80
good

Citymapper | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
280 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
112 Reports
User Feedback
29%
iOS
112 Reports
71%
Android
280 Reports
Citymapper - Latest Quality Issues
iOS
Mar 28, 2025
Disappointing
Does not scale on iPad , waste of subscription
iOS
Mar 28, 2025
Inaccurate location
It has been annoying when the inaccurate location was shown.. it is even more annoying when I have not been to the place before, travelled all the way down just to realise it is the wrong place.
iOS
Mar 28, 2025
Awful
totally rubbish cannot get route
Android
Mar 29, 2025
Unable to set a waypoint. Too bad.
Android
Mar 29, 2025
It's an app you should NEVER trust in terms of timing. Yesterday I arrived at the place where he gave an arrival time of 17.45 at 18.55, and today I arrived at the place where he gave an arrival time of 17.15 at 16.55. They need to better calculate the traffic situation and the arrival times of the vehicles, or you will be a victim if you rely on the arrival time given by this.
iOS
Mar 30, 2025
Absolute fail from Newark airport
100% failed terrible routes that dont actually work
iOS
Mar 31, 2025
Always the wrong routes©
This app is the least reliable of all those of its kind. She systematically©gives me bad itineraries©, and even placed© the rue Froidevaux (14th arrondissement of Paris) in the Daubenton censier
iOS
Apr 1, 2025
Incorrect match information
Overall very good but the connection times are wrong (walking time) so I regularly©take trains ahead of the suggested©©ones so as not to miss the train after. Some trains are also missing, are not displayed©on the application
iOS
Apr 1, 2025
False©transport time
City mapper does not take into account traffic jams and therefore the©delivery times are wrong ⦠the app is good but not yet optimal
Citymapper - Product Description
Instantly compare your travel options in real-time across all transport modes globally! 

Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips.

THOUSANDS OF 5 STAR REVIEWS

* "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration."

* "Only way to get around NYC and Chicago. Easy and accurate. Download this one NOW"

* "I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives"

* "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app"

FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed

HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride

EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within the app. Our partners include: Uber, Lyft, JUMP, Lime, Bird, Spin, Skip, Scoot, Citi Bike, JerseryBike, Bluebikes, Indego, CaBi, Divvy, Metro Bike, Breeze, Bay Wheels, Healthy Ride, Relay, BCycle, SA Bike Share, GREENbike, Grid, RTC Bike, BIKETOWN, Biki 

BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Follow your bus / train as it's approaching on a real-time map, see the best train car to board, get alerted when it's time to get off, and get in and out from the best exit at any subway / train station 

PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption, delay, and status alerts

GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions

TRAVEL OFFLINE ► Access offline the official NYC subway map, Manhattan bus map, Brooklyn bus map, Queens bus map, DC metro map, Muni Metro map, and more

CITY COVERAGE ► New York City | Chicago | Los Angeles | San Francisco | Washington DC | Boston | Philadelphia | Seattle | Miami | Atlanta | Portland | Denver | Baltimore | San Diego | Minneapolis | Houston | Phoenix | Dallas | Las Vegas | Pittsburgh | Honolulu | Salt Lake City | San Antonio | St. Louis |  Cleveland | Austin   

+ Many more worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities

TRANSIT AGENCIES ► We use open data from transit agencies in the cities we cover, including: MTA | CTA | LA Metro | MBTA | WMATA | SEPTA | NJ Transit | Muni | BART | King Bus | MARTA | LIRR | RTD | TriMet | Metro-North Railroad | PATH | Houston METRO | San Diego MTS | Miami-Dade Transit | Metro Transit | METRA | RTC Bus | TheBus | Port Authority | DART | AC Transit | Sound Transit | UTA | OCTA | VIA | PTD | Metro Transit | RTA | Capital Metro | Broward County Transit Division | NY Waterway Ferries | Washington State Ferries | LBT | Nassau Inter County Express (NICE)| Valley Metro | Metrolink | Santa Monica Big Blue Bus (BBB)

KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@citymapper.com


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Terms of Service: https://citymapper.com/terms
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