Quality degradation at ClearScore - Credit Score  
Users report higher volume of Quality Issues than usual
38
poor

ClearScore - Credit Score | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-25 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
228 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
89 Reports
User Feedback
28%
iOS
89 Reports
72%
Android
228 Reports
ClearScore - Credit Score - Latest Quality Issues
iOS
Dec 15, 2024
Why, ClearScore, why?
How on earth you can claim this update to be better, I've no idea. The previous layout was so straightforward but it's now very difficult to find anything. And don't get me started on that ridiculous bouncing credit score on the main screen. Of course, you've spent so much on this update that you're not going to change anything now, so I don't know why I'm bothering, to be honest. App uninstalled and account deleted.
iOS
Dec 15, 2024
Appalling app
I have used credit score app for years was nice simple and easy to use, you could login and view your credit report. Unfortunately like all these apps the company decides to update it and make it over complicated. The apps just rubbish now, trying to navigate what debts i owe and what's still outstanding is near shy impossible, the payment history section doesn't even work. I'm sorry to say I'll be deleting the app.
iOS
Dec 16, 2024
Nowhere near as good as it used to be.
Unfortunately this app use to be great and four stars, with; once you navigated to it which would have been why it was only 4* a really clear easy to understand graphical interface with simple scrolling timeline. It has now changed into a text based sheet that makes disseminating information difficult, only one graph (when you eventually find where it's hidden) and this is not modifiable or scrollable. Basically like a move from a modern graphics based computer back to a 1980s text based version but with fancier text.
iOS
Dec 16, 2024
Awful
The new look is awful and harder to understand
Android
Dec 16, 2024
Your app is faulty, keeps saying my credit score is -1 but when I check with Experian it shows my real credit score, I'd give Zero stars cause it's stressful seeing such a score especially when I'm still trying to get my life together after College
iOS
Dec 17, 2024
New UI
The new user interface is difficult to navigate, vague and less functional than the original. Does not display as much information and is not as CLEAR now. The new graph is static and basic, the old version was dynamic, much CLEARER, very informative and also interactive. Navigating the new interface is frustrating and trying to find the information you want is tedious and takes more time now. If there was an option to revert back to the old interface, I would.
iOS
Dec 17, 2024
Freezes
Since the previous update I can't get any further than the first page
iOS
Dec 17, 2024
Bad update
Trying to open after the update you can't get by the first screen please fix this bad update 🤬
iOS
Dec 18, 2024
The new update is awful
This app was once brilliant… lots of information about my financial situation, charts and easy to navigate…. But the new update is absolutely rubbish .. they have taken away all the good stuff and now I can't find anything.. I'm now considering deleting this. You should have just left it how it was … if it wasn't broken just leave it how it was. 👎🏼👎🏼👎🏼👎🏼👎🏼
ClearScore - Credit Score - Product Description
ClearScore's vision is to help everyone, no matter what their circumstances, achieve greater financial wellbeing.

We started this journey by giving everybody access to their free credit score and report, forever. Join 18 million users worldwide taking control of their finances with ClearScore today.

We show you the information lenders know about you, so that you can fix mistakes and improve your score. A better credit score means better deals, so make sure yours is as good as it can be.

Visit your offers to find credit cards, loans and more - all tailored to your unique financial situation. You’ll even see how likely you are to be accepted, so you can apply with confidence.

Track your finances in your credit report - your credit cards, loans, mortgages, spending, repayments are all here, in one place. Checking your monthly ClearScore credit report could prevent any nasty surprises and help you detect fraud before it’s too late.

Learn how to stay safer online with ClearScore Protect, our free dark web monitoring service. Every three months, we scan the dark web for your stolen passwords and let you know if we find anything, so you can take control.

Features:
• See your free credit score, credit accounts, financial associations and any
searches against your profile
• Track your finances and find out what’s affecting them
• Get your monthly report and a notification every time your new report is ready
• Receive alerts when something changes on your report
• See how likely you are to be accepted for credit cards, loans and more
• Scroll through the Timeline tool to track the last 6 years’ of your finances
• Log in instantly with Fingerprint & Facial Recognition

Signing up is quick and easy:
1. Enter some details about yourself to match you with your TransUnion credit file
2. We’ll ask you some security questions that only you would know
3. Your credit score and report are yours, for free, forever!

Ready to take control? Sign up in just a few minutes. No free trials - just free, forever.

*Not available to users in Quebec


ClearScore is safe and secure: 
• Your information is kept safe using the most robust and secure systems and processes
• We never sell your details or send you spam
• We make our money through commission (if you take out a credit product via ClearScore)"
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