44
poor
CIBC Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-45 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
94%
Android
1042 Reports
1042 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
68 Reports
68 Reports
User Feedback
6%
iOS
68 Reports
68 Reports
94%
Android
1042 Reports
1042 Reports
CIBC Mobile Banking - Latest Quality Issues
Android
Mar 1, 2025
Terrible will not upload properly. I have tried several times to update app with no luck. Well tried again and app keeps throwing me back to install on play store. Yes the statements are misleading . Also I would like to be able to see transactions with one click not having to navigate all over to see what makes up the balance. Think I will cancel card and get a different visa. Bye bye cibc
Android
Mar 1, 2025
I don't like. Before was much better. Please change. I think move my $$$ to TD bank. You make more problem for costumes. 😭
Android
Mar 1, 2025
Can't open app. Sends me to website
Android
Mar 1, 2025
I cant even open the app. Need to pay my fricken bills
Android
Mar 1, 2025
This version of the app is garbage. It doesn't open. When I try and open it it takes me too Google apps where I can uninstall it or download again. The online banking app is also garbage. Non of the features i.e. paying a bill work. Who ever wrote this app should be fired.
Android
Mar 1, 2025
It's not working
Android
Mar 1, 2025
Hasn't been working for several weeks
Android
Mar 2, 2025
Just keeps bringing me to the Play Store when I open it. Doesn't work
Android
Mar 2, 2025
not worcing in mai phone
CIBC Mobile Banking - Product Description
The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2021 study from J.D. Power. We’re always striving to make our app to do more for you. FEATURES • Securely access your accounts with your fingerprint, face ID or password. • Apply for bank accounts or credit cards and view your application status in real time. • Get a snapshot of all your accounts in the same place, anytime. • Use Apple Pay at payment terminals. • Set up instant, post-dated or recurring payments. • Deposit cheques in a flash - all you need is to take a picture with your phone. • Send and receive money instantly with Interac e-Transfer. • Quickly search for branches, banking hours, bank machines and mortgage advisors near you. • Receive your free Equifax credit score directly in the app, without affecting your score. • Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away. • Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf. LANGUAGES Supports English and French PRIVACY Your privacy and security comes first. Learn more about how CIBC is committed to protecting you by visiting https://www.cibc.com/en/privacy-security.html LEGAL By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. You can withdraw your consent at any time by uninstalling this App. CONTACT For your banking questions, please visit: https://www.cibc.com/en/contact-us.html Telephone Banking: 1-800-465-2422 Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7 Website: http://www.cibc.com
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