84
good

Citymapper | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
349 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
127 Reports
User Feedback
27%
iOS
127 Reports
73%
Android
349 Reports
Citymapper - Latest Quality Issues
iOS
Nov 14, 2024
Inaccurate timings
Not really providing accurate arrival timings. Used to be a good app but has work to do in order to become entirely useful.
Android
Nov 15, 2024
I would not recommend this app and particularly, if you plan to use it in London. For the last several months, a number buses that pass through the City, Stratford and downtown London in general, have been in diversion. This app has not updated their routes or bus stops. It js very frequent that it recomends stops or routes which are not currently in use. ETA are usually incorrect. It is a huge waste of time. Stick with Google Maps or the TfL website.
Android
Nov 15, 2024
I used to have the units in decimal system, the one everyone uses, but I can't find where to change anymore, can you help me
iOS
Nov 16, 2024
Disappointing
This app is unable to take traffic into account, multiple times doesn’t even give the option of taking the tube of the train, forces me to take a bus and then u get stuck in traffic for half day and regularly and up on a diversion which the app is unable to takf account for. Basically the app is not flexible at all and a lot of times the suggested route is not the most convenient or fast at all!
Android
Nov 16, 2024
Generally quite helpful but I've noted some glitches. One particular niggle is that a number of times now I've worked out a new journey on my desktop (far easier on the big screen) then selected the 'send to phone' option but it has never appeared on the phone.
Android
Nov 16, 2024
Why is the get off alert 4 stops ahead. It would be better is if it was 1 or 2 stops
Android
Nov 18, 2024
It always hides the train I'm on, showing me trains after. And won't let me tell it I'm on the earlier train.
Android
Nov 19, 2024
Slight lack of visual ergonomics and works but it's better than others.
Android
Nov 19, 2024
Could get tricky to understand certain routes.
Citymapper - Product Description
Instantly compare your travel options in real-time across all transport modes globally! 

Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips.

THOUSANDS OF 5 STAR REVIEWS

* "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration."

* "Only way to get around NYC and Chicago. Easy and accurate. Download this one NOW"

* "I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives"

* "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app"

FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed

HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride

EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within the app. Our partners include: Uber, Lyft, JUMP, Lime, Bird, Spin, Skip, Scoot, Citi Bike, JerseryBike, Bluebikes, Indego, CaBi, Divvy, Metro Bike, Breeze, Bay Wheels, Healthy Ride, Relay, BCycle, SA Bike Share, GREENbike, Grid, RTC Bike, BIKETOWN, Biki 

BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Follow your bus / train as it's approaching on a real-time map, see the best train car to board, get alerted when it's time to get off, and get in and out from the best exit at any subway / train station 

PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption, delay, and status alerts

GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions

TRAVEL OFFLINE ► Access offline the official NYC subway map, Manhattan bus map, Brooklyn bus map, Queens bus map, DC metro map, Muni Metro map, and more

CITY COVERAGE ► New York City | Chicago | Los Angeles | San Francisco | Washington DC | Boston | Philadelphia | Seattle | Miami | Atlanta | Portland | Denver | Baltimore | San Diego | Minneapolis | Houston | Phoenix | Dallas | Las Vegas | Pittsburgh | Honolulu | Salt Lake City | San Antonio | St. Louis |  Cleveland | Austin   

+ Many more worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities

TRANSIT AGENCIES ► We use open data from transit agencies in the cities we cover, including: MTA | CTA | LA Metro | MBTA | WMATA | SEPTA | NJ Transit | Muni | BART | King Bus | MARTA | LIRR | RTD | TriMet | Metro-North Railroad | PATH | Houston METRO | San Diego MTS | Miami-Dade Transit | Metro Transit | METRA | RTC Bus | TheBus | Port Authority | DART | AC Transit | Sound Transit | UTA | OCTA | VIA | PTD | Metro Transit | RTA | Capital Metro | Broward County Transit Division | NY Waterway Ferries | Washington State Ferries | LBT | Nassau Inter County Express (NICE)| Valley Metro | Metrolink | Santa Monica Big Blue Bus (BBB)

KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@citymapper.com


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