37
poor

Chipotle - Fresh Food Fast | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
388 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
313 Reports
User Feedback
45%
iOS
313 Reports
55%
Android
388 Reports
Chipotle - Fresh Food Fast - Latest Quality Issues
Android
Nov 18, 2024
App keeps trying to make me double my order. It saved my normal order, i click add to bag and nothing gets added to bag. I try refresh, close and reopen app, clear cache, still nothing in bag. As soon as I click add to bag again there are suddenly two items in bag when previously there were none and i only clicked to add one. So, to use the app I have to add to bag twice, then edit my bag down to what I actually want.
Android
Nov 18, 2024
app seemed to get hung
Android
Nov 19, 2024
The app is on the substandard side. It won't let me pay with a regular BofA debit when there are funds to cover the purchase. I also can't use my points to cover an additional item when I have enough points.
Android
Nov 19, 2024
app is slow
Android
Nov 19, 2024
A little pricey but the food is excellent.
Android
Nov 19, 2024
You have to order three items before the app allows you to STAY on the checkout page, and then you have to manually remove the two items you don't want BECAUSE everytime you add an item and then go to the checkout page it loads, glitches, and then sends you back to the home page telling you your bag is empty. But if you add two more items all the suddent the first item magically appears at checkout. I've been ordering 3 burritos and then deleting 2 for months. Fix this!
Android
Nov 19, 2024
it's expensive
Android
Nov 19, 2024
flour tortillas were hard as a rock.
Android
Nov 20, 2024
Delicious food, but the cottonwood heights/ ft union location takes about an hour to make online orders despite promising 15 minutes. This has happened consistently for the past year. Plan far, far ahead if you are ordering food for a lunch break at work.
Chipotle - Fresh Food Fast - Product Description
Like a tiny Chipotle that lives in your phone, our app lets you order real, delicious food for pickup or delivery.

And…

ABOUT CHIPOTLE REWARDS
• Members bank points automatically for in-app orders.
• In-person, scan the app to earn points and redeem rewards.
• Redeem points on Food, Goods and Giving in the Rewards Exchange.
• Set a favorite reward to track points as you go.
• Get rewarded faster with extra point offers and early access to new menu items.
• Oh, and let’s just say… we won’t forget you on your birthday.
 
FEATURES
• Pick up quicker with mobile pickup shelves and Chipotlane.
• Or, get your food delivery bought straight to your door.
• Try tasty menu items you can only get in-app or online.
• Get your faves faster with saved meals and recent orders.
• Go crazy with unlimited ‘extra’ ‘light’ and ‘on-the-side’ customizations.
• Low gift card balance? Split the payment with another card.
• Pay your way with Google Pay.
• See your sustainability impact with Real Foodprint metrics.
• Start a Group Order to invite your squad in on the fun.
• Save your go-to Chipotle locations and food delivery addresses.
Want to improve your unitQ Score by 20% within 30 days?
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