Quality degradation at Cisco Secure Client  
Users report higher volume of Quality Issues than usual
21
poor

Cisco Secure Client | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
13%
Android
13 Reports
iOS unitQ Score
iOS User Feedback
87%
iOS
85 Reports
User Feedback
87%
iOS
85 Reports
13%
Android
13 Reports
Cisco Secure Client - Latest Quality Issues
Android
Dec 14, 2024
When connecting to a VPN, mobile data stops working, what to do and how to be is not clear.
Android
Dec 15, 2024
The one Star is for the macos app that does not support dark mode
iOS
Dec 16, 2024
Terrible service
I bought the service for a year. The service is not available in a month. When it updates with new connection available points, it doesn't allow to use.
iOS
Dec 16, 2024
I can't connect
After charging for a year, I can't connect it.
iOS
Dec 16, 2024
This should really run
All ends are G, and the official website is gone
iOS
Dec 16, 2024
I did run away
A renewed season card has only been used for a month, and it can't be connected
iOS
Dec 19, 2024
Almost only connection problems
No connections possible since last updates. I have to constantly delete and reinsert connections, from time to time it works again. I have no idea what is no longer possible here. On MacBook. [phone] the client from the AppStore works tasellos
iOS
Dec 19, 2024
Defective Update
Cannot change port number after the 5.1.6.107 update on IPhone. Tried contacting them multiple times with no success.
iOS
Dec 20, 2024
I won't be able to use it in October
It's only been a year and a few months, and I've been using it for a few years, and I'm cold when I read the reviews... I also sent an email and didn't reply.,It's really cool this time?
Cisco Secure Client - Product Description
This is the Cisco Secure Client (including AnyConnect VPN) application for Apple iOS. 

Please report any questions to ac-mobile-feedback@cisco.com.

Please consult with your EMM/MDM vendor on configuration changes required to configure this new version if you are not setting it up manually.  Samples at: https://community.cisco.com/t5/security-blogs/anyconnect-apple-ios-transition-to-apple-s-latest-vpn-framework/ba-p/3098264 

LICENSING AND INFRASTRUCTURE REQUIREMENTS:

You must have an active AnyConnect Plus, Apex or VPN Only term/contract to utilize this software. Use is no longer permitted for older Essentials/Premium with Mobile licensing.  AnyConnect may never be used with non-Cisco servers.

Trial AnyConnect Apex (ASA) licenses are available for administrators at www.cisco.com/go/license

AnyConnect for iOS requires Cisco Adaptive Security Appliance (ASA) Boot image 8.0(4) or later. 

Per App VPN requires ASA 9.3(2) or later (5500-X/ASAv only) with Plus, Apex or VPN Only licensing and a minimum Apple iOS version of 10.x.

For additional licensing questions, please contact ac-mobile-license-request (AT) cisco.com and include a copy of "show version" from your Cisco ASA.

Ordering and Licensing Guide:
https://www.cisco.com/c/en/us/products/collateral/security/anyconnect-secure-mobility-client/secure-client-og.html

Cisco Secure Client (including AnyConnect VPN) provides reliable and easy-to-deploy encrypted network connectivity from any Apple iOS by delivering persistent corporate access for users on the go. Whether providing access to business email, a virtual desktop session, or most other iOS applications, AnyConnect enables business-critical application connectivity. Through the use of Datagram Transport Layer Security (DTLS), TCP-based applications and latency-sensitive traffic (such as voice over IP [VoIP]) are provided an optimized communication path to corporate resources.
Additionally, the Cisco Secure Client support IPsec IKEv2 with Next Generation Encryption.
 
Features:
 
- Automatically adapts its tunneling to the most efficient method possible based on network constraints, using TLS and DTLS.
- DTLS provides an optimized connection for TCP-based application access and latency-sensitive traffic, such as VoIP traffic
- Network roaming capability allows connectivity to resume seamlessly after IP address change, loss of connectivity, or device standby
- Wide Range of Authentication Options: RADIUS, RSA SecurID, Active Directory/Kerberos, Digital Certificates, LDAP, multifactor authentication
- Supports certificate deployment using Apple iOS and AnyConnect integrated SCEP
- Compatible with Apple iOS Connect On Demand VPN capability for automatic VPN connections when required by an application
- Policies can be preconfigured or configured locally, and can be automatically updated from the VPN headend
- Access to internal IPv4 and IPv6 network resources
- Administrator-controlled split / full tunneling network access policy
- Per App VPN (TCP  and UDP) - MDM controlled

If you are an end-user and have any issues or concerns, please contact your organization’s support department. If you are a System Administrator having difficulties configuring or utilizing the Application, please contact your designated support point of contact. 

Release Notes: 
https://www.cisco.com/c/en/us/support/security/anyconnect-secure-mobility-client/products-release-notes-list.html

User Guide:
https://www.cisco.com/c/en/us/support/security/anyconnect-secure-mobility-client/products-user-guide-list.html

End user license:
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/seula/anyconnect-SEULA-v4x.pdf
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