Quality degradation at Schwab Mobile  
Users report higher volume of Quality Issues than usual
36
poor

Schwab Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
47%
Android
222 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
253 Reports
User Feedback
53%
iOS
253 Reports
47%
Android
222 Reports
Schwab Mobile - Latest Quality Issues
iOS
Apr 1, 2025
No Access to Website
I love my Apple 8 iPhone. Now, I can no longer use it for Schwab's website. I hope you fix the problem.
iOS
Apr 1, 2025
Terrible
I have used Fidelity for many years, and it is much better. You can buy fractional shares and there is no minimum for mutual funds. The app of CS also is bad. Learn from Fidelity.
iOS
Apr 1, 2025
Terrible Interface
Ameritrade interface was so much better. This is ridiculous.
iOS
Apr 1, 2025
Latest update
Not sure what all you did but I have never had any problems with your app until now ever time I try to use Zelle it craps out I have reset my phone redownloaded the app and still it does not work if it's not fixed soon may have to find a new bank
iOS
Apr 1, 2025
Needed assistance with money wire
I needed assistance with the final confirmation details and the gentleman assisting me didn't know what information was needed so my wire transfer wasn't processed yesterday and the funds returned to my bank account this morning. Any one of the individuals I spoke with regarding the wire transfer could have delved further into the transaction funds since I had a confirmation number rather quickly so I could have fixed the issue and made my purchase with half of the amount I paid today! So needless to say, I lost out exponentially on the NMAX stock!!
iOS
Apr 1, 2025
iOS compatibility is wrong
Schwab app says it's only compatible with IOS 17.0 but my phone is “up to date” with IOS 16.7.11 so now I can't use this app at all!
Android
Apr 1, 2025
No longer let's me sign in, has a "this feature (logging in btw) is temporarily unavailable" How is logging in temporarily unavailable It's the most basic requirement
iOS
Apr 2, 2025
What happened???
I can't see anything including deposits and withdrawals on checking. Used to be great. Not anymore. No stars. Made me give one star to submit.
Android
Apr 3, 2025
it rarely works
Schwab Mobile - Product Description
Schwab has one mission: to help you reach your financial goals. 
 

Buy and sell stocks, ETFs, mutual funds, options (1), and more right from your phone (2).
 

We’re committed to transparent pricing and low costs. 

     • Transfer as many accounts as you want to Schwab 

     • Get more details by visiting schwab.com/pricing. 


Don’t have a Schwab account yet?  


Getting started is easy. Open our most popular accounts right from the app including brokerage, Roth IRA, traditional IRA (3), and checking accounts. 


Our app makes mobile investing easy:  

     • Use your finger, face ID or preset passcode to quickly and securely log in. 

     • See your account balances (including non-Schwab accounts), assets, and performance in one place. 

     • Place trades and monitor opportunities 24/7. 

     • Transfer money in a snap with mobile check deposit (4) and external account linking. 

     • Get breaking news, real-time quotes, and in-depth charts. 

     • Build customized watchlists and monitor market trends. 

     • Access videos, podcasts, and articles from investing experts. 

     • Customize your app experience with drag and drop modules and navigation. 


Still looking to learn more? Visit schwab.com/mobile  


Brokerage Products: Not FDIC Insured • No Bank Guarantee • May Lose Value 


1. Options carry a high level of risk and are not suitable for all investors. Certain requirements must be met to trade options through Schwab. Please read the options disclosure document titled "Characteristics and Risks of Standardized Options." Supporting documentation for any claims or statistical information is available upon request. https://www.theocc.com/Company-Information/Documents-and-Archives/Options-Disclosure-Document 

2. Requires a wireless signal or mobile connection. System availability and response times are subject to market conditions and your mobile connection limitations. Functionality may vary by operating system and/or device. Mobile carrier data charges may apply. 


3. View our IRA Center on Schwab.com for the IRA contribution guidelines and rules. 

4. The Schwab Mobile Deposit service is subject to certain eligibility requirements, limitations, and other conditions. Enrollment is not guaranteed, and standard hold policies apply. See Schwab.com for more details. 

 
Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay, Touch ID and Apple Watch are trademarks of Apple Inc. 


Charles Schwab & Co., Inc. and Charles Schwab Bank, SSB are separate but affiliated companies and subsidiaries of The Charles Schwab Corporation. Brokerage products and services are offered by Charles Schwab & Co., Inc., member SIPC. Deposit and lending products and services are offered by Schwab Bank, SSB, Member FDIC and an Equal Housing Lender. 


©2023 Charles Schwab & Co., Inc. All rights reserved. Member SIPC. For details, please see www.sipc.org.  


Please see Schwab.com or the Schwab Mobile App for more information. 


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