79
good

Cars.com - New & Used Cars | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Shopping
Work at Cars.com? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Cars.com? Unlock additional insights
Android unitQ Score
Android User Feedback
85%
Android
73 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
13 Reports
User Feedback
15%
iOS
13 Reports
85%
Android
73 Reports
Cars.com - New & Used Cars - Latest Quality Issues
Android
Mar 13, 2025
You get notices saying you've been approved for a car only to find out it's not true and the dealership doesn't use a third party approval.
iOS
Mar 13, 2025
Beware of Scams
App isn't bad for looking for a vehicle to purchase but I definitely don't recommend using to sell your vehicle. I was contacted almost immediately after purchasing which was already slightly suspicious. After talking to the person it was very clear they were some sort of scammer. The App also provides u very little information about the person you're talking to which enables scammers to hide behind a first name only. Be cautious if buying from a private seller or selling.
iOS
Mar 19, 2025
Purchase
To much garbage cash purchase, if you are ready get back with me!
Android
Mar 21, 2025
cannot get passed zip code
Android
Mar 25, 2025
messages is broken , can't load any messages at all
Android
Mar 26, 2025
would set filters to my specifications
iOS
Mar 28, 2025
What bug fixes?
The app keeps crashing when I am in the middle of uploading photos of my car to sell. I've troubleshooted to no avail.
Android
Mar 28, 2025
unable to filter out cars with turbo engines from the search results.
iOS
Mar 30, 2025
Annoying waste of time: Filters work poorly.
I'm looking for a specific Toyota Tacoma. Cars.com does not pay attention to what the sellers list on their vehicles. I've found vehicles claiming keyless start, then a picture of keys in the ignition switch. I've found vehicles listed as manual, only to find a shifter that includes “Park” I've found Tacomas listed as having a 6-speed transmission, but both the automatic & manuals have six forward gears. “6 speed” is zero information for 2016-2023 Tacomas.
Cars.com - New & Used Cars - Product Description
Shopping for a new or used car or truck? Download the free Cars.com app and start exploring every possible car for every possible you. With millions of vehicle listings, over 10 million dealership reviews, advanced search filters, and shopping tools to give you transparent pricing and real offers on your trade, the next step in your journey starts here. 

MILLIONS OF CAR LISTINGS:

Search millions of new and used cars for sale, with up to 50,000 cars added daily for nearly infinite possibilities. Get tailored recommendations in your area based on your search preferences. 

NEWS, RESEARCH, AND CONSUMER REVIEWS:

Get the latest automotive news and expert advice from our Editorial team, watch unbiased and comprehensive video reviews of new models, and read personal vehicle reviews from millions of drivers like you. 

ADVANCED SEARCH FILTERS:

Narrow your search by price, mileage, year, exterior and interior color, features, fuel type, body style, and more. You can even filter down cars from dealerships offering contactless services like home delivery and virtual tours. 

DEALER REVIEWS AND DIRECTIONS:

With over 10 million reviews, Cars.com has more dealership reviews than any other review platform. See review ratings from real shoppers, find hours of operation, and quickly get directions to a 5-star dealership. 

HOT CAR BADGES:

Our "Hot Car" badge helps narrow down which vehicles you should act fast on, so the car you’ve been dreaming about doesn't sell before you have time to take it on a test drive.

DEAL BADGING:

Deal badges show how well a vehicle is priced in your market, and tell you whether it’s a “Great Deal”, “Good Deal”, or “Fair Price”. Our deal badging considers many factors impacting a vehicle's value, such as condition, ownership history, features, and other market factors. All this data is used to compare similar vehicles to find exceptional deals for you.

CHECK AVAILABILITY AND PRICE QUOTES:

Call, text, or email local dealers right from the app to request a price quote or schedule a test drive.

SAVE FAVORITES:

Save your favorite cars and searches. Set up price drop notifications to get alerts any time one of your favorite cars drops in price.

PAYMENT CALCULATORS:

Use the car loan payment calculator to estimate monthly loan payments and the affordability calculator to find your max budget price.

GET AN INSTANT OFFER ON YOUR TRADE-IN:

Whether you’re looking to sell or trade-in, get an instant offer on your current vehicle by answering just a few questions, all without leaving the app.
Want to improve your unitQ Score by 20% within 30 days?
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