83
good

Cars.com - New & Used Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Shopping
Work at Cars.com? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Cars.com? Unlock additional insights
Android unitQ Score
Android User Feedback
79%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
19 Reports
User Feedback
21%
iOS
19 Reports
79%
Android
70 Reports
Cars.com - New & Used Cars - Latest Quality Issues
Android
Feb 10, 2025
Not alot of cars listed in my area
iOS
Feb 12, 2025
Don’t waste your time
Your app used to be my go to. Now I avoid it like the plague. Connectivity issues, buttons that will not function, inability to perform basic search functions that I have my high school student program with ease.
Android
Feb 12, 2025
won't let me save cars and having issues logging in and keep saying welcome back but has no saved information that I previously did and tried to save.
iOS
Feb 14, 2025
UX
It's remarkable to me that an app as simple as viewing pictures of cars you may want to purchase is so terrible at the UX for viewing said pictures. How many years will it take you to implement something as simple as double tap to zoom in and out on the pictures rather than requiring two fingers. Incredible. Fire whoever is in charge of your app team.
iOS
Feb 20, 2025
Battery draining and makes phone hot
No other app I have drains my battery as much or causes my phone to get noticeably warm or hot. App Eventually slows to a crawl too. Something is poorly optimized and needs to be fixed. Otherwise decent app.
Android
Feb 21, 2025
App does not function from time to time
iOS
Feb 21, 2025
Sell a private car
This site is not serious. I have registered three times with different accounts. I have listed a car privately. Each time the entire account is deleted within 24 hours. Without email notification. When I ask why? I get no response.
Android
Feb 24, 2025
I rate this app with 2 stars because the app sent me to a dealer to buy my suv car , when I bought the car , after 2 months of driving I found out the car was in 2 accidents and tra transmission problems , the name of the dealer is main line auto in deptford nj stay away from that dealer
Android
Feb 27, 2025
The app spams you with emails for cars that don't match your search criteria.
Cars.com - New & Used Cars - Product Description
Shopping for a new or used car or truck? Download the free Cars.com app and start exploring every possible car for every possible you. With millions of vehicle listings, over 10 million dealership reviews, advanced search filters, and shopping tools to give you transparent pricing and real offers on your trade, the next step in your journey starts here. 

MILLIONS OF CAR LISTINGS:

Search millions of new and used cars for sale, with up to 50,000 cars added daily for nearly infinite possibilities. Get tailored recommendations in your area based on your search preferences. 

NEWS, RESEARCH, AND CONSUMER REVIEWS:

Get the latest automotive news and expert advice from our Editorial team, watch unbiased and comprehensive video reviews of new models, and read personal vehicle reviews from millions of drivers like you. 

ADVANCED SEARCH FILTERS:

Narrow your search by price, mileage, year, exterior and interior color, features, fuel type, body style, and more. You can even filter down cars from dealerships offering contactless services like home delivery and virtual tours. 

DEALER REVIEWS AND DIRECTIONS:

With over 10 million reviews, Cars.com has more dealership reviews than any other review platform. See review ratings from real shoppers, find hours of operation, and quickly get directions to a 5-star dealership. 

HOT CAR BADGES:

Our "Hot Car" badge helps narrow down which vehicles you should act fast on, so the car you’ve been dreaming about doesn't sell before you have time to take it on a test drive.

DEAL BADGING:

Deal badges show how well a vehicle is priced in your market, and tell you whether it’s a “Great Deal”, “Good Deal”, or “Fair Price”. Our deal badging considers many factors impacting a vehicle's value, such as condition, ownership history, features, and other market factors. All this data is used to compare similar vehicles to find exceptional deals for you.

CHECK AVAILABILITY AND PRICE QUOTES:

Call, text, or email local dealers right from the app to request a price quote or schedule a test drive.

SAVE FAVORITES:

Save your favorite cars and searches. Set up price drop notifications to get alerts any time one of your favorite cars drops in price.

PAYMENT CALCULATORS:

Use the car loan payment calculator to estimate monthly loan payments and the affordability calculator to find your max budget price.

GET AN INSTANT OFFER ON YOUR TRADE-IN:

Whether you’re looking to sell or trade-in, get an instant offer on your current vehicle by answering just a few questions, all without leaving the app.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners