86
good
Chewy - Where Pet Lovers Shop | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
1010 Reports
1010 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
128 Reports
128 Reports
User Feedback
11%
iOS
128 Reports
128 Reports
89%
Android
1010 Reports
1010 Reports
Chewy - Where Pet Lovers Shop - Latest Quality Issues
Android
Jan 28, 2025
My entire order was delayed, presumably because I tried to add a dog food brand that requires vet authorization. I was not notified of the delay and I was unable to remove that item and ship the rest. I had to set up a whole new autoship and delay original one.
Android
Jan 28, 2025
slow loading
Android
Jan 28, 2025
Too spendy
Android
Jan 28, 2025
I currently shop for my granddogs, but they are constantly about my 2 deceased cats that I've made them aware of when they passed. it's so hurtful when they ask. they have even noted the account and fail to read it. I have more than like placed my last order, sadly due to lack of attention to not paying attention to their jobs!
Android
Jan 28, 2025
The app is good, hardly ever a problem. Only thing I have to complain about is all the dented, banged up cans i get. I think they must get a discount from the manufacturer for taking the ones that supermarkets and regular stores won't take. Just got my first one banged up so bad it was open. That's in the garbage. So use the app just watch what comes in the mail.
Android
Jan 29, 2025
promo wouldn't work!! BS
Android
Jan 29, 2025
wo7ld not honor valid discount
Android
Jan 29, 2025
tried to order autistic early. wouldn't let me order early and add a new autistic for another product. had to pay double shipping.
Android
Jan 29, 2025
I had received a promo coupon with first order. when I tried to apply said not available to use. Why put in coupon if you can't use!!!
Chewy - Where Pet Lovers Shop - Product Description
This one’s for the pets. Chewy leads the pack with 2,000+ trusted brands of food and supplies, 24/7 help from pet experts, and FREE shipping on orders over $49! Get extra savings off your first Autoship order and 5% ongoing, no commitments or fees. It’s everything you love about Chewy.com, with a few extra tricks just for our app customers. As always, you'll find these features that set us a-pawrt from the rest: PHARMACY America's #1 Pet Pharmacy carries over 4,000 top-quality medications and 600+ veterinary diet products sourced directly from manufacturers. Now offering compounded medications, too. MANAGE AUTOSHIP Need that dog food sooner? Change your Autoship delivery to fit your schedule. No fees or commitments, just happy pets. 2,000+ BRANDS Search or shop by category for your pet's favorite brands and discover new ones. SHIPMENT TRACKER Follow their favorite box from our door to yours with our in-app shipment tracker. SHARING Send fellow pet lovers items you like with a text, email, or social post while you shop. What’s New REVIEWS Read what other customers are saying about products and write your own reviews right from the app. TODAY’S DEALS Find the best savings of the day on everything from food to treats, toys, supplies and apparel.
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