poor

Chipotle - Fresh Food Fast | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

7 Points Past 30 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

58%

Android
483 Reports

iOS unitQ Score

iOS User Feedback

42%

iOS
346 Reports

User Feedback

42%

iOS
346 Reports

58%

Android
483 Reports

Chipotle - Fresh Food Fast - Latest Quality Issues

Android

Mar 1, 2025

Not able to pay with gift card, says incorrect total. Cannot use rewards, says promo code invalid. No help from support.

Android

Mar 1, 2025

I luv Chipotle, i very much dislike getting charged so much for queso but the food is very good

Android

Mar 1, 2025

Cannot login, cannot add latest points to account

Android

Mar 1, 2025

wouldn't add my free stuff

Android

Mar 1, 2025

App constantly crashes

Android

Mar 1, 2025

can't add a gift card to use to pay through app

Android

Mar 2, 2025

Terrible and frustrating experiencenusikg this app. Refuses to open most the time. And when I've tried to reset my password the email just loops me into the sign in window.

Android

Mar 2, 2025

Horrible customer service experience. WILL NEVER EAT AT THIS PLACE AGAIN.

Android

Mar 2, 2025

I always have some type of issue with this stupid app... Right now, it won't let me pay with my gift card because they have "updated the order total".

Chipotle - Fresh Food Fast - Product Description

Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery.

And…

ABOUT CHIPOTLE REWARDS
• Members bank points automatically for in-app orders.
• In-person, scan the app to earn points and redeem rewards.
• Redeem points on Food, Goods and Giving in the Rewards Exchange.
• Set a favorite reward to track points as you go.
• Get rewarded faster with extra point offers and early access to new menu items.
• Oh, and let’s just say… we won’t forget you on your birthday.
 
FEATURES
• Pick up quicker with mobile pickup shelves and Chipotlane.
• Or, get your food delivery bought straight to your door.
• Try tasty menu items you can only get in-app or online.
• Get your faves faster with saved meals and recent orders.
• Go crazy with unlimited ‘extra’ ‘light’ and ‘on-the-side’ customizations.
• Low gift card balance? Split the payment with another card.
• Pay your way with Google Pay.
• See your sustainability impact with Real Foodprint metrics.
• Start a Group Order to invite your squad in on the fun.
• Save your go-to Chipotle locations and food delivery addresses.

Want to improve your unitQ Score by 20% within 30 days?

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