Quality degradation at Chevron  
Users report higher volume of Quality Issues than usual
67
fair

Chevron | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
144 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
50 Reports
User Feedback
26%
iOS
50 Reports
74%
Android
144 Reports
Chevron - Latest Quality Issues
Android
Feb 24, 2025
The app newest update makes nearly impossible to go over .25 off the gallon. Every time I put my phone number in, I press no on using my points. I log into the app, and it says congratulations on using 125 points instead of giving me points. When I had used nothing
Android
Feb 24, 2025
this was my first time..the pump never gave me the option to get the discount
Android
Feb 24, 2025
Terrible app. Takes months of filling up to get rewards worth anything. Half the time when you redeem it says there is a payment issue, eats the points, and cancels the transaction with no way to recover the points.
Android
Feb 25, 2025
never works and don't get my rewards as indicated
Android
Feb 26, 2025
I am unable to speak with someone about being overcharged. No customer service call number. I will delete this app.
Android
Feb 28, 2025
Useful for safe payments - no. card skimmers to worry about. Just wish 'Set as Default' would actually set the payment as default for my Google Pay option.
iOS
Feb 28, 2025
Chevron card
My card is supposedly hooked to my app but will not allow me to use as a payment option
iOS
Feb 28, 2025
App doesn’t work anymore
The app use to work fine now when to sign in and sends the verification code won't go past that screen been like this for over 4-5 months now. So I can't even use the app
Android
Feb 28, 2025
This App is impossible to use.
Chevron - Product Description
Use the Chevron app to pay for fuel from the comfort of your driver’s seat for a fast and simple experience at the pump! Now, receive additional benefits by signing up for the newest and exciting Chevron Texaco Rewards (CTR) program that rewards members up to 50¢ off per gallon by earning points on fuel and qualifying in-store purchases. Check the station finder to find a participating Chevron or Texaco station near you by filtering “Chevron Rewards”!

How to use the Chevron app:
• Before heading to the station, sign up and create a user account for mobile payments and link your preferred payment method to your user account.
• At the station, use the app on your phone to reserve the pump and select your payment method from your driver’s seat
• When prompted, fill up at the pump and go. Your receipt will be waiting for you on your phone!

How CTR works:
• Sign up via the app
• Fuel up with the app at the pump
• Redeem rewards for fuel discounts. Earn points with every purchase for up to 50¢ off per gallon

Easy ways to stay connected:
• Connect the app to your car’s dashboard to find stations, redeem CTR rewards, add carwash, and pay for fuel. Feature is available for CarPlay users.
• Use your smart watch to fuel up at stations and redeem your CTR points that accept mobile payments.

Additional features to help keep you going:
• Find lower carbon products like renewable diesel blend and compressed natural gas
• Filter through station amenities such as Car Wash, Amazon Lockers, EV Charging and more
• View in-app receipts for Mobile Payments
• Provide feedback for a station or service
Want to improve your unitQ Score by 20% within 30 days?
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