66
fair

Chevron | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Travel
Work at Chevron Interactive Marketing? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Chevron Interactive Marketing? Unlock additional insights
Android unitQ Score
Android User Feedback
58%
Android
85 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
61 Reports
User Feedback
42%
iOS
61 Reports
58%
Android
85 Reports
Chevron - Latest Quality Issues
iOS
Nov 12, 2024
Fraud
Why am I being charged for gas. Unnecessary
iOS
Nov 12, 2024
Great app, when it works!
It stinks that I have to have backup to the app, as it does not always work as desired. I even report the issues and they still happen.?
iOS
Nov 12, 2024
Junk
It doesn't work. It doesn't let me to add a credit card, cause I was traveling away from home. What a dumb app to do that.
iOS
Nov 12, 2024
Junk app, junk technical support
Wasn't able to add any kind of payment method to the app. Tried multiple credit cards, Apple Pay….none of them worked. Sent an email through the app, no reply. Tried calling…first guy said to wait 24 hours and try again. When that didn't work, 2nd guy laid out some other options (which I had already tried). Finally found an option that works which was to DELETE THE JUNKY APP.
iOS
Nov 13, 2024
Steals points
Every time I get a $1 off. The pump I'm magically at never has fuel and so my points go to waste and no point of saving up. Terrible app
iOS
Nov 13, 2024
Location error
The signup reward is generous, after that rewards are competitive. The app wants location services enabled, no manual store location search available. The Chevron website station finder shows San Ramon, CA no matter the zip entered.
iOS
Nov 16, 2024
Was good at first but i wont be using it no more
I got the app so i can save money but i mostly started using it for my safety. I drive at night a lot and i would pay from my phone to cut down time for me to be out of my vehicle. But the last two time i tried to pump gas the app will take my money but wont let me pump my gas so now im out of money and gas. But my last straw was this last time i tried it again i tried to use the app and it prompted tht i used the wrong pump but i didnt the tank prompted me to pump but didnt pump but the app took my money (100) and i still havent seen it and its been 24 hours.
iOS
Nov 16, 2024
Scam
Downloaded the app on their promise of $0.25 discount per gallon. No such discount was applied. Fine print was when you use your checking account to pay. They neglected to articulate that on their Ad for the app by the pump. That only comes up when it's time to pay. Hate being scammed. There are better ways to make money. Deleting the app now.
iOS
Nov 17, 2024
Price per gallon
The app needs to have the price per gallon available.
Chevron - Product Description
Use the Chevron app to pay for fuel from the comfort of your driver’s seat for a fast and simple experience at the pump! Now, receive additional benefits by signing up for the newest and exciting Chevron Texaco Rewards (CTR) program that rewards members up to 50¢ off per gallon by earning points on fuel and qualifying in-store purchases. Check the station finder to find a participating Chevron or Texaco station near you by filtering “Chevron Rewards”!

How to use the Chevron app:
• Before heading to the station, sign up and create a user account for mobile payments and link your preferred payment method to your user account.
• At the station, use the app on your phone to reserve the pump and select your payment method from your driver’s seat
• When prompted, fill up at the pump and go. Your receipt will be waiting for you on your phone!

How CTR works:
• Sign up via the app
• Fuel up with the app at the pump
• Redeem rewards for fuel discounts. Earn points with every purchase for up to 50¢ off per gallon

Easy ways to stay connected:
• Connect the app to your car’s dashboard to find stations, redeem CTR rewards, add carwash, and pay for fuel. Feature is available for CarPlay users.
• Use your smart watch to fuel up at stations and redeem your CTR points that accept mobile payments.

Additional features to help keep you going:
• Find lower carbon products like renewable diesel blend and compressed natural gas
• Filter through station amenities such as Car Wash, Amazon Lockers, EV Charging and more
• View in-app receipts for Mobile Payments
• Provide feedback for a station or service
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners