for lowest prices, may just be my work computer but cars.com app still the best to search for vehicles
Cars.com - New & Used Cars - Product Description
Shopping for a new or used car or truck? Download the free Cars.com app and start exploring every possible car for every possible you. With millions of vehicle listings, over 10 million dealership reviews, advanced search filters, and shopping tools to give you transparent pricing and real offers on your trade, the next step in your journey starts here. 

MILLIONS OF CAR LISTINGS:

Search millions of new and used cars for sale, with up to 50,000 cars added daily for nearly infinite possibilities. Get tailored recommendations in your area based on your search preferences. 

NEWS, RESEARCH, AND CONSUMER REVIEWS:

Get the latest automotive news and expert advice from our Editorial team, watch unbiased and comprehensive video reviews of new models, and read personal vehicle reviews from millions of drivers like you. 

ADVANCED SEARCH FILTERS:

Narrow your search by price, mileage, year, exterior and interior color, features, fuel type, body style, and more. You can even filter down cars from dealerships offering contactless services like home delivery and virtual tours. 

DEALER REVIEWS AND DIRECTIONS:

With over 10 million reviews, Cars.com has more dealership reviews than any other review platform. See review ratings from real shoppers, find hours of operation, and quickly get directions to a 5-star dealership. 

HOT CAR BADGES:

Our "Hot Car" badge helps narrow down which vehicles you should act fast on, so the car you’ve been dreaming about doesn't sell before you have time to take it on a test drive.

DEAL BADGING:

Deal badges show how well a vehicle is priced in your market, and tell you whether it’s a “Great Deal”, “Good Deal”, or “Fair Price”. Our deal badging considers many factors impacting a vehicle's value, such as condition, ownership history, features, and other market factors. All this data is used to compare similar vehicles to find exceptional deals for you.

CHECK AVAILABILITY AND PRICE QUOTES:

Call, text, or email local dealers right from the app to request a price quote or schedule a test drive.

SAVE FAVORITES:

Save your favorite cars and searches. Set up price drop notifications to get alerts any time one of your favorite cars drops in price.

PAYMENT CALCULATORS:

Use the car loan payment calculator to estimate monthly loan payments and the affordability calculator to find your max budget price.

GET AN INSTANT OFFER ON YOUR TRADE-IN:

Whether you’re looking to sell or trade-in, get an instant offer on your current vehicle by answering just a few questions, all without leaving the app.
Want to improve your unitQ Score by 20% within 30 days?
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