84
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Chime – Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
2922 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
1614 Reports
User Feedback
36%
iOS
1614 Reports
64%
Android
2922 Reports
Chime – Mobile Banking - Latest Quality Issues
Android
Nov 19, 2024
HORRIBLE SCAM APP. REFUSES TO DELETE MY ACCOUNT OR PERSONAL INFORMATION. This violates my State's Internet PERSONAL Information Privacy Act, but they do not care. AVOID.
Android
Nov 19, 2024
X Don't lose or damage your card, impossible to get a new one, pulling teeth without novacaine!!!
Android
Nov 19, 2024
Disappointed I switched, don't trust the friend referral because you won't get it. They find any way around it. I got more with cash app. Left it because their support was terrible as well, but at least they don't hang up on u like chime does.
Android
Nov 19, 2024
I've been a customer for over 10yrs,and I've never had to wait 4mos for a replacement card I ordered. This is the first time I have had to wait 4mos to receive a replacement debit card. 1st one they sent,I never got,2nd one I never [name] one they said please update your address(it's been the same dam address for 5yrs years), and they told me it was marked "undeliverable", so they sent a 4th card.....still waiting for that card. So in the mean time I've transferred all money from chime card .🤬
Android
Nov 19, 2024
They have taken out their ability to pay with cash app from their credit builder card FYI
Android
Nov 19, 2024
took 2 weeks for my check to be deposited. I looked and still not there
Android
Nov 19, 2024
SO FAR 'GOOD' EASIER TO UPDATE PERSONAL INFORMATION BUT I CAN CHANGE IT BUT DON'T CHANGE ANYTHING PLZ!?!?!!!
Android
Nov 19, 2024
My government money disability check has been compromised do to the lack of care chime has offered no help or explanation I might be hacked because of their poor service disability checks are needed by people on the streets no help at all nothing for years mother needs to be taken off my account PTSD is a real illness they are looking at a major lawsuit in this one seriously
Android
Nov 20, 2024
I lost my email and password for my account and I can't log into it and they won't allow u to create a new account...or help u get into ur old one because u I'm unable to verify its u..
Chime – Mobile Banking - Product Description
Chime is the banking app that has your back. Keep your money safe with security features, overdraft up to $200 fee-free*, and get paid early with direct deposit^, with no monthly fees.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank or Stride Bank, N.A.; Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. May be used everywhere Visa cards are accepted.

TRUSTED BY MILLIONS
Stay in control of your money with instant transaction and daily balance alerts. Plus, enable two-factor authentication and block your card in a single tap.

OVERDRAFT UP TO $200*
We get it– when your balance is running low, the last thing you need is an overdraft fee. Eligible members on Chime can overdraft up to $200* on debit card purchases and ATM withdrawals fee-free.

SAY GOODBYE TO MONTHLY FEES
Your account shouldn’t cost you money. Chime has no monthly maintenance fees, minimum balance fees, or foreign transaction fees. Plus, access 60k+ fee-free‡ ATMs at locations like Walgreens, 7-Eleven, CVS, and more.

GET PAID UP TO 2 DAYS EARLY
Get your paycheck up to two days early^ with direct deposit, earlier than you would with some traditional banks.

MEET CREDIT BUILDER, A NEW WAY TO BUILD CREDIT
Whether it’s for gas or groceries, use Credit Builder¹ to increase your FICO® Score by an average of 30 points² with regular on-time payments. No interest‡, no annual fees, no credit check to apply.

PAY ANYONE WITH NO TRANSFER FEES
Send money to friends, family, or roommates as fast as a text – with no transfer fees.
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*Chime SpotMe is an optional, no fee service that requires a single deposit of $200 or more in qualifying direct deposits to the Chime Checking Account each month. All qualifying members will be allowed to overdraw their account up to $20 on debit card purchases and cash withdrawals initially, but may be later eligible for a higher limit of up to $200 or more based on member's Chime Account history, direct deposit frequency and amount, spending activity and other risk-based factors. Your limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your limit. Your limit may change at any time, at Chime's discretion. Although there are no overdraft fees, there may be out-of-network or third party fees associated with ATM transactions. SpotMe won't cover non-debit card transactions, including ACH transfers, Pay Anyone transfers, or Chime Checkbook transactions. See Terms and Conditions. Only SpotMe eligible members may send boosts.

‡Out-of-network ATM withdrawal fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.

^Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

¹Chime Checking Account and $200 qualifying direct deposit required to apply for the secured Chime Credit Builder Visa® Credit Card. See chime.com to learn more.

²Based on a representative study conducted by Experian®, members who made their first purchase with Credit Builder between June 2020 and October 2020 observed an average FICO® Score 8 increase of 30 points after approximately 8 months. On-time payment history can have a positive impact on your credit score. Late payment may negatively impact your credit score.

³Based on Bankrate’s 2022 Checking Account and ATM Fee Survey: https://www.bankrate.com/banking/checking/checking-account-survey/

Chime received the highest 2021 Net Promoter Score among competitors in the industry according to Qualtrics®.
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