Quality degradation at Citizen: Local Safety Alerts  
Users report higher volume of Quality Issues than usual
34
poor

Citizen: Local Safety Alerts | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: News
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
59%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
74 Reports
User Feedback
41%
iOS
74 Reports
59%
Android
107 Reports
Citizen: Local Safety Alerts - Latest Quality Issues
Android
Mar 29, 2025
I tried the pro version as a free trial, but canceled the trial the next day as I felt it just wasn't for me. The cancelation never went through and I was charged and would like a refund.
Android
Mar 30, 2025
I'm tired of everything i try to look at saying I need citizen plus to see it.
Android
Mar 31, 2025
garbage,doesn't show anything and to see sex offenders you have to buy plus,news on this app are irrelevant to my city
Android
Mar 31, 2025
not working
Android
Mar 31, 2025
scammy app just want you to pay for info you could get anywhere else for free. pos app
iOS
Apr 1, 2025
Excessive Premium Notifications
Your phone will alert often—not because anything important is happening in your area (the only reason you downloaded this godforsaken app), but because they want you to buy premium and abuse notification alerts to do so! There is no option to disable this. Useless and annoying.
Android
Apr 1, 2025
the app wants all time location permission for some reason otherwise it will not work. and it's expensive as ...
Android
Apr 1, 2025
This app is retarded. I get a notification about some meth lab exploding in PA, but I live in Arizona. Yesterday, there was a SWAT standoff 15 minutes from my house, and I don't see anything on this app about that or any notifications. This app is trash.
Android
Apr 2, 2025
this app used to be good but now every feature is behind a paywall and I get notifications saying something happened 500ft away from me when in reality it happened 12 miles away from me. y'all suck now.
Citizen: Local Safety Alerts - Product Description
The most powerful safety app for today’s world. Download Citizen to feel safer at home or out. Get real-time safety alerts and live video of incidents happening near you, updates on natural disasters or protests, and know if your loved ones are near a dangerous incident. Plus, 24/7 access to a trained Protect Agent who can help whenever you feel unsafe.

Citizen notifications have urged people to evacuate burning buildings, deterred school buses from nearby terrorist attacks and have even led to a rescue of a 1-year-old from a stolen car. Citizen may notify you of a crime in progress before the police have responded. It's meant to protect you and your community — please use it responsibly.

NEW! 24/7 access to a trained Protect Agent who can discreetly help, silently monitor your live location and audio, alert other users, call 911, monitor heart rate through your apple watch and more. No situation too big or small.

See friends on your Safety Map: Know their safety status at a glance and find out if (and when) they are near a dangerous incident in real-time. You can turn on Ghost Mode to keep your location private at any time.  

Real-time Safety Alerts: Location-based notifications help you avoid potentially dangerous situations.

Live Breaking Video: Watch live video of an incident unfold from different angles or broadcast live from the scene.

Keep Your Community Safe: Report incidents right when they happen to protect the people around you

In case of emergencies, Citizen also offers the Protect subscription to help protect you and your loved ones. You can read the Terms of Use here: https://citizen.com/privacy/protect-supplemental-tos
Want to improve your unitQ Score by 20% within 30 days?
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